Bar (on property)

Reviews of Windsor Hotel Son La

3.5 out of 5
Windsor Hotel Son La
No.408, Tran Dang Ninh, Area 4, Quyet Tam, Son La

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel appears quite upmarket and the room is pleasant though the bed a little hard but no harder than average for Vietnam.The staff are very pleasant. The one complaint is about the included breakfast. It was merely two small slices of toast two pieces of butter a small helping of condensed milk,presumably to put on the toast, and a glass of water. Having sat and looked at it for ten minutes someone came and asked if I would like eggs with the bread so at least breakfast ended up being a bit more substantial and on the second morning the eggs came without having to ask and they were instead of the condensed milk. I think what surprised me most was the glass of water. Not even a tea or coffee. Not what I would have expected from an upmarket hotel.
Stayed 2 nights in Nov 2018
Response from Windsor on 26 Nov 2018
We are very sory. We will improve the quality of the hotel

8/10 Good

LongPham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phòng đẹp, sạch sẽ, nhân viên phục vụ rất tốt, có điều khách sạn hơi xa trung tâm thành phố.
Stayed 1 night in Nov 2018
Response from khách sạn Windsor on 23 Nov 2018
Em rất cảm ơn đóng góp của anh ạ! Cảm ơn anh rất nhiều!!