Southwest Hotels with Shuttle Services

"Location is on the river and convenient and attractive. Outside and in public areas the property seemed well maintained, and the property was clean. However, carpet and furnishings in halls and in guest rooms were old, tired, and worn. TV was fair and audio was jumbled. Fridge provided but no microwave in room. HVAC unit cooled the room OK, but it was rather noisy. Breakfast was served in buffet line and was good. Staff were generally friendly and helpful. All that said, the price was not bad and provided a reasonable value for the area, though redecorating and refurbishing is needed to make it "grand" as the name implies. "

"I stayed overnight at this hotel cause I was having surgery at the surgery center nearby. The beds were very comfortable. The rooms were clean. This place is an amazing on the inside. Thank you very much."

"The lady that checked us in was so pleasant and helpful. This morning when we checked out, another lovely lady. Great staffing!"

"The staff was great! I had an issue that was fixed immediately by Britney at the front desk - she was super helpful! Breakfast was hreat and very fresh! Very happy with my stay!"

"Excellent staff at check in the hotel was amazing!"