Silver Waterfall

Excellent staff. Great location. Very clean. Nice breakfast.

I will rate the hotel highly on staff services and location. The staffs are very friendly and always come with a smile. They will take extra mile to make your stay in Hanoi a pleasant one. As we have a early departure flight at 930 am, we need to leave the hotel by 6am, the hotel staff actually prepare 2 takeaway breakfast set for me and my wife as the official breakfast start at 630 am. The location is outstanding as it is walking distance to the old quarter and the lake. Many interesting shops along the road and alley. There are some good restaurants near the hotels too. Like MIA and Gao restaurant which my wife and I enjoyed our dinner. The down side of this hotel is the room looked a bit dated. The closet door is not sliding smoothly and bath room tap is not working fine in my room. The white towels are clean but look a bit old.

I had a really great stay at Signature du Lac. The staff were amazing, the property was lovely, and the food was excellent. I had dinner served at the rooftop bar, which was a nice touch. Breakfast was incredible, and the afternoon tea is definitely worth trying too. I also got a complimentary room upgrade, which was a lovely surprise. The room was wonderful! I’d recommend booking a room with a window, as some rooms don’t have one (this is clearly mentioned when booking). My only complaint would be the 4% surcharge for credit card payments. I noticed this at other hotels in Hanoi too, but I think it’s unnecessary and something they should reconsider. Other than that, I really can’t fault the place. They seem to get everything right, and I’d happily stay here again!