Breakfast, lunch, dinner served; international cuisine, pool views
Check availability

Reviews of Maison Polanka

5 out of 5
Maison Polanka
Upper East River Road, North of Wat Polanka, Siem Reap, Siem Reap

Reviews

10

Exceptional

Rating 10 - Excellent. 23 out of 23 reviews" "
Rating 8 - Good. 0 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

keshav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional property with absolutely beautiful and quiet grounds, a gorgeous swimming pool, and the friendliest and most hospitable staff that you will find. There are relatively few guests unlike the big chain properties, so you will get individualized attention. They arranged some events like the Apsara dance show and Jeep tour of mountain and waterfall area. These were great. Much nicer to stay here than big chain properties.
Response from Maison polanka on 11 Aug 2023
Thank you for your feedback! We're glad you enjoyed our beautiful grounds, friendly staff, and unique events like the Apsara dance show and Jeep tour. We look forward to your next stay with us.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really wonderful stay here. A genuine oasis away from the hustle and bustle of Siem Reap, yet still possible to get to walk (or 3 minute tuk-tuk if you don’t fancy the heat!) to local restaurants etc. staff excellent (very friendly, nothing is too much trouble, but also unobtrusive). And the food at the restaurant is first class.
Stayed 3 nights in Mar 2023
Response from Maison polanka on 8 Apr 2023
Dear David,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a wonderful stay and that you found our property to be an oasis away from the hustle and bustle of Siem Reap.It's great to hear that our staff went above and beyond to make your stay enjoyable and that you enjoyed the food at our restaurant.We are a pleasure to have your family here and look forward to welcoming you back in the near future.

10/10 Excellent

Amber, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Such a beautiful experience. Thank you so much
Response from Maison Polanka on 16 Mar 2023
Dear Ross,Thank you so much for taking the time to write such a wonderful review of Maison Polanka! We are delighted to hear that you had an amazing stay and that you enjoyed the beautiful experience we offer. We hope to welcome you back soon!Warm regards from Maison Polanka!

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Absolutely amazing property and staff. A tranquil oasis in Siem Reap where you feel (and sometimes are) like the only people there. They went out of their way to make our kids (10 and 12) feel at home, arranged a child friendly guide and transport for two days of temple tours, and set up an amazing elephant encounter near the Kulen mountains. The house that we stayed in felt luxurious and had every amenity we could want and was perfect for our family of four. They set up a bike with basket, lock and water bottle so I could tour the city on my own. All in all one of the most amazing places I’ve stayed.
Stayed 5 nights in Nov 2022
Response from MP team on 8 Dec 2022
Thank you Duncan! We are so happy that you felt home in the Garden Cottage and hope to welcome your friends!Sopharin, Nathalie and team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Serene atmosphere, superb service! Thoroughly enjoyed my stay
Stayed 3 nights in Jun 2019
Response from Ida on 7 Jun 2019
It was our great pleasure to host you. Hope to welcome you again soon. Best wishes.

10/10 Excellent

Verified traveller

The hotel was amazing, in every details. The Manager Richard disk everything to make sure we had a superb experience.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ben&Georgia, New Jersey, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW!! If you are in Siem Reap, you must stay at Maison Polonka. What a unique experience!! The rooms are amazing including elegantly appointed traditional Cambodian houses. The staff was phenomenal. We were cared for and attended to at every turn. We were greeted with cold towels, cold water and/or hot tea upon each return to the hotel. The rooms included wonderful bath products and an in-room tea set with a wide range of teas and beautiful pottery tea cups. The hotel staff arranged for all our transportation and touring. Each tour and tour guide they booked was unquestionably among the best. The spa and massage services were fantastic. The hotel restaurant had breakfast, lunch, tea and dinner available. We strayed once to a local restaurant and then vowed only to eat at the hotel. The menu (which included local dishes) was extensive and each dish was carefully and expertly prepared. The property, complete with calming swimming pool, and its many palm trees are also exquisitely beautiful and meticulously cared for. In short, this wonderful and welcoming place was so amazing that we truly did not want to leave. Our compromise: we will return!!
Stayed 3 nights in Nov 2018

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
Amazing place! Room was beautifully furnished, well appointed, clean and staff was super accomodating! Felt like a princess.
Stayed 2 nights in Mar 2018
Response from Axis on 13 Apr 2018
Thank you very much for giving us a good review, which is truly appreciated. We hope you all had a great time. We wish to see you soon, and maybe bring some of your other family members and friends. It's our pleasure to welcome you back anytime! Have a nice day! Cheers <3

