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Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationFort Canning Park5 min walk
    Popular LocationOrchard Road13 min walk
    Popular LocationRaffles Place19 min walk
    AirportSingapore (SIN-Changi)27 min drive

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  • Standard Single Room (1 Single Bed)

    Room amenities

    • 10 sq m
    • Sleeps 1
    More detailsStandard Single Room (1 Single Bed)
  • Deluxe Double Room

    3.6/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsDeluxe Double Room
  • Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsRoom, Connecting Rooms (1 Queen Bed & 2 Single Beds)
  • Deluxe Twin Room (2 Single Beds)

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room (2 Single Beds)
  • Deluxe Twin Room (2 Single Beds - Package)

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room (2 Single Beds - Package)
  • Standard Single Room (1 Single Bed - Package)

    Room amenities

    • 10 sq m
    • Sleeps 1
    More detailsStandard Single Room (1 Single Bed - Package)
  • Deluxe Triple Room (1 Single Bed & 1 Queen Bed - Package)

    5/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 3
    More detailsDeluxe Triple Room (1 Single Bed & 1 Queen Bed - Package)
  • Standard Twin Room (2 Single Beds)

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsStandard Twin Room (2 Single Beds)
  • Deluxe Double Room (Package)

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsDeluxe Double Room (Package)
  • Standard Double Room (Package)

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsStandard Double Room (Package)
  • Standard Twin Room (2 Single Beds - Package)

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsStandard Twin Room (2 Single Beds - Package)
  • Room, Connecting Rooms (1 Queen Bed & 2 Single Beds - Package)

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsRoom, Connecting Rooms (1 Queen Bed & 2 Single Beds - Package)
  • Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

    Room amenities

    • 13 sq m
    • Sleeps 3
    More detailsDeluxe Triple Room (1 Single Bed & 1 Queen Bed)
  • Standard Double Room

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsStandard Double Room

About this area

Singapore

Located in Singapore, Robertson Quay Hotel is in the city centre and on a river. Gardens by the Bay and National Museum of Singapore are cultural highlights, and some of the area's activities can be experienced at Marina Bay Cruise Centre Singapore and Boat Quay. Travelling with kids? Don't miss Singapore Flyer and Singapore Botanic Gardens. Our guests appreciate the hotel's convenience for public transport: Fort Canning MRT station is 6 minutes by foot and Clarke Quay Station is 12 minutes.
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Popular Location

What's nearby

  • Fort Canning Park - 5 min walk
  • Orchard Road - 13 min walk
  • Raffles Place - 19 min walk
  • Merlion - 9 min drive
  • Lucky Plaza - 10 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 24 min drive
  • AirportSingapore (SIN-Changi) - 27 min drive

Restaurants

  • Where to eat
  • The Sailors Restaurant โ€“ Serves dinner.
  • Home Beach Bar โ€“ Al fresco dining restaurant. Serves dinner.

About this property

Robertson Quay Hotel

Family-friendly Singapore hotel in Singapore River, walk to Robertson Quay
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, dry cleaning and laundry facilities. All 148 rooms offer conveniences such as electric kettles and free tea bags/instant coffee, along with free WiFi, free wired Internet and satellite TV. Other amenities available to guests include room service (during limited hours), hairdryers and safes.
Robertson Quay Hotel offers 148 forms of accommodation with a safe and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows regional sanitisation guidelines of SG Clean (Singapore)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Robertson Quay Hotel Singapore
Robertson Quay Hotel
Robertson Quay Singapore
Robertson Quay
Hotel Robertson Quay
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Robertson Quay Hotel and receive a full refund?
Yes, Robertson Quay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Robertson Quay Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Robertson Quay Hotel have a pool?
Yes, this property has an outdoor pool.
Is Robertson Quay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Robertson Quay Hotel?
Self-parking is free at this property.
What time is check-in at Robertson Quay Hotel?
Check-in begins at 2 PM.
What time is check-out at Robertson Quay Hotel?
Checkout is at noon.
Does Robertson Quay Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Robertson Quay Hotel located?
This family-friendly Singapore hotel is located on the riverfront, within a 10-minute walk of Robertson Quay, Fort Canning Park and Clarke Quay Mall. Orchard Road and Clarke Quay Central are also within 15 minutes. Fort Canning MRT station is 6 minutes by foot and Clarke Quay Station is 12 minutes.
3.3
1,484 reviews
5 - Excellent
160
4 - Good
586
3 - Okay
449
2 - Poor
184
1 - Terrible
105

3.6/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in into hotel, all staff were very complacent with proceedings and even explaining of anything. Had to call in maintenance guy as our aircon was leaking. But when he came, he told us to keep the aircon on and it would dry up and left. TV had no signal. Called lobby again after multiple tries they said they would send in someone to check but no one came in at all. We took a room with breakfast for all the days. But out of the 3 days we were only served one day and the rest of the days we had to ask for it. Breakfast was given in a transparent plastic with 2 pieces of white bread one sunny side up and hotdog. Even then, sometimes they come with ONLY 2 pieces of bread and sachets of instant tea and sugar. No egg or even the hotdog. Honestly, breakfast was really pathetic. Lastly, room was not exactly the same as shown in the pics. We even had cockroach running around and had to manage it as well through our nights there. No housekeeping was provided. When asked for housekeeping staff there said it wasnโ€™t available. When we saw the housekeeper she told us that only during check out will clean. The whole time we have to keep asking for clean towels from lobby every single day and they always mention they run out of it. Iโ€™m so done with this hotel.
Stayed 2 nights in Sep 2020

2/5 Poor

Travelled with partner
The hotel could have been more elborative in the breakfast portion. Overall cleanliness was acceptable. Location was OK, but the price paid was over rated for a 3-star hotel. I did not finish the two nights stay.
Stayed 2 nights in Sep 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
No proper toiletries,breakfast was Terrible,beddings full of stains but rooms are ok not providing drinking water
Stayed 3 nights in Sep 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Rooms and staff are ok but breakfast and beddings are not clean,the beddings that I have was lots of stains Also their breakfast fast was not worth to the amount you have paid for the room no drinking water,no soap,have to provide your own toiletries..
Stayed 3 nights in Sep 2020

3/5 Okay

Travelled with family
There was a lack of amenities around the property. Difficult to get food especially when the restaurant in the hotel is closed. Even if breakfast which is supposedly complimentary and cannot be served in the restaurant due to COVID 19, alternative arrangements could have been made as in the case of other hotels which I have stayed recently. Overall, the stay meets expectation in consideration of the price point
Stayed 1 night in Sep 2020
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