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Reviews of Comfort Inn Sherman

2.5 out of 5
Comfort Inn Sherman
2904 Michelle Dr, Sherman, TX

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 215 reviews" "
Rating 8 - Good. 46 out of 215 reviews" "
Rating 6 - Okay. 29 out of 215 reviews" "
Rating 4 - Poor. 34 out of 215 reviews" "
Rating 2 - Terrible. 28 out of 215 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Cori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All ice machines on evety floor level was not working. A large wet spot on carpet inside or room. Handle to shower was broken. Found bug on need in our room.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gracias
Stayed 1 night in Apr 2024

4/10 Poor

Danny R.

Stayed 1 night in Apr 2024

10/10 Excellent

Danny R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a clean property. The bed was comfortable and this property is well kept, clean, and safe! We've stayed here numerous times on our trips to Sherman.
Stayed 1 night in Apr 2024

6/10 Okay

Lavonna

Liked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
It was fine for a basic hotel. Don’t be fooled by the whirlpool, it looks inviting but it is NOT a hot tub
Stayed 2 nights in Mar 2024

10/10 Excellent

Danny R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Danny R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Lashae

Stayed 1 night in Mar 2024

8/10 Good

Jesus

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need better locks. Room was ok.
Stayed 1 night in Feb 2024

4/10 Poor

Russell

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump! Towels are old and thin, pillows are lumpy and/or flat. Pool is closed because they can’t get the pH right and hot tub isn’t hot so we cant use it either. Could run hotter bath water. Ice machine broken. Drawers in nightstand have handles falling off of them. TV remote is trashed, and the AC unit sounds like it may bite the dust at any moment also. What a joke. I prepaid over $100 or we would be outta here!

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Brent

Stayed 2 nights in Jan 2024

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!
Was horrible had a bad smell in the building. Elevator jumped and looked like it was falling apart. My room was open when I got to it and the bathtub would not stop running water. Towels had what looked like blood stains on them big red splotches on them. I wish I would have gotten pictures so I can hopefully save someone some money.
Stayed 2 nights in Jan 2024

4/10 Poor

Alan

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The tub/shower ran water the entire three nights and could not be stopped. Elevator broke. Breakfast eggs bad. Did not clean room on one night. The manager and head house keeper very rude.
Stayed 2 nights in Jan 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all good place to stay
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Melody

Stayed 1 night in Feb 2024

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
Elevator Broke. Breakfast items did not keep up with amount of guest that were eating.
Stayed 2 nights in Jan 2024

2/10 Terrible

Jeanette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sucky service after driving all night all we wanted to do is check in and go to sleep and couldn’t front desk lady told us we had to wait another 20 minutes. And to top it off we had the third floor and elevator were not working. Couldn’t go swimming because it was close till May. Overall I was soooo disappointed with this property.
Stayed 2 nights in Jan 2024

10/10 Excellent

kelli

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were so nice. Rooms were clean and comfortable. Very happy!
Stayed 1 night in Jan 2024

6/10 Okay

Danna

Travelled with family
Liked: Cleanliness, staff & service
Highly disappointed
So when i got to hotel, the elevator not working. The pool which should be heated had sign that said it was done for the season and no spa/hot tub in use. Everything on the info page incorrect. No pool or hot tub, no working elevator and breakfast isnt until 630am. Heat never was warm. Bad experience altogether!
Stayed 1 night in Jan 2024

6/10 Okay

Pablo

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Stormi

Stayed 1 night in Dec 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Nickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Stayed 2 nights in Dec 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! The staff were the sweetest! Would highly come back and stay in Comfort Inn again!
Stayed 2 nights in Dec 2023

6/10 Okay

Henry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Hotel - When the Elevator Works
This hotel would have been an excellent stop-over except for one thing - the elevator was not working. The only available rooms were on the third floor (wonder why?). Otherwise, I had an excellent check-in experience at the desk and the room was fine. I was even able to park my truck in front with a trailer in tow. The location is conveniently close to the freeway, gas stations and restaurants.
Stayed 1 night in Dec 2023