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Maison Polanka!
Maison Polanka was incredible! Gorgeous rooms, amazing staff, great service! I highly recommend it.
Stayed 1 night in Mar 2018
Response from Axis on 13 Apr 2018
Thank you very much for giving us a good review, which is truly appreciated. We hope you all had a great time. We wish to see you soon, and maybe bring some of your other family members and friends. It's our pleasure to welcome you back anytime! Have a nice day! Cheers <3

10/10 Excellent

Krishnan , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personalise service and staff very friendly
Stayed 3 nights in Feb 2018
Response from Axis on 13 Apr 2018
Thank you very much for giving us a good review, which is truly appreciated. We hope you all had a great time. We wish to see you soon, and maybe bring some of your other family members and friends. It's our pleasure to welcome you back anytime! Have a nice day! Cheers <3

10/10 Excellent

seh, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
Tucked away in the touristy Siem Reip is this elegant oasis. The grounds are an astonishment of tropical plantings perfectly maintained. The service is subtle and impeccable. The food is excellent, better than anything you'll have In the town. Massage there is sublime. Though the level of concentrated tourism of the town is difficult to take Maison Polenka makes the whole experience graceful.

10/10 Excellent

Amanda, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotel stays, globally
I travel a lot for both work and fun, and I've stayed in a lot of 4 and 5 star places. Maison Polanka is up there among my favorite hotels ever. I wish we could have stayed longer. The property is a nice quiet, cool, and relaxing retreat from the hustle and bustle of the city, but it's still conveniently located. The food was excellent, as was the wine list. It's clear the property has some French influences. The property is lovely, the staff are helpful but not intrusive, they do a good job of leaving citronella around the sitting areas to keep the mosquitoes away, and the free bikes are great for touring the city. There are tuk tuk drivers It was a great experience all around. I wish we had had time to try the massages.

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best forever
Stayed 2 nights in Sep 2023
Response from Maison polanka team on 9 Nov 2023
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
cadre. grand calme. personnel tres attentionne. service impeccable
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Nice
Feel like home
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel au calme.
Boutique Hotel au calme ; idéal pour visiter Angkor.
Stayed 4 nights in Aug 2018
Response from Nathalie, owner on 16 Sept 2018
Merci pour votre commentaire!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the very best
Where to start... We've had the good fortune to stay in many of the best hotels around the world and Maison Polanka may possibly be my favourite. It is a true luxury to stay here, not for material reasons, although the whole place is impeccable, but because you feel as though you have been welcomed into a family. The staff are incredible, always smiling, always ready to help. They remember your name, your preferences, your plans for the week, always ready to make your time spent with them as pleasant as possible. Where else greats you on your return with cool mint-scented towels and an interest in your day? Or leaves waterproof coats, maps and bottles of water in the basket of your bicycle without you even having to ask? Everything was taken care of before we even knew we needed it. There are only a few houses (authentic Cambodian raised houses dismantled and reassembled for the hotel) nestled into a meticulously maintained garden full of palms, banana trees and bamboo. Watch out for the frogs on the paths when you come back at night! It's like living in a luxury jungle. The Green Room is wonderful with a huge terrace, you feel like you're floating amongst the trees! Add to this a lovely cool pool and a really top notch restaurant, we stayed for a week and were so incredibly sad to leave! We will 100% be back. Thank you for creating such a wonderful place to stay!
Stayed 8 nights in Aug 2018
Response from Nathalie, owner on 14 Sept 2018
Dear guest, When creating Maison Polanka 6 years ago, I imagine that it would be a haven where to share the best of Cambodian hospitality, cuisine, culture, nature, art, simplicity and soul. It is so rewarding to know that you noticed the small details thought for your comfort and feel the care and love that our team gives to make you feel home - but with service! Thank you for taking the time to review us.

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magique
Extraordinaire! Magique! Impossible d'imaginer aller dajns un autre hôtel de Siem Reap. Ce lieux est plus qu'un hôtel, a découvrir absolument.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix.
Petite structure de 5 chambres au coeur d'un sublime jardin, un véritable havre de paix, superbe piscine, bonne table. Le personnel est très souriant et aux petits soins. Allez-y sans hesitation aucune.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JORGE, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detalles
Muy agradecido pasamos nuestro viaje de aniversario con preciosos detalles por parte de la administración incluyendo un hermosa tarjeta firmada por TODOS los miembros del Hotel , muy recomendable