"The rooms and hotel are lovely. The staff were very nice and attentive. The only issue is that reception is not manned a lot of the time. So if you can't get into your room or lose your key your have to ring a number, which can be time-consuming"
"The shower in the bathroom was covered in green filth. Was not usable. No one at the hotel responded to messages. Hotels.com staff attempted to intervene, but hotel management was unresponsive and unwilling to do anything. If you stay here you're on your own-- don't expect anyone to help if you have issues. "