6/10 Okay

Pamela

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were assigned a room on the 2nd floor due to the elevators not working. Our stay was 4 days, still not working. We elected a handicap room just to be on the 1st floor. The pool is filthy and should be drained and cleaned, the ice machine did not work and the breakfast options were limited, no bacon was served, eggs too runny and not enough fruit options. Renovations are truly needed for this establishment as the doors have visible openings even when closed, didn't feel secure without extra fabricated lock attached.
Stayed 4 nights in Nov 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The TV did not work in the first room we were in and the second room was not clean. The Hostess was very polite though or the review would have been much worse
Stayed 1 night in Dec 2023

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
poor upkeep of property. shower/tub would not shut off completely. coat rack fell down when we put coats on it ( repair man came and fixed it). toilet seat loose. walls in elevator chipped.
Stayed 3 nights in Nov 2023

4/10 Poor

Nathaniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, the place fit my needs, but there was a lot that was a bit iffy. My room was lacking both an alarm clock and a chair for the desk. It had water stains and cracks all over the place. The bathtub faucet was broken, and was leaking all the time I was there. The reader on my door didn't work well, and I had to swipe the card five or six times to get it to unlock. All that said, the bed was comfortable, the breakfast was good, and the staff were courteous and kind.
Stayed 4 nights in Nov 2023

10/10 Excellent

Tanya

Liked: Staff & service
Amazing stay
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff courteous and room was clean. All outlets worked
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel w/ great rate…..TV did not work 😕
Hotel was fine. Beds very comfortable. But the TV situation was horrible!! It would not work for all 3 nights.
Stayed 3 nights in Nov 2023

6/10 Okay

christopher

Travelled with partner
Disliked: Property conditions & facilities
No Wifi service on 3rd floor and hairdryer did not work. Breakfast was limited and no coffee on our second day breakfast at 8am
Stayed 2 nights in Nov 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regular coffee this am. Sign saying d out of regular coffee !! Breakfast was not ready …. It was 8:00 We left and stopped at McDonald’s…. Huge disappointment! The hotel was nice and clean ….. but to not have coffee !!!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Safety does not matter
This was probably one of the worst days that ever had at a property due to safety. When we got to the property at 10:30, 10:45 PM there was no power transformer was taken out not the hotels fault but there was no air conditioning in the rooms all night due to no power, but that wasn’t my biggest concern. My biggest concern was I was staying on the first floor next to the door. The night auditor decided to unlock every outside door to the hotel, so anybody could enter without a hotel key this is something that should never happen. The only door that should’ve been left unlocked was the front door by the front desk for hours. People were coming in the back door. People try to get into my room several times. I finally went to the front desk and asked my room to be changed at 2 AM at this time. Several other people had come through the back door asking for a room keys. I asked for a new room key as well as my key was no longer working when I went back to my room, no idea was checked nothing just hand it over a key. This is so unsafe for many reasons, especially for women, no key or doors should ever be unlocked for anybody without a valid ID shown prior my room was changed. It did get a little bit quieter around 3 AM at the air-conditioning never came on. The power never came back on until after we had departed at 10 AM. I disappointment here is more to do with all the doors being unlocked to anybody to come in to what should’ve been a secure place turned out to be not secure.
Stayed 1 night in Nov 2023

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Bugs in the bathroom light, sink would not drain and no aeration on the faucet so water went everywhere
Stayed 3 nights in Oct 2023

10/10 Excellent

Jamey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff was awesome.
Stayed 4 nights in Nov 2023

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com does not hold their end of business
The hotel was mediocre, a lot of broken appliances and furniture, and Hotels.com did not book my room to I had to buy another one
Stayed 2 nights in Nov 2023

6/10 Okay

Charles

Disliked: Cleanliness, property conditions & facilities, room comfort
The shower dripped all night,ran out of toilet paper and tissue
Stayed 1 night in Oct 2023

10/10 Excellent

Kc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be better once road construction is finished
The only thing we didn't like could not be helped by the hotel. The road construction turned a 5 minute trip to a gas station into a 20 minute trip. Everything else was great
Stayed 1 night in Oct 2023