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XCELSIOR HOTEL AND SPA

4.0 star property
Hotel in Shillong with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for XCELSIOR HOTEL AND SPA

Relax in comfort with a large bed, multiple pillows, and a decorative throw, set against a neutral backdrop.
Welcome to the reception area, where guests can relax in comfortable armchairs and enjoy a warm atmosphere.
Experience the vibrant atmosphere of H.M. Charif's Arcade, featuring a mix of shops and services.
Formal meetings and presentations take place in this stylish room, featuring a projection screen and rows of white chairs.
Experience upscale dining in a contemporary setting with a central Zodiac wall and geometric ceiling design.

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is RM353
RM396 total
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, Hill View

1 bedroom, free minibar, in-room safe, soundproofing

Luxury Suite, Hill View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
  • 51 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, free minibar, in-room safe, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

1 bedroom, free minibar, in-room safe, soundproofing

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
48 Keating Rd Police Bazar, Shillong, ML, 793001

What's nearby

  • Wards Lake - 3 min walk - 0.3 km
  • Bishop Falls - 13 min walk - 1.1 km
  • Jawaharlal Nehru Stadium - 1 min drive - 1.2 km
  • Golf Links Shillong - 3 min drive - 2.2 km
  • Elephant Falls - 11 min drive - 11.6 km

Getting around

  • Shillong (SHL) - 63 min drive

Restaurants

  • ‪City Dhabha - ‬6 min walk
  • ‪Regal - ‬5 min walk
  • ‪Eread Cafe - ‬3 min walk
  • ‪KFC - ‬1 min walk
  • ‪Hotel Centre Point - ‬1 min walk

About this property

XCELSIOR HOTEL AND SPA

Upscale hotel
At XCELSIOR HOTEL AND SPA , you can look forward to free full breakfast, dry cleaning/laundry services and a business centre. Indulge in a facial, a body treatment and a body scrub at Body Spa, the on-site spa. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking and valet parking
  • A 24-hour front desk, a banquet hall and ATM/banking services
  • Luggage storage, tour/ticket information and meeting rooms
Room features
All guest rooms at XCELSIOR HOTEL AND SPA have comforts, such as 24-hour room service and air conditioning, in addition to perks, such as free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 50-inch Smart TVs with Netflix, streaming services and digital channels
  • Highchairs, electric kettles and daily housekeeping

Languages

English, Hindi

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Exterior

Itsy Hotels Shillong Tower Guesthouse

  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
10.0 out of 10, Exceptional, 1 review
The price is RM68
RM77 total
includes taxes & fees
23 Jul - 24 Jul
Itsy Hotels Shillong Tower Guesthouse

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available on weekdays 7:30 AM to 10:00 AM

Things to do

  • Full-service spa

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong

Frequently asked questions

Is XCELSIOR HOTEL AND SPA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at XCELSIOR HOTEL AND SPA ?

As of 22 Jul 2025, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA on 23 Jul 2025 start from RM 353.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at XCELSIOR HOTEL AND SPA ?

Self-parking and valet parking are free at this property.

What time is check-in at XCELSIOR HOTEL AND SPA ?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at XCELSIOR HOTEL AND SPA ?

Checkout is at 11:30 PM.

Where is XCELSIOR HOTEL AND SPA located?

Situated in Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Bishop Falls and Crinoline Falls are also within 1 mile (2 km).

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XCELSIOR HOTEL AND SPA Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10

Room was nice, but service was terrible
Stayed 1 night in Nov 2024

8/10

Stayed 3 nights in May 2025