Sotavento Spa Hotels

"Staff were mostly very helpful apart from one of the male reception managers who was rude and dismissive. Housekeeping was generally very good , didn't always replenish toiletries or wash crockery in the room pool area ok not attractive and overlooking the road. It isn’t really a 5 star hotel 4 star at best. Breakfast was good but in a room which was hot and stuffy next to the car park. No where outside to eat breakfast. Definitely upgrade to a sea view room otherwise you are looking at a block of apartments. Not pleasant. I had to request my complimentary bottle of wine ."

"Great reception staff. Rooftop is nice but chairs are not comfortable and menu should include small snacks. Nice breakfast. Comfy bed but pillows weren’t that great."

"Fantastic location…great views from every floor. Great pool side staff, especially the magnificent Anil! A perfect location for a short break."

"The hotel is very clean and modern. Our room had a nice view. It's very close to the Aquashow. We were travelling as a group of 3, two adult friends and a ten-year-old child. The 3rd bed in our room was a flop-out chair bed, very unsuitable. This was replaced with a camp bed on wheels, which was, needless to say, also very uncomfortable and unsuitable for an adult. We were allowed to stay on site for the remainder of the day following check out. "

"Fantastic yet again! We’re often travelling to Quinta do Lago and always stay at the Conrad. The renovation to the the restaurant, reception and poolside is beautifully done. Thanks to all at the Conrad Algarve. We’ll see you again."

"Was great. Had everything we needed. Loved the pool and buffet breakfast. Was close to lots of restaurants. "

"The property was great, a lovely villa. This was our 2nd visit, the only things that weren't as good this time - in particular was the shuttle bus around the resort. In the summer it is an excellent service, at Easter they only had 1 car so the wait for the service, instead of being 5 mins was more like 20-30 mins. This was poor and they should have had more drivers, I wouldn't go again at Easter they are not staffed for it. Additionally I had booked a restaurant reservation at Spikes, I had multiple confirmations but when we got there they didn't have our booking! Luckily the staff are great and Valentina recognised us from last year and looked after us so we had a great time, just small details that could have been better. Overall the villa was gorgeous and we had a lovely time. "