"We absolutely loved Barbados—the culture, the people, the food, the stunning beaches, and the ocean were all amazing! Unfortunately, our experience at The Crane Resort was quite disappointing.
The Good:
- The resort has beautiful grounds.
- Most of the staff were friendly and helpful.
- We stayed in a spacious private residence that offered fantastic views and a large balcony.
The Bad:
- The beach was unusable every day, forcing us into a cramped shuttle ride for 35 minutes to a very crowded alternative beach. While that beach had nice water and sand, it was inconvenient.
- The pools were not well-maintained; the water was dirty and cloudy, and there were only 4 to 6 lounge chairs available—definitely not enough for a resort of this size.
- There was no nightlife whatsoever; everything shut down by 10 PM.
- Most of the restaurants were subpar. Even breakfast and lunch made Starbucks seem gourmet. Zen was decent, but our order was frequently misunderstood, making for unexpected meals, though they were fresh and tasty.
- Wi-Fi was unreliable, working only about 10% of the time, and the gym was outdated and in poor condition.
- We noticed stray cats roaming the grounds.
- Check-in took forever, and we didn’t get our room until after 4 PM.
- Management displayed a lack of care and often spoke down to guests.
While we cherish our memories of Barbados, we have no intention of returning to The Crane Resort. We’d recommend exploring options on the West Coast instead."