Outdoor pool, pool umbrellas, pool loungers
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Reviews of Rose Royal Suite

3 out of 5
Rose Royal Suite
No. 253, Group 2, Steung Tmey Village, Svay Dangkum Commune, Siem Reap

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 201 reviews" "
Rating 8 - Good. 54 out of 201 reviews" "
Rating 6 - Okay. 19 out of 201 reviews" "
Rating 4 - Poor. 4 out of 201 reviews" "
Rating 2 - Terrible. 1 out of 201 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and cozy hotel with good location. There is a big pool surrounded by tropical plants. It was great to relax in the pool after hard climbing in Angkor. Staff is extremely welcoming. Siem Reap is very safe and I wish to come back soon.
Stayed 2 nights in May 2020
Response from Ms.Tan Smile (Operation Manager) on 20 Jun 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Ms.Tan Smile (operation manager) on 17 Mar 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet people and a great place to stay, Every staff was responsive and I really enjoy talking to them. A very nice poolside and great cocktail. huge room with all the needed amenities. Everything about this place is just great! Thank you!
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 14 Mar 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Jan, Frankfurt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place just likes how everyone else feels. great room, comfortable bed with a very nice view in the morning to catch some cool fresh air. Best food. No second thought, will be back again next time!
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 14 Mar 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

6/10 Okay

Scott, SR

Travelled with partner
The bed was firm but okay and the TV was not working the door at exiting to the pool not in good condition and the floor underneath it was damaged.... Staff was okay. However we did not appreciate the maid knocking on our door room cleaning when we were asleep 9:30 in the morning.. Price we booked it for was about $26 including taxes that was an okay value however we wanted to expand the one night and they prices as $40 absolutely not worth it
Stayed 2 nights in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 8 Mar 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

ShutaHanzawa, Japan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Great, Great, We love the staff, we love the pool, we love everything. Absolutely best place to staff during our trip across south~east asia. Good food and massage service. So cool for our staff, highly recommend this hotel
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 28 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from tan smile on 27 Feb 2020
Thank you for your feedback. we hope to welcome you again soon. sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offer free pick up just we inform some information in advance to hotel, hotel also have service tour to temple and cheap price than agency tour. We did already only 15usd, the room was so nice and the bed will decorate with your name on it...pool is warm, location is okay too... Just a walk from the night market, restaurant are near too. I enjoyed my stay and I will definitely recommend this hotel ,:)
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 26 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Cristine, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff surprised us with their attentiveness, smiles and willingness to help out whenever we had questions. Really good place to stay with family for holiday.
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (operation manager) on 26 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Cristina, Nuremberg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all about making every guest happy to stay there. Absolute welcoming and accommodating from checking in until checking out and even sent us a sweet email after we leave. And showed how much they are happy to have us staying in their hotel. We had 2 good days at Rose Royal Suite. as expected, the hotel treated us so well, and the front desk provide lot of tour information. we had breakfast outside. only had lunch here, but that was good and well made with fresh meat and fresh veggie. The head, shoulder, back massage I got was very good price. All in all a great stay
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (operation manager) on 26 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

SEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and staff very cheerful and polite and really fantastic after visit temple. Very nice rooms, comfortable bed. Absolute recommend if you are looking for staying in some reap.
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 21 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Nigella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel location is just perfect
the staff was young and very friendly. the welcoming was great as we could book our tour immediately. the swimming pool is good and quiet.
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 20 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and big swimming pool, staff very helpful. Nice room :)
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 19 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

8/10 Good

rod

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 18 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Disappointed
First impressions are important, and the first ones I got were terrible. First, my check in was “expedited” due to the ongoing virus outbreak, leaving the front desk to miss out even giving me the wifi password. Second, one of the 2 beds had a lot of dead bugs in it. Fortunately, traveling solo meant I never needed to walk to that side of the room. Third, the shower head was spewing water from the top of the shower rather than though the head that it was supposed to. Finally, breakfast the next day took near 30 mins to get to me, despite there being no one else around. Yes, the room was comfortable enough, but for its price and status as a 4 star hotel, I expected much much more.
Stayed 4 nights in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 18 Feb 2020
We are really deeply apology again for this inconvenience problem in our hotel. We still can't reach your expectation. Please accept our apology again and we hope that you would give us the another chance to welcome you again at rose royal suite. sincerely,

