Hotel Menyeluruh di Sosúa

"Staff at the bar not helpful, Coffee machine was broken at multiple times so hard to get coffees,espresso and hot water for tea. Staff at the bar not polite and it seems they needed more staff to serve crowd especially on the weekend. Lines at the bar too long and only bar serving the whole hotel. Very poor quality of drinks. Staff had excuses for almost every request at the bar."

"Staff needs better training and dealing with customer requests. They need to have a back up plan when their system is down. The food was great."

"La habitation tenía olor a humedad , el aire acondicionado no enfriaba, pasamos calor , el bufet en el desayuno era muy malo y el almuerzo también, poca variedad y la comida estaba reciclada de días atrás."

"The food was quite bad. We tried all three restaurants but did not have a single good meal. We aren’t picky. It was just not good."

"si, excelente"

"Rooms are a little dated but clean, staff was awesome and the food was delicious!"

"Place was overall good but needs some improvement "

"It was not clean and the room had a lot of ants and mosquitoes. We got bit while sleeping. The food is a hit or miss. The breakfast was not good at all but dinner was good. The staff was very rude and the customer service was even worse. They did not even greet me and left me standing while she was on the phone and then was making pretend that she was busy and made me stand there for 5 minutes until I told her you want me to sit or stand here. She said wait 2 minutes please. Not friendly at all...