Hotel Spa di Madrid Selatan

"This is not a 4 star hotel !"

"Was fine. Well played out room. Lights in the room are difficult to control. The courtyard view is a blank concrete wall 2 m from your room for most of the rooms. Breakfast is 25 E. Beds were very comfortable. Never used the spa or the pool."

"Excellent breakfast and clean rooms and great location and great staff."

"There is a lot to like about this hotel. It is in a great location, with beautiful design, quality amenities (including Aesop toiletries) and an excellent spa and steam room. Unfortunately, the service falls short of the standard the surroundings suggest. At times, the hotel feels as though it is being run by a management team with limited experience in operating a four- or five-star property. A few things stood out: Staff and service: Staff often seemed unsure of their roles, and there was a...