10/10 Excellent

RENEPEREZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location right outside the hotel, across the road is Asia Supermakert and many great cheap cafes to eat. I was out for sunrise tour at 4am and serveral cafes were already open. Great room big room and super clean everyday, fresh towel,fluffy clean pillows, no problemwith mosquitoes because we used the ceiling fan in the room. Quite room can't hear the neighbours.
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 18 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable room, very clean and well maintained. The swimming pool is wonderful. The staff was very friendly. The breakfast was also very good. quiet location which was also good.
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 17 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Chaly, United states America

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They made sure our stay was the best! We spent our 5year anniversary there and they made it one of the best experience for us.
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 16 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. Best regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The hotel is awesome. It met my expectation: the room was huge, fully equipped accessory and bathroom was so really clean. Breakfast was excellent, as well as all the other services (swimming pool, pool bar, and spa). Airport transfer is free of charge. They also provide a private tour by Tuk-tuk or car to Angkor or any popular destinations in Siem Reap. Also, advance booking of bus tickets. Never forget, Staff was professional and helpful. we had only one night here, would like to stay here more next time. See you soon! We liked everything this hotel provided us. Nothing to complain. I just want to see they keep this up. So next time I come here again I will be enjoyed as I did recently. And for other guests' experiences as well.
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 13 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Rodrigo, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is most conveniently located in the area where it was really quiet and the privacy I need. The staff so welcoming and responsive every time with the sweetest smiles making me feel like home. The room as so comfy with a very large bed.
Stayed 1 night in Feb 2020
Response from Ms.Tan smile (Operation Manager) on 13 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a free upgrade on our room which was great. The pool is awesome, best part of the hotel. It’s actually deep so you can have a proper swim. Location is great, very close to the night market and Pub Street. Staff were very nice and friendly and helped arrange our tours with the tuk tuk driver for Angkor Wat
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (operation manager) on 11 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was very nice and Perfect stay, Great location and so friendly service. Free pickup service from airport was a nice bonus.
Stayed 1 night in Feb 2020
Response from Ms.Tan smile (Operation manager) on 10 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

BeatriceLillie, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious room with comfy bed - Big pool with almost no people during the day - Close to restaurants, shops, etc. They helped me organize my trips to Angkor with a very nice tuktuk driver - I would definitely come back again
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (operation manager) on 9 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Liny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was recommended this hotel by other guest review. the location is great, the nice room and friendly staff. This is not the big hotel so it is very quiet for sleep and big swimming pool. I just walk less than 10min to put street, old market and night market. If you walk from hotel to rights side only 5min to night market but a bit dark (safe). If you scare you can walk to left side. I will back to this hotel again for my next trip siem reap
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 7 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of this hotel is down an alley however when walking either during the day or evening felt quite safe. The staff were very welcoming and friendly and spoke English well. This hotel is a casual laid back setting. We enjoyed The opportunity to meet other guests. Complementary breakfast was quite adequate.
Stayed 4 nights in Feb 2020
Response from Ms.Tan Smile (operation manager) on 7 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great room is big and clean staff so friendly and helpful Hotel very close to the market
Stayed 1 night in Feb 2020
Response from Ms.Tan Smile (Operation Manager) on 4 Feb 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
The staff go above and beyond in being helpful. They help with everything! The tours from the hotel seemed to be a much better price than tour groups, which often is not the case. I love the location the most as very close to everything i need especially the supermarket and night market.
Stayed 1 night in Jan 2020
Response from Ms.Tan Smile (Operation Manager) on 28 Jan 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

