Is Astoria Grand Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of BGN 100 per stay and a fee of BGN 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Astoria Grand Hotel?

Self-parking is available for BGN 30 per day.

What time is check-in at Astoria Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

Where is Astoria Grand Hotel located?

Located in Sofia City Center, this hotel is within a 15-minute walk of Mall of Sofia, City Hospital "Aleksandrovska" and Military Medical Academy. Vitoshka Boulevard and Sofia Court House are also within 15 minutes. Serdika Station is 17 minutes by foot and Lavov Most Station is 26 minutes.

Astoria Grand Hotel Reviews, Deals & Photos 2025

8/10 Good

Gilad

10 Apr 2025

Liked: Cleanliness, staff & service

Good location, very good breakfast, staff nice and helpfull

Stayed 4 nights in Apr 2025

6/10 Okay

Adil

5 Jun 2025

Disliked: Staff & service

Merkeze cok yakin..Onun disinda standart bazi konulqrda standart alti diyebiliriz

Stayed 1 night in Jun 2025

10/10 Excellent

Beverley

22 Sept 2024

Liked: Property conditions & facilities

Great place to stay.

Amazing stay. Food was as excellent as my room!

Stayed 2 nights in Sep 2024

2/10 Terrible

Alberto

13 Jun 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will not come back to this hotel. On the top floor there is a noisy club that plays loud music until 1.30 AM. Even NINE floors below it you still can hear it. The window curtain allows a lot of light to enter the room just after the sunrise, so you can sleep just a few hours. The breakfast is decent

Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

This property is very nice and the staff was friendly and helpful.

Stayed 2 nights in Jun 2024

8/10 Good

Patrice

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable et hôtel situé à proximité du centre ville. Chambre propre.

Stayed 2 nights in Jun 2024

6/10 Okay

Albena

16 Jun 2025

Liked: Cleanliness, property conditions & facilities

The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.

Stayed 1 night in Jun 2025

10/10 Excellent

Khalid

28 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel we loved it

excellent location and nice staff , a nice restaurant with panoramic view and bar they miss only the room service which I think important if you have kids

Stayed 1 night in Apr 2023

10/10 Excellent

lesley

7 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, friendly staff. Clean, comfortable. Great location within 15/20 minute walk of everything.

Stayed 4 nights in Dec 2023

2/10 Terrible

Florian

2 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

We’re bad service and hotel

Stayed 2 nights in Sep 2024

4/10 Poor

sami

30 Jun 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

Very poor and limited breakfast buffet

Stayed 5 nights in Jun 2024

8/10 Good

Albena

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, spacious and comfortable room. There is a tram stop, close to the hotel, and two of the trams stopping there (No5 and No15) are going to the city centre. The hotel personnel could be a bit friendlier, and the breakfast buffet - better. Most of the "hot dishes" were not hot at all, and on some days the variety was definitely lesser.

Stayed 4 nights in Sep 2024

10/10 Excellent

dario

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

John

7 Aug 2024

Good: WiFi was free. Bad: WiFi was free of internet, too. I think it would be better to have to pay for a working, secure connection. Staff is very kind, patient and friendly.

Stayed 4 nights in Aug 2024

6/10 Okay

Susan

28 Oct 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

When I checked in there was bed linen on the floor from the previous occupant and the garbage had not been emptied. The shower was only lukewarm in the evening and again later in the morning. The breakfast was good and plentiful except the eggs were cold so I just didn't eat them. Good location for my purposes.

Stayed 1 night in Oct 2024

8/10 Good

Adam

3 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge hotel. My room was renovated , in excellent condition, the place seemed very clean overall, breakfast was also good . The guy who “helped” me with my bag was a bit too pushy with tips , but I had no coins anyway as I try be cashless.

Stayed 2 nights in Dec 2022

8/10 Good

Lucian

14 Oct 2023

Disliked: Property conditions & facilities

The building is ok inside, all shining, but the underground parking is a big mess.

Stayed 2 nights in Oct 2023

8/10 Good

Josephine

10 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mooi hotel goede ligging .vriendelijk personeel netjes. 1 min punt het ontbijt buffet waardeloos, om 8.30 geen variatie meer. Altijd hetzelfde. Eieren gebakken en roerei koud .koffie niet te drinken. Vanmorgen 10.10 vertrokken ontbijtbuffet om 7.30 was ok

Stayed 7 nights in Oct 2023

10/10 Excellent

Stephen

4 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Chose this hotel for the proximity to the main road out of Sofia - early morning departure meant we needed to avoid city traffic. Was perfect for that. Room was really nice. Comfy beds, great shower. All staff we interacted with were helpful and nice. Note: If you want access to the casino and are not Bulgarian, take a passport. They wont accept any other ID. Breakfast buffet was nice, good selection as you'd expect. Shame it was all luke warm. Would definitely stay again.

