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Grand Hotel Shumen

4.0 star property
From express check-in to convenient parking, guests enjoy meals throughout the day at this central Shumen property with vibrant dining options

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Grand Hotel Shumen sits in the heart of the city, offering three restaurants that serve everything from breakfast to dinner, including outdoor dining options. Visitors can relax at the nightclub or head to the terrace for views and coffee from either of the two on-site cafes.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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About this property

Grand Hotel Shumen

  • Upscale hotel connected to the convention centre
  • A nightclub, a terrace and 2 coffee shops/cafes are just a few of the amenities provided at Grand Hotel Shumen. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • You'll also enjoy perks such as:
    • Free self-parking and extended parking
    • Full breakfast (surcharge), motorhome/coach/lorry parking and a round-trip airport shuttle (surcharge)
    • An electric car charging station, express check-out and express check-in
  • Room features
  • All 150 individually furnished rooms offer comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and deep-soaking baths
    • 22-inch HDTVs with cable channels
    • Separate sitting areas, fridges and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM

Express check-in available

Check-out

Check-out before 12:30 PM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.36 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 6 for adults and from EUR 3 for children
  • Airport shuttle fee: EUR 40.89 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Grand Hotel Shumen pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Grand Hotel Shumen?

Self-parking and extended parking are free at this property.

What time is check-in at Grand Hotel Shumen?

Check-in start time: 2 PM; check-in end time: 8 PM.

What time is check-out at Grand Hotel Shumen?

Checkout is at 12:30 PM.

Does Grand Hotel Shumen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 40.89 per vehicle applies.

Where is Grand Hotel Shumen located?

Situated in the historical district, this hotel is within a 10-minute walk of Museum of Pancho Vladigerov and Tombul Mosque. Monument of Freedom and Shumen Regional History Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.0

Cleanliness

6.6

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

8/10 Good

Bassam

Liked: Cleanliness, staff & service

Good time in Shumen

The hotel management should be proud if their very friendly and kind staff. Particular thanks to the tavern restaurant staff.
Verified

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice modern hotel, in nice area of town, have a good restaurant that takes visa/mastercard
Stayed 1 night in Aug 2018
Verified

8/10 Good

SEDAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu harika, gösterilen ilgi gayet iyi. Akşam yemekleri muhteşemdi. Sadece canlı müzik sesi biraz yüksekti. Konuşmalar rahat anlaşılamıyordu. Asansörlerde sensör yok. Dikkatli olmak lazım. Kapı kapanırken seri olunmalı. Gayet sessiz ve temiz odaları var. Oksijen harika.
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Matteo

Disliked: Cleanliness, property conditions & facilities

Non fatevi spaventare dall'esterno...

Ristorante per cena discreto con buon servizio. Colazione pessima, scarsa e di bassa qualità.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

Good Price, some Good Rooms, seasonal facilities

The pictures shown on Expedia are quit flattering, as this hotel needs a bit of a spruce up. We originally were given a lovely room on the 4th floor, but it has a double bed - we booked a twin. After explaining that we still wanted a twin, we were moved to the 3rd floor. Rather dingy, and the rooms clean, and functional, but not as nicely/not refurbished like the 4th floor. We booked the Hotel in part for the swimming pool/spa/sauna - only to find out that none of this was open. Very disappointing that this didn't appear to be detailed int he hotel description. The restaurants in the hotel are fine - the Mexaha downstairs s good value with entertainment on most nights, and the top floor Panorama restaurant looked lovely - bvery modern - and fittgin of any major western city. the food was ambitious, but a little disappointing. Overcooked rubbery octopus, rice-pudding like risotto, and a pleasant salmon with miso crust. At 50 levs (£23) for 2 people Including the soft drinks we can't expect too much. The hotel is 5-7 minutes walk from what seems to be the main pedestrian shopping road, so location is fine too. No safe in the room, which was a pity. At the price, it seems unfair to expect much - but when advertised as 4*, then a level of expectation is set. Not sure I'd try the same hotel again - as others on offer in the city which look a bit more modern.
Verified

8/10 Good

Noach

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018
Verified

8/10 Good

EMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort