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Reviews of Fairfield Inn & Suites Sheridan

2.5 out of 5
Fairfield Inn & Suites Sheridan
2105 Sugarland Drive, Sheridan, WY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 448 reviews" "
Rating 8 - Good. 113 out of 448 reviews" "
Rating 6 - Okay. 22 out of 448 reviews" "
Rating 4 - Poor. 11 out of 448 reviews" "
Rating 2 - Terrible. 6 out of 448 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to the highway.
Stayed 1 night in May 2024

10/10 Excellent

Doris

Liked: Amenities
Very friendly and accommodating personel. Room and amenities were very clean. I liked the sofa area in the suite. Hotel was very quiet . The breakfast was excellent and coffee hot! Had easy access to parking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice hotel
Stayed 1 night in Apr 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable. Staff was friendly. Housekeeping did not visit our room the morning after our first night. Continental breakfast was average. Oatmeal was cold both mornings
Stayed 2 nights in Mar 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk in the evening was so accommodating. From here on out we will be staying with Marriott.
Stayed 1 night in Mar 2024
Response from Ramon on 26 Mar 2024
Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ramon on 26 Mar 2024
Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ramon on 26 Mar 2024
Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 Excellent

Jedd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Stayed 1 night in Dec 2023

10/10 Excellent

Marcia, Bremerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2023

10/10 Excellent

john, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, thank you
Stayed 1 night in Dec 2023

8/10 Good

Cody

Travelled with family and small children
Liked: Amenities
There’s no hottub which was disappointing The fridge wouldn’t stay on. It seemed to time out after 2 hours. Breakfast was really good and the staff was friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Nov 2023
Response from Ramon on 30 Nov 2023
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Excellent

Tracie

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ramon on 8 Nov 2023
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2023
Response from Ramon on 8 Nov 2023
hank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place to stay! The breakfast was good and plenty of selections.
Stayed 1 night in Oct 2023
Response from Ramon on 8 Nov 2023
Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ramon on 8 Nov 2023
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy to get to with plenty of places to eat or drink.
Stayed 1 night in Oct 2023
Response from Ramon on 8 Nov 2023
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Excellent

Ari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accommodating and clean. Would stay again.
Stayed 1 night in Oct 2023
Response from Ramon on 8 Nov 2023
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The man at the check-in desk was very nice. We enjoyed talking with him very much. The hotel lobby is very nicely appointed and we appreciated the fact that the TV was broadcasting MSNBC instead of Fox. The room and bathroom were clean, comfortable and well-equipped with amenities. Three complaints: first, the bathtub was very slippery even with the non-slip surface, so we had to lay down a bath towel to keep from falling. Second, the coffee station outlets don't work unless the entry light is switched on, so my devices didn't charge during the night. And third, the air system sounded like an alien spaceship while it was running. Unfortunately we got up too late for breakfast, so we missed trying it. The only other problem was with the torn-up street outside the hotel. What a mess!
Stayed 1 night in Oct 2023

8/10 Good

Herb W

Liked: Amenities, property conditions & facilities
Some mold in bathroom.
Stayed 5 nights in Sep 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the second floor and the guests above us were noisy from dusk to dawn. This property is noisy, as a matter of design. It sounded like the floor above us was tile or wood and every single step sounded like pounding. Lots of banging of doors. We enjoy the quality of the Marriot hotels in general but the noise at this location is a deal breaker
Stayed 1 night in Sep 2023

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaan and confortable
Stayed 1 night in Oct 2023

10/10 Excellent

susan

Stayed 1 night in Sep 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and I thought it was an excellent stay, Staff was outstanding, and the rooms were spotless. Would definitely stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and knowledgeable staff, good location, nice room
Stayed 1 night in Sep 2023

8/10 Good

Beverly

Travelled with partner
Shower door does not shut properly. Water run down it onto the bathroom floor.
Stayed 1 night in Sep 2023

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with comfortable rooms. The continental breakfast ended a little too early in my opinion, 9 am.
Stayed 1 night in Sep 2023
Response from Ramon on 12 Sept 2023
Dear Carolyn,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

10/10 Excellent

Garret

Stayed 2 nights in Sep 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best shower of any hotel i have stayed at
Stayed 1 night in Sep 2023
Response from Ramon on 12 Sept 2023
Dear Andy,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Ok breakfast. Rooms were clean and nicely set up. Great restaurants in the area.
Response from Ramon on 12 Sept 2023
Dear Cheryl,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue that i had was the Wifi did not work. Keeped sayinh "server not available". Otherwise everything was really nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Matea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Aug 2023

8/10 Good

Robin

Stayed 1 night in Aug 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process took a while as only one staff person was working. Nice, spacious room with many amenities. Bathroom needed some maintenance (toilet flush handle loose, poor shower seal). Very comfortable bed. Fast food and sit down restaurants within walking distance. Close to interstate for easy access.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Okay stay for one night
It was an okay stay. Nothing special but okay enough for a night stay. The bed was hard but actually quite comfortable. Not a lot of good TV channels to enjoy. The shower was just okay according to my husband. However the breakfast was horrible. The eggs were watery as well as the oatmeal. They did not have regular yogurt, only Greek. Thank goodness for the waffles and the prepared Jimmy Dean Sandwiches to microwave we would have been going out for breakfast. I was very disappointed as we normally love Fairfield Inn breakfasts.
Stayed 1 night in Aug 2023

10/10 Excellent

Ivy

Stayed 1 night in Aug 2023

10/10 Excellent

Conner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property clean and neat. Comfortable and just amazing truly felt like a home away from home
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ranjani

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2023

8/10 Good

Victoria, Laramie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location, decent breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Tamara

Stayed 1 night in Jul 2023

10/10 Excellent

Cathy

Stayed 1 night in Jul 2023