Hotel Dekat Springfield College

"Our room was clean, spacious, and very comfortable. The casino is well-maintained with a visible security presence that made us feel safe and relaxed. We had an outstanding dinner at Chandler Steakhouse; it’s a bit pricey, but absolutely worth it for the quality. On our last day, we also grabbed burgers at Wahlburgers—while the restaurant temperature was uncomfortably cold, the food was cooked to perfection and delicious! Thank you!"

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Brava, to all the staff here"

"This is a perfect hotel for pets . There’s plenty of room to walk around "

"Good stay "

"Tbh rough times "

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"Front end very rude need to be replaced "

"Room had roaches and they wiuld not refund my money."

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"Great hotel!"

"Pool was clean, room was clean and comfortable. Staff was kind and helpful. Beds not comfortable. Besides the bed it was a great stay. "

"I chose the Comfort Inn & Suites West Springfield for a special birthday weekend getaway, specifically looking forward to relaxing in the pool and hot tub area. While the front desk staff (particularly the lady at check-in) was incredibly kind and welcoming, I unfortunately cannot say the same for the rest of my experience.My stay was significantly impacted by a complete lack of supervision in the pool area. Throughout the weekend, there were groups of unattended children jumping in and out of...

"I won't judge too harshly since they are remodeling and were recently sold. The next persons experience may be entirely different once that is done. "

"Nice, clean and awesome selection of food options."