Stayed 1 night in Oct 2023

6/10 Okay

valentina

16 Oct 2023

Liked: Cleanliness

Le camere non rispecchiavano quelle viste nel sito

Stayed 2 nights in Oct 2023

4/10 Poor

Hernan

6 Apr 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Not all as promised...

Hotels.com tell you about 50 levas credit for the casino PER NIGHT PER ROOM, thats is NO valid or TRUE is a CHEATING ADVERTISEMENT...AWARE !!! We stay more than a week and only received 1 voucher. SHAME ON THIS PEOPLE.

Stayed 1 night in Apr 2023

2/10 Terrible

shachar

17 Apr 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

I regret comeing to this hotel

Everythink was bad know one help us with our problems

Stayed 5 nights in Apr 2024

6/10 Okay

Verified traveller

28 Apr 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice hotel. Terrible service.

Nice hotel in a casino building. Confused and unhelpful staff. We arrived to check in. Although they could see our booking in the system, they could not give us a room until something ? happened in the system. We couldn’t get our room for 4 hours. After an hour, we eventually left to see the city. There was no apology, no offer of anything to compensate - not even a coffee. It was odd and rude and very off-putting.

Stayed 1 night in Apr 2023

2/10 Terrible

Hans Maximus Cabrera

15 Oct 2023

Liked: Cleanliness, room comfort

Disliked: Staff & service

Don't try it, money wasted for nothing

It was the worst hotel experience in my history of traveling, first they could not find my booking, then my assistant paid another room, then they still charged my card for the booking they could not find, after fighting them they say the money will be returned but if I said nothing they would not refund, the breakfast was terrible cold and with hair and scrambled eggs with eggshells in it, if this is a for star hotel, then I'll try book 8 star next time. I reported the complete incident to my friends in the government and we consider to recommend our organizations to stop using hotels. Com as well.

Stayed 4 nights in Oct 2023

8/10 Good

Yuliana

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Breve soggiorno

Mi sono sentita un po’ come una cliente di seconda categoria. Siamo arrivati, 2 adulti e un ragazzo di 13 anni, abbiamo fatto il check-in ,andiamo in camera ,solo un letto matrimoniale e solo 2 set di asciugamani , nonostante in camera c’era una poltrona che diventava letto. Ho chiesto di preparare il letto per nostro figlio,visto che paghiamo per 3 , al mio ritorno in camera ho trovato solo le lenzuola sopra il divano , dovevamo rifare il letto da soli , niente asciugamani . Avevo chiesto di pagare in euro mi hanno detto che non è possibile, o leva , o con la carta , io non volevo pagare con la carta e non avevo i leva , quindi? Meno male che il gentile signore della sicurezza è andato a cambiare gli euro in casinò. Ho viaggiato a lungo e largo tutta la Bulgaria e non mi era mai successo di non poter pagare in euro, comunque, sono scelte, però è sempre un disagio per il cliente. L’aria condizionata non funzionava come si deve , dentro la camera era una sauna, l’ho fatto presente, ma sicuramente non si poteva fare niente. La colazione era abbastanza buona, continentale,minimo indispensabile. Parcheggi a pagamento anche per gli ospiti dell’hotel, 25 leva x H24. Peccato , è un bel hotel ,sarei tornata volentieri, la pulizia impeccabile e lo staff gentile, però servizi zero e l’aria condizionata malfunzionante.

Stayed 2 nights in Aug 2024

Astoria Grand Hotel

Choose dates to view prices

Photo gallery for Astoria Grand Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Classic Twin Room

Classic Twin Room

Highlights

View all photos for Premium Double Room

Premium Double Room

Highlights

View all photos for Classic Suite

Classic Suite

Highlights

View all photos for Classic Twin Room (High Floor)

Classic Twin Room (High Floor)

Highlights

View all photos for Premium Double Room (High Floor)

Premium Double Room (High Floor)

Highlights

You may also like

Crowne Plaza Sofia by IHG

About the area

What's nearby

Getting around

Restaurants

About this property