Hotel di South Kensington

"Clean Roo"

"Good "

"Room very clean"

"This hotel is very nice, convenience. Room is very spacious. Check in n out very easy n friendly. I would come back again. "

"Great"

"Very clean hotel, everyone at the front desk was extremely nice and very helpful. Staff at the bar and restaurant went above and beyond for us. Have a lot of gluten free options, will definitely come back."

"Excellent location with many great restaurants nearby. The room was clean. The free breakfast was decent and staff were very kind. "

"Perfect place for an overnight before an early morning flight. Neat, clean and quiet."

"Clean room, staff was cold"

"Before arrival, I called and messaged the hotel multiple times to inquire the shuttle bus service, but I received no response—not even when contacting them through the booking intermediary, Expedia. The hotel lacked even basic in-room amenities, such as drinking water, I have to go very far to buy. The signage directing guests to the rooms was also unclear. A renowned brand like Sheraton should certainly offer a higher standard of service."

"The bathroom wall had damage from a past issue. The repair required drywall patching, which only had the first coat of drywall mud on it. It looked terrible and I could not believe that they would re-install the towel rack over it and consider it rentable. They did offer another room but it should have never gotten to that. No ice maker worked and you had to get ice from the restaurant."

"We had the best stay, staff were so respectful and the Shuttle driver Mr Wagdy is the best. I can say a million things about him. "

"Hotel was nice and clean. Very helpful friendly staff. Will definitely book again"

"No the room was was 82° in the room. I sweated all night. I took four showers I didn’t even sleep in the bed. I slept in the living room because there was a ceiling fan. I thought the buffet breakfast was inclusive, but it was not. There was a struggle to get into the building with my luggage because the door was so heavy and I am disabled all in all it was "

"The hotel was nice and staff were very friendly. We only encountered 1 staff member who wasn’t as accommodating as others. We traveled with a young baby and the staff were helpful with our requests for additional services. They are responded quickly to any issues in the room. The hotel location is good, uber was reasonable as it’s close to DC, the train station is about a 2 (long) blocks away but easy walk, there are a variety of food establishments and CVS within walking distance. Airport is...

"The room was clean and AC worked great but no place to hang anything in the bathroom. Most of the staff was really friendly and helpful. Breakfast was pretty good…so many people at the time of our stay that items were lacking sometimes. Overall it was an average stay."

"The property/rooms are spotless and very roomy. The front desk staff, cleaning team and breakfast team are superb! Breakfast quality is excellent and chef Andy and Enith ensured that breakfast was fresh and well stocked at all times (best oatmeal!). We had such a pleasant experience. Thank you for your kindness and for making our stay so worthwhile. "

"Clean room, staff were friendly. Breakfast was really good. Bed and pillows comfortable. Spacious "

"breakfast was adequate. The best thing was the very helpful staff"

"Very attentive and helpful staff. Nothing negative comes to mind with our smooth stay."