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Reviews of The Heritage Group Of Houseboats

4.5 out of 5
The Heritage Group Of Houseboats
Boulevard Road, Ghat No. 9, Srinagar, Jammu and Kashmir

Reviews

4.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gaurav

Stayed 5 nights in Jun 2023

2/10 Terrible

Saseendranathan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
P s Nathan
Really bad Offered hotel is not meeting facilities shown in the site .. no Wi-Fi , No service, no power from ( power availability only from 11 pm to 0530 that too DG POWER) No person to check your identity, no reception, no manager to address your complaint.. I booked for 3 nights stay is two booking One day on 09/06/23 and next 2 days from 10 to 12 th.. I was forced to stay fro 10 pm to 08am as ther was no other option Next 2 days stay , I cancelled and I got refund of one night only.. request made through mail for return of deducted amount
Stayed 1 night in Jun 2023
Response from Hanan on 18 Jun 2023
Please don’t post fake reviews

10/10 Excellent

Vikas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good houseboat with all the lavish facilities and modern looks, the location is great and the quality of food was excellent, the hi speed wifi was also a great thing to have during stay. We will recommend this houseboat to everyone.
Response from Hanan on 12 Jun 2023
Thank you for your review