Servis Apartment di Sierra Oeste de Madrid

"We arrived at the Smart Rental Gran Via hotel near Plaza Callao, check in process was really straightforward, information was received about the restaurant and the disabled lift that needed to be operated by someone in reception. On the third day of our stay the main one of the lifts broke down leaving the building only with one working lift, unfortunately this left us stranded on the floor we were staying as the only working lift was always full an we were unable to get in with the wheelchair,...

"Very good stay"

"We chose this place since it was right around the corner from our daughter’s apartment. Bob is located in a great spot, very central, large apartment with all the amenities for a family, clean and walkable. Laundry was a nice touch. Cons: we arrived late and tired with 4 suitcases, no phone service and it took us 30 mins to get into our room. The keyless entry was broken and there were NO instructions on what to do. We were lucky to find someone else in the same boat with cell service who was...

"The property is centrally located, very near to parking (Parking Almagro is approximately 200 meters away) and the metro station. The front desk was particularly helpful in assisting us in getting the air conditioning in our room to function properly (in the first Spain heatwave of 2026, this was very much appreciated). The rooms are functional in layout. Drapes are blackout, but if on the side of the building that overlooks Calle Almagro, there's both some street noise until the...

"Amazing customer service and location close to everything."

"So central, spacious and easy. Hope to stay here again."

"Great location to explore Madrid. Clean, good sized air conditioned room. A bit old looking but charming nonetheless. Great friendly reception staff and easy check in. Metro right outside . Loads of shops and restaurants nearby."

"Front desk staff was very helpful and friendly, especially the young man from Ukraine. Good location close to metro stations and lots of restaurants and shops nearby."

"Amazing"