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Reviews of ST Signature Bugis Beach, SHORT OVERNIGHT, 8 hours: 11PM-7AM

2.5 out of 5
ST Signature Bugis Beach, SHORT OVERNIGHT, 8 hours: 11PM-7AM
85 Beach Rd, Singapore

Reviews

6.8
Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 6 out of 25 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Haley

Disliked: Property conditions & facilities
We just stayed for a short stay: 11pm - 7am. We got in at nearly midnight and really just wanted to go to the room so we could sleep the few hours until our early morning flight but you can’t simply check in like at every other hotel I’ve ever been to; you need to download an app and set up an account, take multiple pictures of yourself and your passport. I felt like we were applying for FBI clearance not checking into a miniature hotel room. It was a terrible ordeal and I wouldn’t stay again.
Stayed 1 night in Feb 2024
Response from Jason on 15 Mar 2024
We are disheartened to learn of your unpleasant experience during your stay with us. Regarding the self-check-in app, pre-registration can be completed up to 6 days before arrival. Upon reaching the hotel, connect to the hotel WIFI to complete the verification and obtain the digital key for direct room access seamlessly without any assistance. We sincerely look forward to the opportunity to serve you better in the near future.

2/10 Terrible

lim wei

Disliked: Cleanliness, staff & service, property conditions & facilities
Air con not cold, air con was also buzzing loudly making it impossible to sleep. No windows or fan. Horrible experience
Stayed 1 night in Dec 2023

2/10 Terrible

Niasz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I’ve been to. Highly recommend everyone to not visit this hotel
Stayed 1 night in Feb 2023
Response from Jason on 28 Mar 2023
Dear Niasz,Thank you for sharing your review with us. We deeply regret the unpleasant experience. You may reach out to us via email and we will be happy to address your concerns. We sincerely look forward to the opportunity to serve you better in the near future.Warm regards,Jason TohMarketing Services Manager

10/10 Excellent

ADE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an great experience in the hotel. I would recommend 10 star if possible😎
Response from Jason on 16 Feb 2023
Dear Ade,Thank you for your kind words! We are so glad to hear about your pleasant stay with us. Always looking forward to serving you again. Warm regards,Jason TohMarketing Services Manager

6/10 Okay

Kwang Meng Andy

Stayed 1 night in Dec 2022
Response from Jason on 13 Jan 2023
We look forward to welcoming you to ST Signature again soon.

2/10 Terrible

Teong

Stayed 1 night in Jul 2022
Response from Jason on 20 Jul 2022
Dear Teong, We will continue to improve our services to make your next stay a better one! We look forward to welcome you to ST Signature again soon. Warm regards, Jason Toh Marketing Services Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for chilling
Stayed 1 night in Dec 2021

8/10 Good

Lim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay
Good to have self check in / easy and convenient
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpline was an overseas number and app did not allow me to use my ID for check in, had to forfeit the booking
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place is very convenient. But need to pay deposit every time check in.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
Good location...friendly check-in staff...clean room...hassle free check out.
Stayed 1 night in Jan 2021

2/10 Terrible

Ghajini Lee

Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment at all about property i will like to visit again soneday
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Chang

Stayed 1 night in Mar 2020

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corridor too noisy
Stayed 1 night in Mar 2020

10/10 Excellent

Varanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ระบบการจอง/เข้าพัก ความสะอาด
Stayed 1 night in Nov 2022
Response from Jason on 1 Dec 2022
Dear Varanya, Thank you for sharing your comments with us. We will continue to improve our services to make your next stay a better one! We look forward to welcoming you to ST Signature again soon.Warm regards,Jason TohMarketing Services Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Kundeservicen var helt elendig. De har ikke noen resepsjon, så alt måtte ordnes over telefonen, og hun jeg snakket med var utrolig frekk og lagde masse trøbbel. Vi fikk beskjed om at vi måtte sjekke inn kl 21 og sjekke ut kl 6 på morningen, dette stod ikke da vi booket rommet. Når jeg skulle prøve å få endret dette fikk vi beskjed om at det ikke var mulig, og vi fikk heller ikke avbestilt. Det bodde nesten ingen andre på hotellet, så hadde nok vært mulig. I tillegg var det ikke vindu, rommet var så lite at vi måtte sette bagasjen foran døra, så vi hadde slitt hvis det hadde begynt å brenne. Bare styr unna.
Stayed 1 night in Mar 2020