"The shower in the bathroom was covered in green filth. Was not usable. No one at the hotel responded to messages. Hotels.com staff attempted to intervene, but hotel management was unresponsive and unwilling to do anything. If you stay here you're on your own-- don't expect anyone to help if you have issues. "
"The room was excellent. Squeaky clean, beautiful and very comfortable beds. Spacious bathroom. Buffet meal in evening was not worth the price. Restaurant Service was very slow and not friendly. There is extra charge to use the pool and sauna area. These were nice but did not feel this should be an additional charge."
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