6/10 Okay

Verified traveller

Liked: Staff & service
Decent but certainly far from Superb
This hotel is okay. Staff is nice but it's not very nicely done, in need of renovations, has tons of mosquitos, on a dirt road. Could be better. Definitely doesn't align with the current ratings which I'd say are misleading.
Stayed 3 nights in Jan 2020
Response from Ms.Tan Smile (operation manager) on 28 Jan 2020
We are really deeply apology again for this inconvenience. The road come to hotel out of control for our service renovation and we wish our government quickly to do it too, one more things for mosquitos not only in our hotel every place in Cambodia also has but we often inform to guest when arrival hotel if you need incense mosquito we will free for all of you or you just let me know we will take it to your room. We are very sorry to hear that we still can't reach your expectation. Please accept our apology again and we hope that you would give us the another chance to welcome you again at rose royal suite. sincerely,

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here. The location was perfect. Five minute walk to all the action - close to pub street and night life, but far enough away that it was quiet. All the front desk staff were so sweet and helpful (wish I had been thoughtful enough to ask for their names so I could praise them individually), and we ended up using the tuktuk driver that the hotel arranged to pick us up from the airport the whole time we were in town - not sure if he’s affiliated with the hotel but it seemed that way, and he was great too. His name is Sothea. The room was clean, the pool is beautiful. Would stay here again if in Siem Reap.
Stayed 4 nights in Jan 2020
Response from Ms.Tan Smile (Operation Manager) on 27 Jan 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Anuja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel!
very good service housekeeping did a great job very good location and big swimming pool
Stayed 1 night in Jan 2020
Response from Ms.Tan Smile (Operation Manager) on 23 Jan 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Ms.Tan smile (operation manager) on 18 Jan 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

8/10 Good

Ted, Cagayan DeOro Philippines

Travelled with partner
Liked: Cleanliness, staff & service
Very large room for the price. Very quiet and walking distance to to night market and pub strert. Only 10 minutes
Stayed 5 nights in Jan 2020
Response from Ms.Tan Smile (operation manager) on 18 Jan 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Ms.Tan Smile (Operation Manager) on 5 Jan 2020
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

8/10 Good

Iain, Guangzhou, China

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smaller facility and less rooms allowed for fast services and pleasantly peaceful
Stayed 7 nights in Dec 2019
Response from Ms.Tan Smile (operation manager) on 31 Dec 2019
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Would not stay here again - beware of mosquitos!!
The pictures make this hotel look amazing but in reality this was not the case. We were unable to sleep due to mosquitos biting us throughout the night, even with the incense the hotel provided. The bathroom had concrete floors, unclean shower and toilet and no tub (farthest from the pictures you see). I will say the service was good and it's in a great location (close to Pub Street and Night Market) but we wouldn't stay here again.
Stayed 2 nights in Dec 2019
Response from tan smile (Mrs.) on 5 Jan 2020
Thank you so much for your feedback. The front desk is available for 24h service and our team is happy to solve your issue if you inform us immediately. It would be more clear if you could check your booking voucher if there is tub in room or not. The mosquito is everywhere in Cambodia but we did try to protect our value guest by providing incense, spray and mosquito net. So, please always feel free to ask our team to solve the problem for you not sleeping for mosquito to bite overnight. Thank you for loving our team especially the location. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff but night staff had lot of language problem to communicate
Stayed 4 nights in Dec 2019
Response from Ms.Tan Smile (operation manager) on 27 Dec 2019
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

6/10 Okay

Jerome

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice pool
Good location. Nice pool. Good size room poor breakfast. Limited from desk assistance
Stayed 4 nights in Dec 2019
Response from Ms.Tan Smile (Operation Manager) on 26 Dec 2019
Thank you so much. we are very happy to hear that you love our hotel. For breakfast we also sorry to you because we have any set breakfast menu for you choosing. All our team hope to welcome you again in the near future. best regards

6/10 Okay

Allen, Perth.

