2/10 Terrible
Colin Bruce
Travelled with family
15 Jun 2024
Disliked: Amenities, property conditions & facilities
If you are English steer clear. Staff are polite but very limited English and frankly they can’t be bothered. Checked in but no details on where we could eat or drink so all inclusive we ended up paying for dinner the first night as the not included cafe has the same name as the hidden included restaurant in the same area. Couldn’t order room service as no one spoke English to take the order. The pool view was the pool that was closed and had diggers working all day and into the night at about 3am for the first 3 nights with a crane working the last night for the big finish. Pool opened for half a day then closed again for another day. Reception area is a disgrace, couldn’t care less and shockingly bad at answering questions, made me wonder if the staff were all new! 1 person doing check in while half a dozen others watched. I wouldn’t come back here if it was free. Literally the worst hotel I have been too which is a shame as the hotel itself could be nice if it had any organisation
Colin Bruce
Stayed 6 nights in Jun 2024