Verified
2/10 Terrible
Verified traveller
8 Jan 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snow King Retreat - The Heaven
3.0 star property
Escape to this hotel connected to Mall Road for endless fun. Relax by the pool or get your game on with karaoke and an arcade.
Choose dates to view prices
Photo gallery for Snow King Retreat - The Heaven
Hotel Snow King Retreat offers a vibrant retreat with a nightclub, steam room, and relaxing garden. Unwind at the outdoor pool or play basketball and volleyball on site; enjoy meals at one of two restaurants or challenge friends to billiards/pool table games in the arcade/game room.
Reviews
3.43.4 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Breakfast available
- Business services
- Bar
The current price is RM240
RM240
RM252 total
includes taxes & fees
4 Jun - 5 Jun
Sign in to view eligible discounts and perks. More rewards for more adventures!
Similar properties
Hotel Surya
Shimla
Hotel Surya
Shimla
- Parking included
- Free Wi-Fi
- Restaurant
- Business services
7.4 out of 10, Good, 25 reviews
7.4
Good
25 reviews
The price is RM160
RM160
RM168 total
includes taxes & fees
24 May - 25 May
Marigold Sarovar Portico , Shimla. Heated pool & AC Rooms (Resort cottage and SPA)
Shimla
Marigold Sarovar Portico , Shimla. Heated pool & AC Rooms (Resort cottage and SPA)
Shimla
- Pool
- Spa
- Pet-friendly
- Parking included
6.6 out of 10, 9 reviews
6.6
9 reviews
The price is RM256
RM256
RM268 total
includes taxes & fees
4 Jun - 5 Jun
The Orchid Shimla
Shimla
The Orchid Shimla
Shimla
- Pool
- Spa
- Parking included
- Free Wi-Fi
9.2 out of 10, Wonderful, 41 reviews
9.2
Wonderful
41 reviews
The price is RM266
RM266
RM280 total
includes taxes & fees
2 Jun - 3 Jun
Sterling Shivalik Chail
Shimla
Sterling Shivalik Chail
Shimla
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant
9.0 out of 10, Wonderful, 4 reviews
9.0
Wonderful
4 reviews
The price is RM141
RM141
RM148 total
includes taxes & fees
21 Jun - 22 Jun
Sterling Legacy Shimla
Shimla
Sterling Legacy Shimla
Shimla
- Free Wi-Fi
- Restaurant
- Room service
- Housekeeping
6.2 out of 10, 14 reviews
6.2
14 reviews
The price is RM213
RM213
RM224 total
includes taxes & fees
7 Jun - 8 Jun
Royale Retreat Hotel & Spa Near Mall Road
Shimla
Royale Retreat Hotel & Spa Near Mall Road
Shimla
- Parking included
- Free Wi-Fi
- Air-conditioning
- Gym
7.6 out of 10, Good, 24 reviews
7.6
Good
24 reviews
The price is RM266
RM266
RM280 total
includes taxes & fees
31 May - 1 Jun
White Castle Himalayan View by Lavenders Hotels
Shimla
White Castle Himalayan View by Lavenders Hotels
Shimla
- Parking included
- Free Wi-Fi
- Air-conditioning
- Breakfast available
2.0 out of 10, 1 review
2.0
1 review
The price is RM205
RM205
RM215 total
includes taxes & fees
22 May - 23 May
Hotel Willow Banks, Mall Road Shimla
Shimla
Hotel Willow Banks, Mall Road Shimla
Shimla
- Spa
- Free Wi-Fi
- Restaurant
- Gym
7.6 out of 10, Good, 65 reviews
7.6
Good
65 reviews
The price is RM315
RM315
RM371 total
includes taxes & fees
24 May - 25 May
Hotel Kapil
Shimla
Hotel Kapil
Shimla
- Parking included
- Free Wi-Fi
- Breakfast available
- Laundry room
8.4 out of 10, Very good, 199 reviews
8.4
Very good
199 reviews
The price is RM129
RM129
RM136 total
includes taxes & fees
3 Jun - 4 Jun
8fold by LaRiSa
Shimla
8fold by LaRiSa
Shimla
- Parking included
- Free Wi-Fi
- Restaurant
- Breakfast available
7.6 out of 10, Good, 5 reviews
7.6
Good
5 reviews
The price is RM196
RM196
RM206 total
includes taxes & fees
4 Jun - 5 Jun
Policies
Check-in
Check-in start time: noon; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 800.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately INR 500 for adults and from INR 250 for children
- Rollaway bed fee: INR 800.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Is Snow King Retreat - The Heaven pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Snow King Retreat - The Heaven?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Snow King Retreat - The Heaven on 4 Jun 2026 start from RM240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Snow King Retreat - The Heaven?
Self-parking and valet parking are free at this property.
What time is check-in at Snow King Retreat - The Heaven?
Check-in start time: noon; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Snow King Retreat - The Heaven?
Checkout is at 11 AM.
Where is Snow King Retreat - The Heaven located?
Situated on the riverwalk, this hotel is within a 15-minute walk of Kali Bari Temple and Mall Road. Gaiety Heritage Cultural Complex and Himalayan Aviary are also within 15 minutes. Shimla Station is 8 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.4
Cleanliness
4.8
Location
2.8
Staff & service
3.4
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
ESH
17 Sept 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED
Hi,
I am your customer for several months and all hotel reservations made through your website
Latest booking confirmation: Dear Nemtal,
Thanks for booking with us. That’s all done for you so now you can look forward to your stay. Your Hotels.com Confirmation Number is 118632507703.
I would like complain that I have done on Latest booking the information about the location of the hotel is not right and was found in search I asked the hotel is situated 22 km elected from the city itself
Consequently was caused me mental anguish and I had to pay for another hotel accommodation
Thanks in advance and waiting for your reply as still pending
ESH
Verified
6/10 Okay
Traveller
23 Aug 2014
Disliked: Staff & service
Fantastic location ... once found
Fantastic location but very difficult to find as Hotels.com reported it as being in Shimla, rather than the reality of being 20km distant. Also not so impressed after difficult 16 hour journey from Delhi (holiday traffic and minor landslips following monsoon rain) to be told at midnight by reception that there was no booking. Strength of following 'discussion' eventually proved we did indeed have a booking. Rooms and hotel facilities very tired now when once must have been special. But still recommended as an interesting place to stay out of Shimla.