Blackout curtains, free WiFi, bed sheets
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Reviews of Hotel NewStar

3 out of 5
Hotel NewStar
Breitfeldstrasse 9, St. Gallen

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 169 reviews" "
Rating 8 - Good. 54 out of 169 reviews" "
Rating 6 - Okay. 5 out of 169 reviews" "
Rating 4 - Poor. 2 out of 169 reviews" "
Rating 2 - Terrible. 0 out of 169 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and clean. Great choice for visiting St Gallen
Stayed 2 nights in Sep 2023
Response from NewStar on 22 Sept 2023
Dear MarkThank you very much for this great feedback to your stay with us!We are very happy, that you had a good time at St. Gallen and we hope to welcome you again in the future!All the best! Your NewStar crew

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service, so helpful and accommodating. Room beautifully appointed and bed super comfortable. Great easy location.
Stayed 1 night in Sep 2022

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotty Wi-Fi but great breakfast, gym, and parking
Free room upgrades are always nice! The guest wifi was non-functional in the room but I was provided access to the office wifi. Well-equipped gym, diverse breakfast, very friendly staff, and plenty of parking.
Stayed 1 night in Nov 2021
Response from Reception on 10 Dec 2021
Dear guest Thank you very much for this great rating to your stay with us! We are happy, that we could convince you with the room, breakfast, gym and the big parking. Very sorry for the wifi, unfortunately our network changeover did not work as desired. We hope to welcome you again at St. Gallen and wish you all the best for the future! Your NewStar crew

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Réception on 19 May 2021
Grüezi lieber Antonio Vielen, herzlichen Dank für die Bewertung mit der vollen Punktezahl! Es freut uns, dass Sie einen angenehmen Aufenthalt in St. Gallen hatten. Wir hoffen auf ein baldiges Wiedersehen! Bis dahin, alles Gute und beste Gesundheit! Ihr NewStar Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Réception on 16 Jun 2020
Lieber Gast Herzlichen Dank für dieses top Bewertung! Es freut uns, dass wir Sie überzeugen konnten und hoffen, auf ein baldiges Wiedersehen in St. Gallen! Alles Gute und beste Grüsse, Ihr NewStar Team

10/10 Excellent

Luciano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality and so practical
We went for a business trip, for a meeting the next morning, not too far from the hotel. The decor was recent, the rooms were clean and quiet, and the restaurant was great. Excellent service, with people happy to attend to the customers!
Stayed 1 night in Mar 2020
Response from Reception on 28 May 2020
Dear Luciano Thank you very much for this great feedback to your stay with us! We are happy, that you enjoyed the time here and hope to welcome you soon again at St. Gallen! All the best, your NewStar crew

10/10 Excellent

PDC

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, brand new and good location.
Stayed 1 night in Nov 2019
Response from Reception on 28 Nov 2019
Dear PDC Thank you very much for this great rating! We are happy that you enjoyed your stay with us and hope to welcome you again in the future! All the best, your NewStar crew

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
We were lucky enough to have an upgrade which gave us an apartment. Absolutely brilliant. Breakfast was excellent. Staff really helpful and friendly. Highly recommended.
Stayed 2 nights in Jul 2019
Response from rr on 3 Aug 2019
Dear Richard Thank you very much for your nice feedback. We are happy that you enjoyed your large room and that you had a good time with us! We hope to welcome you again in the future at St. Gallen! Best regards, your NewStar crew

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a 8-10 min drive (if that) into the heart of St. Gallen. The location is fantastic and the rooms are very spacious and externally comfy!
Stayed 1 night in May 2019
Response from Reception on 20 Jun 2019
Dear Kelly Thank you very much for this great feedback to your stay with us! We are happy that you enjoyed the room and our location. Hope to see you soon again! Best regards, your NewStar Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to the hotel for the room upgrade to one of their apartments.
Stayed 1 night in May 2019
Response from rr on 19 May 2019
Dear guest Thank you very much for your great feedback. We are happy that you enjoyed the apartment and would be glad to welcome you again at St. Gallen! Best regards, your NewStar crew

