Thank you, Christina, for taking a moment to share this feedback. We're delighted to hear that you had a good experience during your stay at The Fairfield Inn & Suites by Marriott Shelby. Our team is committed to offering pristine, cozy accommodations complemented by superb amenities, all conveniently situated in a prime location. We will certainly look into the concern about the elevators and I appreciate you bringing this to our attention. Should you have any further feedback to share, please feel free to reach out at any time. Thanks again for being our guest. Cathy Kepley - General Manager

Dear Andrea,I wanted to express my sincere gratitude for your fantastic rating and wonderful recommendation for the Fairfield Inn & Suites by Marriott Shelby. It truly means a lot to our team to be recognized for providing outstanding service, plentiful amenities, and pleasant accommodations to all our guests. Your feedback is invaluable to us, and we're thrilled to know that your experience with us was a positive one.Please know that we're here for you anytime, should you have any additional feedback or suggestions for your next visit. Your satisfaction is our priority, and we're committed to making each stay memorable for our guests.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back soon.Sincerely,Cathy KepleyGeneral Manager

Hello Tanya,We're delighted to see that you had a wonderful experience during your stay at The Fairfield Inn & Suites by Marriott in Shelby, North Carolina. Our team is committed to offering pristine, cozy accommodations complemented by superb amenities, all conveniently situated in a prime location. Should you have any further feedback to share, please feel free to reach out at any time. Thank you once more for selecting our hotel, and we eagerly anticipate welcoming you back in the future. Best regards, Cathy Kepley - General Manager

Hello Robert,Thank you for your wonderful, complimentary review. Our team is thrilled to hear that you enjoyed your stay and we're grateful for your excellent rating. We eagerly anticipate your return to The Fairfield Inn & Suites by Marriott in Shelby. If you have any feedback or suggestions to enhance your experience next time, please don't hesitate to contact me.Warmest regards, and thank you again for choosing to stay with us.Cathy Kepley -General Manager

Thank you for staying with us. We appreciate your business.

Thank you for your kind words. We appreciate your business.

Good morning, Tiffany, and thank you for taking a moment to reflect positively on your recent stay at The Fairfield Inn & Suites by Marriott in Shelby, North Carolina! Our team is thrilled to see you enjoyed your stay and we appreciate your time to leave a review. Please let us know if you want to share any additional feedback about your visit so we can best serve you in the future. Kind regards, The Fairfield Inn Team

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business.

Thank you for your survey. Unfortunately I'm not sure what happened and I would like for you to elaborate because this is something we do not take lightly. This is the first that we have heard of this.I do apologize.

Thank you for staying with us. We appreciated your business!Take Care!

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. I will definitely let Ms. Cheri know what you said. We appreaciate your business.

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business.

Thank you for taking the time to fill out the survey. We appreciate your business.

Thanks for staying with us. We appreciate your feedback.

Thank you for staying with us. We appreciate your business.

Thanks for staying with us. We appreciate your feedback.

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business.

Thanks for staying with us. We appreciate your feedback.

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your feedback.

Thank you for taking the time to do your survey. We appreciate your business and thank you for staying with us.

Thank you for letting us know how we are doing. We hope you come back to see us again. As Always Safe Travels Near and Far.

Thank you for the great score. We are excited that you had a great stay. We hope you will return if ever in our area again. As Always Safe Travels Near and Far.

Thank you for staying with us. We appreciate your businessAs Always, Happy Travels!

Thank you for staying with us. We appreciate your business.

Good Morning, That is unusual about the smell. I'm sorry. Did you let us know, if not, what room were you in? Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business.Take Care!

Thank you for staying with us. We appreciate your business.

We appreciate you taking the time to porvide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. As far as the elevator, we had a hydraulic leak and we are in the process of having that fixed. I wish I would have known about the fire pit noise or the ac being loud because we could have moved you.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

Dear Teresa,Thank you for taking the time to do a survey. Providing the highest level of hospitality is our number one priority and I sincerely apologize for any issues during your stay.As always Safe Travels

Dear Pam,Thanks for staying with us. We appreciate your business.Happy Travels!

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business..

I am very disappointed to hear that you found our hotel below your standards. This is definitely not what we like to hear. Your comments are essential to educating our staff about the good and the bad and for that, we appreciate you. We are definitely going to look into these comments and make changes.

Thank you for staying with us. We appreciate your feedback. Thank you for the kind words. I will definitely share the feeback with Melissa and everyone else.Happy Travels!

Thanks for staying with us. I apologize about the microwave issue. If there is an issue again, please let the front desk know.

Thanks for staying with us. We appreciate your feedback.Happy Travels!

Thank you for staying with us. We appreciate your feedback.Happy Travels!

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your feedback.Happy Travels!

Thank you for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business.

Thanks for staying with us. We appreciate your business.

Thank you for staying with us. We appreciate your business.