Exterior
Check availability

Reviews of Candlewood Suites Sidney, an IHG Hotel

2.5 out of 5
Candlewood Suites Sidney, an IHG Hotel
201 6th St Nw, Sidney, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 88 reviews" "
Rating 8 - Good. 20 out of 88 reviews" "
Rating 6 - Okay. 5 out of 88 reviews" "
Rating 4 - Poor. 5 out of 88 reviews" "
Rating 2 - Terrible. 4 out of 88 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was absolutely fantastic. Will be staying here for any future visits
Stayed 2 nights in Mar 2024
Response from Cori Crowe General Manager on 5 Apr 2024
Dear Nicholas,Thank you so much for the kind review of our property. We look forward to seeing you the next time you are in our area.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff nice room able to cook in room
Stayed 1 night in Feb 2024
Response from GM on 1 Apr 2024
Jason,Thank you for the kind review of our property.

6/10 Okay

Robert, Great Falls

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent
Stayed 1 night in Dec 2023
Response from GM on 20 Dec 2023
Dear Robert,I'm sorry to hear your stay wasn't better. Please let us know what we could have done to improve your stay.

10/10 Excellent

Gay

Travelled with family
Liked: Staff & service, room comfort
Stayed 6 nights in Nov 2023
Response from GM on 20 Dec 2023
Dear Gay,Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.Cori CroweGeneral Manager

4/10 Poor

Mike

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The floor in our room was very dirty, carpet and hard floors were not acceptable. Blood on the comforter on the bed, this had not been cleaned and unsanitary. Flies and 2 bees in the room, not sure how or where they got in but they were in there.
Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Stayed 3 nights in Jun 2023
Response from GM on 12 Jul 2023
Richard, thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Our room was not cleaned when we arrived. We got to room there were no towels or toilet paper, the bed looked like someone had laid on it as the covers were pulled up but not made
Stayed 1 night in Jun 2023
Response from GM on 14 Jun 2023
Thank you so much for your feedback on our hotel. We are sorry the stay was not up to your expectations.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Full on apt. Mall and dining next door
Stayed 1 night in May 2023
Response from GM on 22 May 2023
Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May
Stayed there several times. All good.
Stayed 1 night in May 2023
Response from GM on 15 May 2023
Craig,Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

4/10 Poor

Margaret

Travelled with family
Stayed 1 night in Jan 2023
Response from Cori Crowe on 3 Feb 2023
Margaret,I'm sorry your stay was not up to your expectations. If there is anything we can do to make any future stays better, please reach out and let me know. We would love to make it right.

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness
The facility was clean, quiet and pet friendly.
Stayed 3 nights in Oct 2022
Response from Cori on 26 Oct 2022
Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

6/10 Okay

Verified traveller

Business traveller
Late check in as rooms were unavailable, out of bottled water in vend area, issue with checkout charging. Clean though
Stayed 1 night in Oct 2022
Response from Cori on 26 Oct 2022
Thank you for your review. We look forward to seeing you the next time you are in our area. We will take your response and promise to do better for your next stay.

8/10 Good

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills. Basic room. Clean and comfortable.
Stayed 1 night in Aug 2022
Response from Cori on 26 Oct 2022
Thank you for the kind review of our property. We look forward to seeing you on your next stay in Sidney.

6/10 Okay

William

Travelled with family
6 out of 10
Stayed 3 nights in Aug 2022
Response from Cori on 26 Oct 2022
Thank you for your review. We look forward to seeing you the next time you are in our area. We will take your response and promise to do better for your next stay.

10/10 Excellent

Roselie, Bozeman

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The cleaning of the rooms was not the best but it wasn’t the worst. Still would stay there in the future.
Stayed 2 nights in Aug 2022
Response from GM on 12 Aug 2022
Thank you for your review. We look forward to seeing you the next time you are in our area. We will take your response and promise to do better for your next stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom
Bathroom garbage was not taken out when we checked in. There was dirty diapers under the sink in bathroom.
Stayed 1 night in Aug 2022
Response from GM on 12 Aug 2022
I am so sorry your stay was not up to your expectations. We value your feedback and promise to do better on your next stay.

2/10 Terrible

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, amenities
It appeared the room was not cleaned. Bathroom was dirty, sheets appeared dirty. Beds were not comfortable. Dirty dishes in the dishwasher.
Stayed 1 night in May 2022
Response from Crowe on 17 Jun 2022
I'm sorry your stay was not what you expected. Thank you for your feedback. We will use it to make future stays better.

2/10 Terrible

Lakhbir

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was unfriendly
Stayed 3 nights in May 2022
Response from Crowe on 17 Jun 2022
I'm sorry your stay was not what you expected. Thank you for your feedback. We will use it to make future stays better.

