Hi, Jessica. Thank you so much for taking the time to leave us this great review. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Thanks for choosing to stay with us, Raquel. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

Thank you for your review. The Playpark Lodge was renovated in 2019 by the previous owners and it was not a complete renovation. The Playpark Lodge is under new ownership and we are currently in the process renovating all rooms to meet our standards of quality, comfort and beauty. We are very EXCITED about this project. We appreciate you taking the time to leave this review and share this feedback with us.

Thank you so much for your wonderful review! We're thrilled to hear that you had such an enjoyable stay at Play Park Lodge and that our convenient location added to your celebration. It's always a pleasure to provide our guests with a memorable experience. We appreciate your recommendation and hope to welcome you back again soon! Best wishes.

Thank you for your amazing review, Keith! We're thrilled you enjoyed your stay at our lodge. Hope to welcome you back soon!

Hi Christopher. Thank you for leaving us a great rating. We are excited to welcome you again in the future.

Oh no. We are sorry to hear that we missed the mark on your stay. We always welcome and are open to constructive feedback so we can improve the stay for our current and future guests. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We appreciate you taking the time to leave this review and share this feedback with us. We wish you all the best in your future travels.

Thank you for your positive review! We're thrilled you enjoyed your stay. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!

Thank you for taking the time to share your experience! We're always striving to be the best, and your feedback helps us get there.

Hi Faiza. We're delighted to hear that your check-in experience was smooth and hassle-free! If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive review and look forward to welcoming you back in the future.

Thank you for your kind words! We're thrilled to hear that you love staying with us. Your appreciation means the world to us!

Thanks for choosing to stay with us, Matthew. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

Hi, Kenneth. Thank you so much for taking the time to leave us this great review. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward.

Thank you for your kind words! We're delighted to hear that you found our facilities clean and the check-in process convenient. We strive to make your stay as enjoyable as possible, and your feedback is greatly appreciated. If you have any further comments or suggestions, please feel free to share. We hope to welcome you back soon!

We understand the importance of a peaceful environment and a comfortable bed for a restful stay, and we are actively addressing the issues you've mentioned. We will look into improving the bed quality and consider options like memory foam to enhance our guests' comfort. Additionally, we will communicate your concerns about the construction in the parking lot to our team to ensure a smoother experience for future guests.Your feedback helps us make necessary improvements, and we hope you will give us another opportunity to provide you with a more enjoyable stay in the future.

Dear Carolyn,Thank you for taking the time to leave us a 5/5 rating. We truly appreciate it. We acknowledge your concerns about the construction areas and will take immediate action to address the safety issues you mentioned. Safety and comfort are paramount to us, and we apologize for any inconvenience this may have caused during your stay. Your feedback is invaluable in helping us improve. We hope to welcome you back in the future, offering an even better experience.Warm regards,Playpark Lodge

Hi Jeff,Thank you for sharing your experience with us. We're delighted you enjoyed our location, room provisions, and text-only check-in system. However, we genuinely apologize for the inconvenience you faced with the bedding and heater during that cold spell.We value your comfort, and it's clear we fell short this time. We're addressing the heater issue and re-evaluating our bedding setup. We appreciate your understanding and improvisation with the towels, although it shouldn't have come to that.Your feedback is invaluable, and we're working to ensure this doesn't happen again. We hope to welcome you back for a cozier stay.

Hi, Kelly. Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi, Jennifer. Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Thanks for choosing to stay with us, Tammy. We welcome any and all feedback to earn those stars. Hope to see you back again in the future.

Oh no. We are sorry to hear that we missed the mark on your stay. We always welcome and are open to constructive feedback so we can improve the stay for our current and future guests. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We appreciate you taking the time to leave this review and share this feedback with us. We wish you all the best in your future travels.

Oh no. We are sorry to hear that we missed the mark on your stay. We always welcome and are open to constructive feedback so we can improve the stay for our current and future guests. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We appreciate you taking the time to leave this review and share this feedback with us. We wish you all the best in your future travels.

Hi, Rosa. Thank you so much for taking the time to leave us this great review. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi, Bruce. Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi Sonya. Thank you for taking your time to leave us a review. We want to acknowledge that we are aware of this situation. We apologize for the situation with the heater and we appreciate you bringing this up to us. However, we would like to state that we also have dog rules that was violated during the stay when the dog damaged sheets and pillowcases that resulted in extra work and money to clean and/or replace these items: 3. No dogs allowed on the furniture or beds under any circumstances The dog rules are provided on the Terms and conditions that we sent out upon confirmation of a certain reservation. We wish you all the best for your future travels.

Thanks for choosing to stay with us, Francis. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

Thanks for choosing to stay with us. We welcome any and all feedback to earn a perfect rating. Hope to see you back again in the future.

Hi, Hongmei. Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi. Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi, Tyler. Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi there. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.

Hi, Rick. Thank you so much for taking the time to leave us this great review. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi, Evan. Thank you so much for taking the time to leave us this great review. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi, Kai. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.

Hi, David. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.

Thanks for choosing to stay with us. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

Hi, Kayla.Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Oh no. We are sorry to hear that we missed the mark on your stay. We always welcome and are open to constructive feedback so we can improve the stay for our current and future guests. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We appreciate you taking the time to leave this review and share this feedback with us. We wish you all the best in your future travels.

Thanks for choosing to stay with us, Yuxian. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

Oh no. We are sorry to hear that we missed the mark on your stay. We always welcome and are open to constructive feedback so we can improve the stay for our current and future guests. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We appreciate you taking the time to leave this review and share this feedback with us. We wish you all the best in your future travels.

Hi, Frank. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.

Hi, Glenn. Thank you so much for taking the time to leave us this great review. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.

Hi, Michelle. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.

Thanks for choosing to stay with us, Joleen. We welcome any and all feedback to earn those 4/5 stars. Hope to see you back again in the future.

Hi, Perla. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.

Bryan, Our priority is to make the guest experience satisfactory but within the hotel's policy based on your Reservation Agreement. The windows were not installed upside down, professionals installed all types of equipment or facilities on the property as well.

Hi, Maria Elena. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.

Hi, Timothy. Thank you so much for taking the time to leave us this great review. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We're so happy to hear that you enjoyed your time with us. You were an awesome guest to have and we look forward to welcoming you back again any time in the future.