"My husband and I just returned from an 7-day stay at the Accra, and we both thought it was a 3 star hotel on a 5 star beach.
The good:
—Location: convenient to so much
—The beach: lovely
—Cleanliness: the hotel is clean
—Concierge/security desk was helpful and friendly
The bad:
—Our shower didn’t work properly (water trickled out). It took 4 days of going to the front desk to ask someone to look at it in the morning, then asking if someone had looked at it in the afternoon, before we were offered a different room with a working shower.
—Related, some of the front desk staff was defensive and rude one of those times. Just short of accusing me of lying (literally said “we have video.” Of my shower working? Just a super weird thing to say when I was trying to be as pleasant as possible dealing with this exasperating issue).
—the hotel is old and could use updating (see shower above). In our new room, some of the outlets did not work, and one was installed in a way that you couldn’t plug anything in.
—The walls are thin. You can hear everything your neighbors are doing (including snoring).
Overall, I would caution against staying here. It presents nicely, but the reality is 4-stars is very generous. I would not return. "
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