Travelled with partner
Liked: Staff & service, amenities
Good location. Very nice staff. Nice pool area. Property could be cleaner, looks a bit tired and grubby.
Stayed 11 nights in Dec 2019
Response from Ms.Tan Smile (operation manager) on 16 Dec 2019
Thank you so much for stayed in rose royal suite, I heard you said our property look a bit tired and grubby if we have a chance to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Large room and staff helped us in every need also great hospitality of the Staff.
Stayed 2 nights in Dec 2019
Response from Ms.Tan Smile (Operation Manager) on 6 Dec 2019
Thank you so much. we are very happy to hear that you love our hotel. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super kind and make you feel really welcome. They wrote my name with petals on the bed!! And are always available to help.
Stayed 3 nights in Nov 2019
Response from Ms.Tan SMile (Operation Manager) on 24 Nov 2019
Thank you so much highly recommend our hotel. we are very happy to hear that you love everything. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
the staff was polite and room are tidy. The location is in a small street and a bit dark if you back late. around 5 to 10 mins walk to pub street
Stayed 3 nights in Nov 2019
Response from Ms.Tan Smile (operation manager) on 23 Nov 2019
Thank you so much highly recommend our hotel. we are very happy to hear that you love everything. All our team hope to welcome you again in the near future. best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is tucked away on a side street that looks like an alley off the main drag. Very close to supermarkets and restaurants. It is not grand but looks serene. The staff are friendly and accommodating. Breakfast is either American or Khmer style. Pool is cleaned every morning and looks calming. Room is clean and spacious. Shower is separate from toilet. The bed is on the harder side. There is a safe in the room. And bottled water is provided.
Stayed 3 nights in Nov 2019
Response from Ms.Tan Smile (Operation Manager) on 11 Nov 2019
Greeting from Rose Royal Suite, All our teams wish you all best good luck and hope to welcome you again soon. Thank you again for choosing rose royal suite. regards,

10/10 Excellent

Ellie, Chile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff, big pool, location, room and top service 10/10
Stayed 1 night in Oct 2019
Response from tan on 1 Nov 2019
Dear Ellie, All our teams wish you all best luck and hope to welcome you again soon. Thank you again for choosing rose royal suite. regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is nothing to complain from check in to checkout
Stayed 1 night in Oct 2019
Response from tan on 1 Nov 2019
Thank you so much for loving everything. we wish you all the best and good luck. best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Just OK ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
Stayed 2 nights in Oct 2019
Response from tan on 1 Nov 2019
Thank you so much for your feedback. best regards,

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price and we were upgraded to a suite. Minutes walk to downtown night market. Staff were friendly.
Stayed 3 nights in Oct 2019
Response from Ms.Tan Smile (Operation Manager) on 26 Oct 2019
Thank you so much highly recommend our hotel. we are very happy to hear that you love everything. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great rooms. Would stay here again, everyone was lovely.
Stayed 3 nights in Oct 2019
Response from Ms.Tan Smile (Operation Manager) on 26 Oct 2019
Thank you so much highly recommend our hotel. we are very happy to hear that you love everything. All our team hope to welcome you again in the near future. best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
I made the right decision to select rose royal as the location is very close to many shoppes and quiet to relax with big swimming poo.
Stayed 1 night in Oct 2019
Response from Ms.Tan Smile (Operation Manager) on 26 Oct 2019
Thank you so much highly recommend our hotel. we are very happy to hear that you love everything. All our team hope to welcome you again in the near future. best regards

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our time here. The staff were lovely and so very helpful, the pool was great and we ha dot all to ourselves on the 4 times we were in it. The water pressure in the shower wasn’t great and the bed harder than we are used to but otherwise it was very enjoyable and a great location.
Stayed 3 nights in Oct 2019
Response from Ms.Tan Smile (Operation Manager) on 26 Oct 2019
Many greetings from Rose Royal Boutique Hotel. Thank you so much for sharing your value feedback. Our teams will try to work more harder and improve to make it better and hope to have another chance to welcome you back. best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very helpful . she helps to answer all my questions . the room is big , clean and comfortable . the spa and massage is also good .
Stayed 1 night in Oct 2019
Response from Smile on 23 Oct 2019
Thanks you for your value time to give us an excellent review feedback.