Search Motels in St. Charles

"Everything was clean and the staff was very friendly and helpful!"

"Great staff. Able to make all accommodations requested. "

"Clean room, convenient location. "

"Did not use gym."

"The pool area was disgusting. They never cleaned it, they didn’t skim the pool or clean the flooring around it. They never had pool towels either. Breakfast quality was okay. Our second day they were always out of food. I’ve stayed in a lot of hotels in my life and I’ve never had one where the walls are so thin. You could hear everything. You also could not control your thermostat so our room was around 76-77, we even left the window open. "

"The style of the room was perfect for us since my sister likes to sleep with the TV on, and I like to sleep in dark and silence.the The 2 sections of the room was just right. We would have liked to have had some paper plates and plastic ware in the cabinet for us to microwave some of our restaurant leftovers. The cabinet door under the sink was sagging, and there was a huge hole on the bottom of the inside of that cabinet. The sink did not leak at least. There was some kind of stain on the ceiling. Because the room was what we needed, we were able to mostly ignore these things. The remote only worked on one of the televisions actually both remotes worked on one television. The other TV had no working remote. Fortunately, that was in the bedroom where I did not need a TV so we did not request requested to be changed out for another. The first night we noticed that there weren’t any sheets on the sofa bed and no blanket. My sister had gotten sheets from the desk early in the day, but no blanket. The night staff person said they didn’t have any blankets and people just sleep on the sheets, but there were no sheets on it. I bring my own extra soft blankets everywhere, so my sister used the blankets from the bed, and I used my own. The next day staff person knew where the blankets were and brought a brand new one for my sister for the sofa bed. In spite of these things, we had a nice stay. The pool was good, the courtyard is cute & nice. The housekeeper lady is friendly & helpful"

"Very "

"The room was great, The amentias not so much the steam room was not steaming enough and the sauna never gets hot enough.. I've been there multiple times before in the past the sauna never gets hot, the steam room it was my first time that it was not working. "

"Needs work, rundown, doorhandle falling off in room, mirror frames damaged in room, needs a facelift. Enjoyed cocktail hour, front desk associates could be nicer. Pool rundown and packed, non-friendly faces. Not good channels and limited because they don’t have streaming to sign into. Breakfast was great. Overall, I would stay again at an embassy suites l-but not this one. "