Hotels in South Kolkata, Kolkata

"Breakfast was amazing everyday! Staff was phenomenal and very kind and extremely helpful, such as Sandip The room was always cleaned everyday and the staff was so sweet. It really was an amazing stay. Would return again! "

"9 out of 10. Everything is exceptional except 1 or 2 incident in relation to food hygiene. We stayed here 7 nights and hotel staffs been very helpful and friendly. Housekeeping staffsI Sujay, Krishna, Baban, bishu & prabitra fulfilled all housekeeping & cleaning requirements. Especially Sujay was top-notch & really helpful. Food was delicious including breakfast buffet, lunch buffet & in-room dining. Rahul, who attended us for all our needs, was excellent at his duty & very friendly. Tathagata , duty manager, helped us in many ways in terms of room preference etc, always pro-active, quick on decisions and customer oriented. Thanks to Tathagata for taking care of us when we checked-in late night after long flight. Raajdeep was really helpful. Staff Supriyo was excellent in lunch buffet. Only concern regarding Grand Pavillion breakfast /lunch buffet - staffs don’t follow hygiene norms (bare hands & no gloves), multiple food items left open in buffet however nobody from hotel management staffs bothered about it( multiple buffet manager allocated for buffet management but they were not so friendly / alert / proactive at all), seems under staffed in buffet to attend customer needs. It’s recommended to maintain hygiene so that customer can enjoy delicious items without any concern. We prefer ITC Royal over any other 5 star hotel in Kolkata for its amazing hospitality, spacious apartment option with wheelchair accessibility, friendly staffs at the entrance & excellent bellboys. "

"Rooms: were cleaned everyday Excellent Location: Walking distance to Gariahat shopping market as well as good halal restaurant (e.g. Mircha Masala)"

"It was nice experience."

"The stay was extremely comfortable. Breakfast provided daily was nice. Staff is very polite and helpful. Will stay again! "

"Ac was not working properly other than that everything was good."

"I liked the location to where I needed to be. For the price, it was excellent. I would have preferred if breakfast was before 8am. Would stay again"

"While convenient for access to the city, the immediate area is not particularly pleasant. However, the hotel, while it provides all that is needed, is a little 'tired' as to its decor. But, the in-house 'pure veg' restaurant and bar is excellent, providing breakfast, lunch and dinner. The staff are charming, friendly and efficient. It may not be 5* but gets an A from me. "