4/10 Poor
Katerina
2 Apr 2020
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
One week stay
The whole Sihanoukville area is a disaster at the moment so I would suggest anyone to stay away for quite some time before the construction is mostly over. God knows how long that will take though.
As for the property itself... There was no contact number or email to find anywhere to let the property know what time we were coming. So when we arrived, there was nobody around, we had to wait for over an hour and then finally the owner came out of his room where ha was probably taking a nap! He gave us free beers for the wait but that was just a small compensation, really.
The room itself was ok, the owner offered to clean it and change the sheets and towels twice within the week we stayed there. The shower was not very good and felt like it was gradually losing pressure so by day 4 of 5 it took forever to clean ourselves.
Due to the construction surrounding the hotel, we frequently lost power. The property had a generator but the owner was not around every time it went out to actually start the generator.
As for other services, our booking came with breakfast, there were 5 options to choose from, some eggs, pancakes, muesli...etc. That was probably a highlight of the whole stay, the portions were rather small but tasted good although after a few days it got a little repetitive.
All in all, I understand the the owner himself is not in a good position right now but there were still some things that could be improved even at a time like this.
Katerina
Stayed 7 nights in Feb 2020
