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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Guest reviews

4.3/5 Excellent
903 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationNational University of Singapore7 min drive
Popular LocationSingapore Botanic Gardens8 min drive
Popular LocationNational Orchid Garden12 min drive
AirportSingapore (SIN-Changi)29 min drive

Choose dates to view prices

  • Superior Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Double or Twin Room
  • Deluxe Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Double or Twin Room
  • Premier Room

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room
  • Crystal Club Room

    4/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    More detailsCrystal Club Room
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite
  • Connecting Room

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 4
    More detailsConnecting Room
  • Superior Double or Twin Room (Healthcare Heroes Programme)

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsSuperior Double or Twin Room (Healthcare Heroes Programme)

About this area

Singapore

Located in Singapore, Park Hotel Alexandra is near a metro station. The area's natural beauty can be seen at Singapore Botanic Gardens and Mount Faber Park, while National Orchid Garden and S.E.A. Aquarium are popular area attractions. Travelling with kids? Don't miss Universal Studios Singapore™ and Adventure Cove Waterpark.

Visit our Singapore travel guide
Map
Popular Location

What's nearby

  • National University of Singapore - 7 min drive
  • Singapore Botanic Gardens - 8 min drive
  • Singapore General Hospital - 11 min drive
  • National Orchid Garden - 12 min drive
  • Lucky Plaza - 14 min drive

Getting around

  • Queenstown Station - 12 min walk
  • JB Sentral - 23 min drive
  • Singapore (SIN-Changi) - 29 min drive

Restaurants

  • Where to eat
  • The Carvery – Al fresco dining restaurant offering international cuisine.
  • Aqua Luna – Poolside bar.
  • The Coffee Belt – Café offering international cuisine.

About this property

Park Hotel Alexandra

4.5-star, family-friendly hotel near Mount Faber Park
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar and a coffee shop/café are on-site. All 462 rooms offer free WiFi and free wired Internet, plus 24-hour room service and flat-screen TVs with cable channels. Other amenities available to guests include minibars, rainfall showerheads and coffee/tea makers.
Park Hotel Alexandra offers 462 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of SG Clean (Singapore)
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 25-40 for adults and SGD 12.5-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between midnight and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To benefit from the special Healthcare Heroes program rate, healthcare professionals must present proof of employment and photo identification at check-in. The property reserves the right to amend the rate charged if valid proof is not provided. Please contact the property directly to confirm acceptable proof of entitlement.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 80 per night.

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between SGD 25 and SGD 40 for adults, and SGD 12.5 and SGD 20 for children (approximately)
  • Rollaway bed fee: SGD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Park Hotel Alexandra and receive a full refund?
Yes, Park Hotel Alexandra offers free cancellation on select room rates, because flexibility matters! Please refer to Park Hotel Alexandra cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from midnight to anytime.
What time is check-out at Park Hotel Alexandra?
Checkout is at noon.
Where is this hotel located?
This family-friendly Singapore hotel is within 3 mi (5 km) of Mount Faber Park, Orchard Road and Singapore Botanic Gardens. National Orchid Garden and National University of Singapore are also within 3 miles (5 km). Queenstown Station is 12 minutes by foot and Redhill Station is 21 minutes.

Guest reviews

Overall score and ratings for Park Hotel Alexandra

4.3
Excellent
5 - Excellent
402
4 - Good
400
3 - Okay
72
2 - Mediocre
15
1 - Poor
14
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
A gorgeous hotel in a historical neighbourhood.

The hotel is located in a historical neighbourhood with bustling markets and shopping centres. There are many local guided tours around the hotel and guests should visit them. The hotel is new and the amenities are gorgeous - service is commendable but soundproofing is nonexistent. You will probably need ear plugs at night.

Stayed 2 nights in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed was infected with bedbugs. I woke up to more than 10 bug bites on my body and my girlfriend has 5 bug bites on her. How can a hotel like yours not take care of the basic hygiene of the room such as the bed. How can a hotel bed be infected with bedbugs. A staff followed up with a call saying he will follow up with an email, but there’s nothing after the call. Very disappointing.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay

Check in was smooth. Staff were friendly despite the COVID-19 situation now. Prevention measures well taken. Room was a little small, but every necessities provided. View was amazing. The pool was at its best size and night view was even better. Bed was a little hard. Services was prompt. Food choices was good around the location. Didn't try the food in the hotel. Overall good stay.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020
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