Hotel Mesra Haiwan Kesayangan di Shinano

"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...

"子供2人連れて宿泊。荷物は車で到着時スタッフの方が手伝ってくれて子供の相手もしてくれました。部屋は最上階の部屋で宿泊でマットレスも適度な硬さで快適でした！夜ご飯は近くの松美食堂さんで、朝食はホテルで美味しく食べました！値段がかなり良心的だったのですがサービスもよく満足してます。"

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"スタッフの対応が親切で素晴らしかったです。"

"This Ryokan was quaint in the perfect way. It felt traditional without the modern flair. The owner was amazing and drove me to the snow monkey park at no cost. The onsen was perfect and tatami room was gorgeous. Amazing view around the town with the snow."

"綺麗で長閑でとてもよかったです。"

"わんこと一緒に泊まりました。わんこの為のグッズも用意してくれていて、とても助かりました。 少し道に迷ってしまいましたが、電話をすると丁寧に教えて頂き安心しました。 本当に静かで近くにも温泉があり白馬を満喫できました。ありがとうございました♪ "