Hotel di Pusat Simsbury

"Quaint Inn in a scienic location."

"The man at the front desk at departure was rude and arrogant. He had ear buds in his ears and couldn’t be bothered with anything. Ruined an otherwise very nice stay."

"Robert from the kitchen was very attentive five and always ensuring guests were okay. He constantly replenished items and was always willing to assist"

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"The staff was extremely polite and professional. The room was very clean, as well as the property."

"Tamika checked us in and was so kind to us. Very helpful and great customer service. Breakfast was disappointing. Coffee was good. The problem I had was with the smell in the room. If you are going to allow pets, you need to find a way to not allow the rooms to smell like pet urine, which is what we smelled in the main living area. If I did not have to leave immediately for a wedding, I would have asked for another room. This was the second time at this location where we could smell pet urine in...

"Le déjeuner était parfait. La chambre très propre. Le spa aussi était parfait."

"Well maintained and clean room was bigger than expected as well"

"Breakfast was horrible… Hotel had a smell to it…"

"Clean room"

"Damp and musty on first floor with large cracked hole in floor of shower. Great shuttle service."

"Clean room, interaction with front desk at check in(Randy), front desk person who made my Caramel Macchiato after the bistro closed, housekeeping staff who gave us extra towels- all top notch staff. No pool, mattress has reached its prime, pillows are lousy, online pictures are way better than the reality, and they charge for parking $10.64/day. I expected better under the Marriott banner."

"I stayed with my family for our reunion from September 4th to 7th, booking two rooms. The rooms had a smoky odor. The bathtub was rusted wia black stained down the bath mat. There was a black ring around the toilet bowl. There was no staff that serviced the rooms the whole stay. We waited 1.5 hours for towels, I was informed that there were no more availableand they were being washed. The water dispenser in the lobby was filled with black grains. Overall, the experience was terrible and costly....

"The room was spacious and clean. Nice kitchen and workspace. Bathroom was very nice. The big drawback was the breakfast, or lack thereof. When I went to the dining room at 8, there was no food in the buffet. I waited about ten minutes and the staff supplied the free breakfast. The sausage sandwich was cold and there was some egg muffin like dish that was simply put… awful. So I had to settle for a lukewarm cup of coffee and then I headed to McD’s."

"The airport shuttle was very convenient, but the room was quite dated with little upkeep or updates done. Had a musty smell to the whole property. My compliments to the photographer on the website photos because it paints a different picture."

"The people were nice but the place needs to change housekeeping. Our room was only done once in four days, despite hanging the card to have the room made up on the door. We had to chase down housekeeping multiple times. Often they would be sitting in other rooms on their phones when we found them. Also, the carpet is filthy in the rooms and every time we showered they water would turn black (we were barefoot in the room the first two days, but not after that). The location is excellent and the...