Hotel Mesra LGBT di Springfield

"The TV did not work and when I called down to ask about it, they told me to see if I could play with the wires in the back to get it to work. I eventually got it to work but not something you want to deal with when you’re really tired. I just wanna pop down in the bed and veg out for a few minutes… and then the lights were not intuitive and you had to play hide and seek to try to figure out how to put the lights on"

"Staff was friendly and helpful when checking in. Room was clean and very quiet all night. Bed was extremely comfy. We were able to park right out near the front entrance. Breakfast in the morning was great. Lots of choices both hot and cold. Highly recommend. "

"Very clean, which was great! Staff at both check in and check out were not friendly. We were disappointed there was no continental breakfast. "

"Dinner was great, as was breakfast. Everythinh about this hotel was top notch."

"We were greeted warmly at check-in, by Amanda. reservation was made the night before after reviewing hotels in various online apps. We inadvertently booked the wrong room. Amanda was very gracious in changing the queen room to a king room. We were returning from an 8-day trip, and the bed was by far the most comfortable of the trip."

"Check in was the assistant manager who took 4 phone calls while checking us in, not putting them on hold but full phone calls. Pool had algae and was cold, only hand towels at the pool not full towels, black mold and sitting water puddle on pool deck. Room shower has pink slimy mold as well as black mold. Room had two door locks had been broken into causing sharp metal one of which poked a hole in my husbands shirt. Coffee maker didn’t work. Shower would be extremely hot and switch to extremely...

"Asked for clean towels and the front desk attendant was super weird about it. Asked for us to bring the dirty towels down first because they don’t have many towels in the hotel so they need to have them on rotation.. like I just needed clean towels to take a shower. Also the shower never got super hot. It was luke warm. Breakfast was very basic.. "

"Staff were very helpful and friendly!"