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from rr on 3 May 2019
Lieber Michael Vielen, herzlichen Dank für die Bewertung mit der vollen Punktzahl! Es freut uns sehr, dass wir Sie vollkommen überzeugen konnten und hoffen auf ein Wiedersehen in St. Gallen! Beste Grüsse vom gesamten NewStar Team

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Very modern hotel, we especially enjoyed the comfortable beds just wish they would give you an extra pillow, but that seems to be true of all hotels we stayed in so far in Switzerland. Don’t pass on breakfast, it’s amazing. Oh, great WiFi.
Stayed 2 nights in Oct 2018
Response from rr on 17 Oct 2018
Dear Hans We thank you very much for this great feedback and are happy that you enjoyed the time with us! For the next stay, we can provide you with more extra pillows. Just ask at the reception, if you need something, we will help you! All the best, your NewStar Crew

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Small room. No shopping or restaurants in walking distance
Stayed 1 night in Oct 2018
Response from rr on 14 Oct 2018
Dear guest We thank you for your feedback. We are sorry, that you did not find the big Shopping Arena in 5 minutes walking distance. There would be also the shopping "Säntispark" 10 minutes walk from the hotel. Hoping to welcome you again at St. Gallen! Best regards from your NewStar Crew

8/10 Good

Kristine, Bryn Mawr PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciated the assistance of staff in helping us navigate our transportation needs. It was super helpful. Our rooms were clean and fully functional and very spacious. The only issue we had was my sons sofa bed (he said it was uncomfortable; bedroom beds were very comfortable for us) and shower design - which was impossible not to get entire floor wet (but no big deal). Great location and again strong customer service!
Stayed 1 night in Sep 2018
Response from rr on 5 Oct 2018
Dear Kristine We thank you very much for your nice feedback and are happy that we could navigate you. Please inform us next time regarding the sofa bed, we will help you to make it more comfortable! Hope to see you again at St. Gallen! Best regards from the NewStar Crew

8/10 Good

Byung-Suk

Pretty good.
Unique and clean. Good amenities.
Stayed 2 nights in Aug 2018
Response from rr on 5 Oct 2018
Dear Byung-Suk We thank you very much for your nice feedback to your stay. Hope to see you soon again at St. Gallen! Best regards from the NewStar Crew

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room with comfortable mattress
Business class hotel located outside of St. Gallen with convenient highway access. Spacious room (extra large by European standards) with comfortable bed with memory foam mattress. Helpful and friendly staff.
Stayed 1 night in Aug 2018
Response from rr on 1 Sept 2018
Dear Timothy We thank you very much for this great Feedback and are happy, that you enjoyed your time with us! Hope to welcome you again at St. Gallen! Best regards, your NewStar Crew

10/10 Excellent

Ana, Costa Rica

Liked: Cleanliness, property conditions & facilities, room comfort
The room was really big and comfortable. There was a large sitting area and a small kitchen area and a small table for two. No utensils or dishes whatsoever. Only a coffee machine and two cups. The bathroom was good size too. The bedroom had a balcony we enjoyed very much. Beds were firm but comfortable. We would stay here again!
Stayed 2 nights in Jul 2018
Response from rr on 8 Aug 2018
Dear Ana We thank you very much for the nice feedback! We are happy, that you enjoyed your time with us! It is possible to rent a kitchen box for cooking in the appartment. Just inform us in advance to prepare it. We would be glad to welcome you again at St. Gallen! Best regards from the NewStar staff

8/10 Good

Elizabeth , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A business, not tourist, hotel
Clean, comfortable and quiet hotel, but the lack of guest services and tourist-related information in a language other than German was disappointing. The cost of breakfast was too high at 20CHF.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here because it is close to where I work, not for its convenience to downtown, restaurants, etc. As far as business hotels go, this one is hard to beat. Super clean, super efficient, excellent and friendly staff, good food (the dinners are exceptionally good) and reasonably priced.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A. It out of the way but great hotel and staff, restraint was excellent
Stayed 1 night in Sep 2017

