2/10 Teruk
Shridevi
Mengembara bersama keluarga
22 Jul 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Where do I start , if anyone here been to any Royalton resort or even heard the name Royalton you would expect top notch service . I stayed at many Royalton and loved every bit of it , EXCEPT this one , Royalton Grenada is far from what you would expect . Let me first start off by saying if you’re not ready or able to walk up hills or staircases this resort is not for you . Can you believe a big resort like the Royalton only has ONE shuttle ?? And yes you do need a shuttle to take you to the lobby , Resturant, pool etc ! Or else you’ll be walking in the heat for ever (no elevators). I couldn’t belive this When I checked in my room , they told us that the fridge will have a stock bar , I open the fridge and found 2 Coca Cola half way empty , and the previous guest medicine was still in there , which means they never clean the damn room properly.. I went here with a group of 11 people some were elderly and , pregnant . I had a 3 year old and a pregnant wife . And waited every night over 20-45 mins for a shuttle ride . One night the shuttle had to “charge” so I waited 1 1/2 hours with a sleeping baby for a shuttle . Come on Royalton you can’t. Be doing stupid stuff like this to your guest add some more shuttles and drivers . Number 2 the buffet is the biggest disappointment yet . The foods suck! Breakfast was horrible . One night I ordered a soda, and got the soda after I ate and finish my food. I asked for a milk for my daughter for her cereal I am still waiting on it up to no
Shridevi
Menginap 4 malam pada Jul 2025
