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Reviews of Ambassador Transit Lounge Singapore T2

2.5 out of 5
Ambassador Transit Lounge Singapore T2
Departure Transit Lounge South, Unit # 03-036-123, Level 3, Singapore

Reviews

6.4
Rating 10 - Excellent. 42 out of 228 reviews" "
Rating 8 - Good. 68 out of 228 reviews" "
Rating 6 - Okay. 50 out of 228 reviews" "
Rating 4 - Poor. 27 out of 228 reviews" "
Rating 2 - Terrible. 41 out of 228 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wai Leong, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It beats the hassle of rushing in the early transport booking and missing some items to bring along the way. The food and drinks are basic as it is late in the night, For those who prefer solid night sleep and rest, this option is not for them as you need to rest on a chair which is not OSIM compatible. To each his or her own,
Stayed 1 night in Dec 2023

2/10 Terrible

rudina

Stayed 1 night in Jan 2024

6/10 Okay

Stanley

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Banduka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service is good but the discrepancy in the add which was published in your website is misleading
Stayed 1 night in Sep 2023

2/10 Terrible

Kerry M

Stayed 1 night in Sep 2023

10/10 Excellent

Tracy

Stayed 1 night in Jun 2023

6/10 Okay

Erica

They need a better understanding for customers needs…
Stayed 1 night in Apr 2023

10/10 Excellent

Sho, HCMC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here just for a few hours though, it was a good experience. The nap room was too cold though, I can understand someone prefer cooler temperature. The staff was great. Although I had a bit tricky request at that time, they could resolved it nicer, especially handing over my request internally perfectly.
Stayed 1 night in May 2023

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest
Stayed 1 night in May 2023

4/10 Poor

Michael Alexander, Butler

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were brilliant, however the sleeping area (Nap room) was very noisy these rooms are not complete rooms, partition walls which allows light and noise from other guests. Also it was extremely cold in the Nap Room areas. what sleep I did get which was minimal the bet was comfortable. Food provided really needs to be upgraded. The shower facilities was great. Will pay the extra in future to stay at a proper hotel within Changi Airport.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
the walls do not go to the ceiling, so you can hear the person in the next room, so you have to be very quiet.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Sonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, clean room and bathroom. best place or nap sleep.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We cancelled trip so did not stay there. It is not at all convenient as it has only six hour nap time and does not woprk at all for long waits at airport.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access after a long journey. Pleasant and helpful staff at reception and also pleasant chamber maids.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good short stay
The room is actually at the Transit hotel across the hallway. Room is about 8x10 feet and shower/toilet is shared as stated. Not a luxury place but very clean and comfortable. I had some good shuteye overnight and refreshed for the very early morning flight.
Stayed 1 night in Dec 2019

6/10 Okay

Grant A

Liked: Cleanliness, property conditions & facilities, room comfort
To expensive
Not impressed with the 6hr block of booking. Stayed 2 extra hours and was charged an extra 50 dollars. Next time I will sleep on airport floor. Changi airport is overpriced at every turn. I'm a frequent traveler and not impressed with the transit accommodation at Changi
Stayed 1 night in Dec 2019

8/10 Good

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For stays of 5+ hours
Clean and convenient if you have an overnight layover. Better than sleeping on a bench in the terminal.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
The most worst nightmare!!! I wont Never use your website!!!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should you just need a place to rest with shower and to catch your flight for within the next morning. Ambassador Transit lounge Singapore is the best place for your consideration. But please make sure that your flight is @ T2. Should your flight is like Airasia, you better choose anther lounge @ T4 is better.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

siew hong

Stayed 1 night in Oct 2019

8/10 Good

Lini, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a relaxing halt, because of privacy, excellent facilities and friendly staff, thank you very much!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had some more amenities but for a transit hotel seems good enough.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Chundak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Stuart

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I found it difficult to locate the lounge, when I did the receptionist was less then helpful. I was 15 mins early, so was told to leave and come back in 15 mins. I decided to wait it out in reception and was then told I could check in early for more money. I chose just to wait. The room was good (with exception to noisy bed) and the shower facilities were excellent.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge commission to Expedia on this booking.
I paid $88 via hotels.com but my receipt from Expedia read $70.04. I realise there's commission in this sale, but that's a whacking great amount - approx 20%. I think booking directly with the accommodation place may be the better deal for me. The organisation when checking in was somewhat chaotic, and accommodation is for 6 HOURS, but if you calculate times, at least the room and its bed were comfortable. The shared shower/toilet was immaculately clean and we were able to use it outside the six hours. I'll give a positive shout-out to the young woman who did night duty. She was polite and helpful.
Stayed 1 night in Sep 2019

8/10 Good

Liz, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean facilities and great staff. I’ll stay here again.
Stayed 1 night in Sep 2019

2/10 Terrible

anna catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are not as described ... they are not proper walls just a half wall so you can look over and hear everything
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Angelo, Perth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, staff very helpful and it’s comfortable for a rest in between flights
Stayed 1 night in Aug 2019

2/10 Terrible

Alwi

Disliked: Staff & service, property conditions & facilities, room comfort
It’s was suppose to b a room Not on a sofa.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite. Staff are very accommodating.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

My experience is too much bad I hv my business class ticket with lounge but I took a booking only for sleep I need room and bed but I don’t get nothing only chair or
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The advertising title was napsuite with shower which made me believe the shower would be adjacent to the room, however, it was far away down the hallway. Lots of rooms unfortunately meant a lot of door banging, and the cleaning lady in the room next to mine produced quite some noise. So I got only very little sleep...
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice to sleep and i will get again for my accompdation for the next year vacation.
Stayed 1 night in Aug 2019

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Thilak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great sleep for 5 hours as needed. Would go back again to this hotel.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good and the staff are great but i certainly did not receive what i expected. Wotif appeared to offer me a sofa bed within a small room (i booked 3 of those for 3 guests) but when i arrived i was advised by the friendly reception that all i had booked was access to the lounge and could sit in the upright sofas. We really needed to sleep as we were on route to a soccer competition. Luckily the friendly staff managed to move some bookings around and we still received 1 small room (2 single beds) and i tried to get some sleep on the floor. I find the wotif description of the property quite misleading and urge you to review how this property is displayed on your website. I do occasionally travel overseas and on those occasions tend to use wotif to make bookings for accommodation Hoping for your understanding on this and perhaps a refund or credit of sorts thanks Mickey
Stayed 1 night in Jul 2019

4/10 Poor

Rabi

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2019