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Best Western Plus Hotel des Francs

4.0 star property
Escape to tranquility with wellness treatments and savory meals. Unwind by the indoor pool or explore on-site amenities.

Choose dates to view prices

Best Western Plus Hotel des Francs offers an upscale retreat with a bar, dry cleaning/laundry services, and a Modern European cuisine restaurant. Relax in the steam room or indulge in Ayurvedic treatments at this eco-certified hotel where guests praise the overall condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM524
RM592 total
includes taxes & fees
14 Jun - 15 Jun
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About this property

Best Western Plus Hotel des Francs

  • Upscale hotel
  • Take advantage of a terrace, dry cleaning/laundry services and a bar at Best Western Plus Hotel des Francs. For some rest and relaxation, visit the steam room, and indulge in a facial, Ayurvedic treatments or a massage. The on-site Modern European cuisine restaurant, Relais de Vignes, offers lunch and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Continental breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • A 24-hour front desk, luggage storage and newspapers in the reception
    • Meeting rooms, a banquet hall and a lift
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 70 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Hairdryers and shampoo
    • 32-inch flat-screen TVs with cable channels
    • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per stay.
Cots (infant beds) are available for EUR 10.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 17 for adults and from EUR 8 for children
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Best Western Plus Hotel des Francs have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Best Western Plus Hotel des Francs?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel des Francs on 14 Jun 2026 start from RM524, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hotel des Francs pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Hotel des Francs?

Self-parking is available for EUR 10 per day.

What time is check-in at Best Western Plus Hotel des Francs?

Check-in start time: 4:00 PM; check-in end time: 10:30 PM.

What time is check-out at Best Western Plus Hotel des Francs?

Checkout is at 11:00 AM.

Where is Best Western Plus Hotel des Francs located?

Situated in Soissons, this hotel is within a 10-minute walk of Abbaye de St-Jean-des-Vignes and Soissons Cathedral. Musée de Soissons and Château des Fossés are also within 1 mile (2 km). Soissons Station is 21 minutes by foot.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 149 out of 293 reviews
Rating 8 - Good. 110 out of 293 reviews
Rating 6 - Okay. 25 out of 293 reviews
Rating 4 - Poor. 6 out of 293 reviews
Rating 2 - Terrible. 3 out of 293 reviews

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities
Lovely staff. Excellent facilities.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Edward

Liked: Amenities
Fine dining at reasonable prices
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious property with an indoor pool. Never visited the town before but it was surprisingly good. Visited the market, cathedral, ruins and it was all good.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and organized staff working at this hotel. The cars were safe in the private secure parking, twin beds were provided as asked for through the booking form and the breakfast was just what we needed to start a busy day. Will definitely return here!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024
Verified

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool friendly staff
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A much-needed, restful night. A quick swim in the pool was a real treat! We had dinner, drinks and breakfast. Friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Verified

6/10 Okay

Christopher

Liked: Staff & service, room comfort

Disappointing

Given a smoking room and smaller than booked, then changed. Toilet stained. Restaurant closed on Sundays. Had to order food from outside and was grateful for plates and cutlery from staff who tried hard to please.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities
Hôtel très agréable, au calme. Confort et accueil de qualité.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Property conditions & facilities
Fantastique. Tout était parfait. Le service est top
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabelhaft

Das Best Western haben wir jetzt schon zum 4. Mal besucht. Wir schätzen die gute Lage, das zuvorkommende Personal, das ausgezeichnete Frühstück und die Sauberkeit sehr.
Stayed 1 night in Jul 2025
Verified

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 chaises longues à la piscine c'est vraiment peu. La peinture du plafond se décolle et tombe dans l'eau. Les peignoirs et les chaussons sont payant. Un peu indélicat je trouve. Sinon hôtel très bien et perdonnel accueillant. Je recommande.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

AQUAPROPRIUS

Liked: Property conditions & facilities
Endroit agréable avec un pprrso
Stayed 1 night in May 2025
Verified

10/10 Excellent

françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun problème à signaler.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soirée à SOISSON
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities
Tres agréable
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel mais restaurant pas au niveau et tarifs élevés
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

charfeddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement calme et propre. La literie est confortable. Malheureusement, le petit déjeuner est très décevant.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

justine

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage qu’il n’y ait pas de room service
Stayed 1 night in Sep 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre petite mais avec terrasse et une vue splendide
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon séjour

Très bon séjour. Les chambres sont bien aménagé et de qualité. La literie et les oreillers sont très confortable. La piscine est très agréable et c’est un véritable plus. Le personnel est professionnel et accueillant. L’hôtel est à 10/15 min à pied de la cathédrale.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Josselin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé, et des prises de recharge de véhicule dans le parking
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel avec personnel accueillant et attentif
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Immeuble excellent. Propreté moyenne. Accueil sympathique. Qualité-prix moyen ( en comparaison à Novotel ). Restaurant et petit déjeuner juste moyens .
Stayed 1 night in Oct 2023