8/10 Good

Karl, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, business-oriented hotel in St. Gallen
Overall great experience, only slight negative surprise was the fact that while we had a booked a room with a double-bed we didn't list two travelers on the reservation. While I expected a slight upcharge, the fact that in the end the per-night charge was almost 50% of our original reservation price was a negative surprise, putting the hotel at a price level where other options would have been available.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, safe, clean, relatively inexpensive
Great location for visiting London. Close to the metro station, helpful staff, very good price for a its central location in London

8/10 Good

Andreas, Bitburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cornelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from NewStar St.Gallen on 7 Dec 2023
Lieber GastHerzlichen Dank für die sehr gute Bewertung. Es freut uns sehr, dass Sie den Aufenthalt bei uns zu Ihrer Zufriedenheit geniessen konnten. Wir würden uns freuen, Sie erneut bei uns im NewStar begrüssen zu dürfen.Freundliche GrüsseDas NewStar Team

10/10 Excellent

Heinz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St. Gallen ist gut mit dem öV erreichbar. Für eine Familie ist es jedoch eher an der oberen Grenze bezüglich Preis. Wir buchten daher ohne Frühstück. Gute Parkmöglichkeiten, nette Receptionist. Danke.
Stayed 1 night in Sep 2023
Response from NewStar on 22 Sept 2023
Grüezi lieber HeinzVielen, herzlichen Dank für die tolle Bewertung Ihres Aufenthaltes! Schön, dass es Ihnen und Ihrer Familie in St. Gallen gefallen hat!Gerne beraten wir Sie betreffend Preis für den nächsten Aufenthalt persönlich!Alles Gute und beste Grüsse, Ihr NewStar Team

10/10 Excellent

Tamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super
Stayed 1 night in Sep 2023
Response from NewStar Team on 12 Sept 2023
Vielen, herzlichen Dank für die tolle Bewertung, Tamir!Wir hoffen, Sie auch in Zukunft wieder zu unseren Gästen zählen zu dürfen! Alles Gute und beste Grüsse!

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Immer wieder gerne
Stayed 1 night in Mar 2023

10/10 Excellent

Jean-Luc

Stayed 3 nights in Oct 2022

10/10 Excellent

Zimmermann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Lage zum Kybunpark
Gutes Stadthotel, grosses Zimmer sehr freundlich Angestellte
Stayed 1 night in Sep 2022

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
war alles tiptop
Stayed 1 night in May 2022

10/10 Excellent

Onno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money!!
Great hotel! Rooms are clean and the bathroom is complete. The restaurant offers good food. This in combination with a reasonable price, I will come back again!!
Stayed 2 nights in May 2022

8/10 Good

Azucena

Stayed 1 night in May 2022

10/10 Excellent

Silvio

Stayed 1 night in Apr 2022

8/10 Good

Manuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Réception on 16 Dec 2021
Grüezi liebe Manuela ♥-lichen Dank für die Bewertung Ihres Aufenthalts bei uns im November. Frohe Festtage und beste Gesundheit wünscht das gesamte NewStar Team

10/10 Excellent

Gaétane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Réception on 16 Dec 2021
Grüezi liebe/r Gaétane ♥-lichen Dank für die Bewertung Ihres Aufenthalts bei uns im November. Es freut uns sehr, dass wir Sie rundum überzeugen konnten und hoffen, Sie auch im neuen Jahr wieder zu unseren Gästen zählen zu dürfen! Frohe Festtage und beste Gesundheit wünscht das gesamte NewStar Team

10/10 Excellent

Ovide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Réception on 1 Dec 2021
Grüezi lieber Ovide Vielen, herzlichen Dank für die Bewertung mit der vollen Punktezahl. Es freut uns riesig, dass wir Sie rundum überzeugen konnten und hoffen auf ein Wiedersehen in St. Gallen! Alles Gute und beste Gesundheit wünscht das ganze NewStar Team

