Hotel Independent di Bahagian Tenggara

"I am appalled at the level of cleanliness in a hotel in Singapore. It doesn't matter whether the hotel of 6 or 3 stars, there has to be some sort of benchmark for cleanliness and hygiene that any establishment must adhere to. Basic cleanliness is prerequisite that any customer MUST expect without having to demand for it. 1. I arrived and checked in late at night to unnecessary drama. The receptionist could not get approval from American Express because she utilised the pay wave function...