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work related stay
Staff was friendly and knowledgeable. There was complementary coffee but the cups were small styrofoam that didn't have any lids that fit. It would've been nice to have lids
Stayed 2 nights in Mar 2022
Response from Crowe on 4 Apr 2022
Thank you for the kind feedback of our property. We are working on getting better cups at this time.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Super friendly staff and very clean rooms! Will stay again.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel with friendly staff. The front desk found me a room that let me park my car right outside my window which was great!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Affordable Hotel
Very clean and service was great. Only condition I had was Hotels.com provided a double Queen when I booked a King room.
Stayed 1 night in Nov 2021

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with a lot of amenities & a great staff. Highly recommend
Stayed 3 nights in Oct 2021

10/10 Excellent

Kelli

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and pleasant to work with. The room was exceptionally clean and fresh. They even installed a boot brush outside the front door to help keep the lobby clean from the oil workers' boots. Knowing there were lots of oil workers staying there, they designated a certain area for them to clean their work clothes separately from the other washers and driers, which kept the area super tidy. Nice and quiet in the hotel, just local workers coming home after work to clean up and socialize a little bit before bed. They were nice neighbors!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from GM on 29 Sept 2021
Thank you for your kind feedback of our property.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from gm on 29 Sept 2021
Thank you for the wonderful feedback on our property.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candlewood suites was a hospitable treat.
Stayed 2 nights in Jul 2021
Response from Crowe on 23 Jul 2021
Thank you for the kind review of our property.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean fairly new facility for a quick overnight on our road trip. No Breakfast but was perfect for what we needed!!! Staff was very welcoming and helpful. Very quiet area in ND, not too many people at the hotel but within walking distance to grocery store and several restaurants.
Stayed 1 night in Jun 2021
Response from Crowe on 23 Jul 2021
Thank you for the kind review of our property.

8/10 Good

Marty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and comfortable. Super affordable
Stayed 1 night in Feb 2021
Response from GM on 1 Mar 2021
Thank you for the kind review of our property. We look forward to seeing you the next time you are in town. Cori Crowe General Manager

10/10 Excellent

Levi J.

Liked: Cleanliness
Good
Good
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The king size suites are wonderful. Rooms clean and sanitizer available as needed.They were short staffed on housekeepers so sometimes I saw garbage sitting outside doors in hallway that were not removed for days (pizza boxes)
Stayed 4 nights in Oct 2020

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Corinne Crowe - General Manager on 3 Nov 2020
Thank you for your kind review of our property. We look forward to seeing you the next time you are in our area.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Our room was great just what we wanted, but there were a few things that could have been improved upon. First off we had a walk-in shower and there was no place to put ur shower accessories (soap, shampoo,etc) . Second, there was no phone book and for someone from out of the area hard to look in yellow pages for area stores and attractions. And lastly there were no Kleenex , most hotels have at least one box available for the guests, paper towels are a little hard on the noses, so had to buy our own. While I realize that all these things cost money, some of the little things are what make a hotel really stand out.
Stayed 3 nights in Oct 2020
Response from Corinne Crowe - General Manager on 3 Nov 2020
Thank you for your review of our property. I'm sorry some items were taken out of the room. Hopefully you will stay with us the next time you are in the area. For cleanliness issues, some items were taken out of the rooms. However, all of these items are available (free of charge) at the front desk.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay, staff very helpful, close shopping,
Stayed 1 night in Sep 2020
Response from Corinne Crowe - General Manager on 26 Sept 2020
Thank you for the kind review of our property. I'm so glad your stay met your expectations. We look forward to seeing you again next time you are in our area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Excellent, clean, comfortable hotel. The workers were so friendly and accommodating! The Rodiron Restaurant nearby was an easy, convenient walk and had good food, as well.
Stayed 2 nights in Nov 2019
Response from Aliza on 21 Nov 2019
Dear Guest, Thank you for your kind words regarding your stay with us. We are so happy to know that you enjoyed your experience. We hope to see you again in the very near future! Warm Regards, Aliza Hunter General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they attended to our needs if asked, otherwise , left us alone.
Stayed 5 nights in Oct 2019
Response from Aliza on 6 Nov 2019
We appreciate your business and hope to see you again in the near future. Warm Regards, Aliza Hunter General Manager

10/10 Excellent

P. E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and good value
Good clean room, good amenities, and nice staff.
Stayed 2 nights in Oct 2019
Response from Aliza on 14 Oct 2019
Thank you for your kind feedback regarding your stay! We hope to see you again in the near future! Warm Regards, Aliza Hunter General Manager

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't get any better
Everything was great. Excellent hotel
Stayed 1 night in Oct 2019
Response from Aliza on 14 Oct 2019
Thank you for choosing to stay with us! We hope to see you again in the near future. Warm Regards, Aliza Hunter General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff. Also free coffee, muffins, and fruit were a nice touch.
Stayed 7 nights in Sep 2019
Response from Aliza on 30 Sept 2019
Dear Guest, Thank you for your kind review of our property. We hope to see you again in the near future. Warm Regards, Aliza Hunter General Manager

8/10 Good

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Just needs a mattress topper to make the bed extra comfy
Stayed 1 night in Aug 2019
Response from Aliza on 28 Aug 2019
Amie, We appreciate your feedback regarding your stay. We hope to see you again in the very near future!! Warm Regards, Aliza Hunter General Manager

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Aliza on 19 Aug 2019
Thank you for your feedback regarding your stay. We hope to see you again in the near future! Warm Regards, Aliza Hunter

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room awesome with full size frig, stovetop, microwave and dishes. Free laundry. Quiet, clean. Best place to stay!
Stayed 1 night in Aug 2019
Response from Aliza on 12 Aug 2019
Thank you for your kind review of our property! We hope to see you again in the near future! Warm Regards, Aliza Hunter General Manager