10/10 Excellent

L.M.van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zeer goede locatie dichtbij uitvalswegen snelweg en toch rustig en redelijk dichtbij het centrum. Goede prijs kwaliteitsvertoning hotel van 2015
Stayed 2 nights in Nov 2021

8/10 Good

Christoph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bei offenem Fenster hört man den Lärm der Strasse. Ansonsten kann ich dieses Hotel nur weiterempfehlen.
Aussicht
Aussicht
Stayed 1 night in Oct 2021
Response from Réception on 30 Nov 2021
Grüezi lieber Christoph Besten Dank für die nette Bewertung mit den Fotos von Ihrem Aufenthalt. Gerne empfehlen wir unseren geräuschempfindlichen Gästen jeweils ein Superior Zimmer im Nebengebäude, welches etwas zurück versetzt von der Strasse ist. Wir hoffen auf ein Wiedersehen in St. Gallen und wünschen Ihnen alles Gute und beste Gesundheit! Ihr NewStar Team

10/10 Excellent

Gianpiero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Réception on 29 Nov 2021
Lieber Sebastien ♥-lichen Dank für die tolle Bewertung mit der vollen Punktezahl! Es freut uns riesig, dass wir Sie rundum überzeugen konnten und hoffen, Sie bald wieder in St. Gallen willkommen heissen zu dürfen! Alles Gute und beste Gesundheit, Ihr NewStar Team

8/10 Good

Jose Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel soigné et facile d accès
Hotel propre est soigné
Stayed 1 night in Oct 2021
Response from Réception on 29 Nov 2021
Cher Monsieur Jose Manuel Merci beaucoup d'avoir évalué votre séjour. Nous espérons vous revoir bientôt à Saint-Gall! Votre équipe NewStar

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room in a nice, recent hotel with free parking
Stayed 1 night in Oct 2021
Response from rr on 1 Nov 2021
Dear guest Thank you very much for this great feedback to your stay with us! We are very happy, that you liked the room as well as our big, free parking. Hoping to see you again in the future! All the best, your NewStar crew

10/10 Excellent

Schlapbach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal
Stayed 1 night in Sep 2021

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragendes Hotel
Perfekter Service, moderne und sehr saubere Zimmer mit einem hervorragenden Frühstück am Morgen - gerne wieder!!
Stayed 1 night in Sep 2021
Response from Réception on 18 Oct 2021
Grüezi lieber Leon ♥-lichen Dank für die tolle Bewertung Ihres Aufenthaltes. Es freut uns ausserordentlich, dass wir Sie mit dem Zimmer und Frühstück überzeugen konnten. Gerne leiten wir die lobenden Worte auch an unsere Mitarbeiter weiter. Wir hoffen auf ein baldiges Wiedersehen in St. Gallen und wünschen Ihnen bis dahin alles Gute und beste Gesundheit! Ihr NewStar Team

8/10 Good

Otto

Stayed 2 nights in Sep 2021

10/10 Excellent

Anders Gulbrant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Réception on 9 Oct 2021
Grüezi lieber Herr Gulbrant ♥-lichen Dank für die tolle Bewertung! Schön, dass wir Sie rundum überzeugen konnten. Wir hoffen, Sie auch in Zukunft wieder zu unseren Gästen zählen zu dürfen! Alles Gute und beste Gesundheit wünscht das ganze NewStar Team

10/10 Excellent

Kai Hagen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut!
Stayed 1 night in Aug 2021
Response from rr on 23 Aug 2021
Grüezi lieber Herr Hagen ♥-lichen Dank für die tolle Bewertung Ihres Aufenthaltes. Es freut uns, dass wir Sie rundum überzeugen konnten und Sie eine angenehme Zeit in St. Gallen verbracht haben. Wir hoffen auf ein baldiges Wiedersehen in der Ostschweiz und wünschen Ihnen bis dahin alles Gute und beste Gesundheit! Ihr NewStar Team