Menara Shanghai

Clean rooms and support staff

Stayed here while exploring Shanghai — fast check-in, friendly front desk, and an upgrade sorted. Design is sleek and artsy — gorgeous lobby, cool art pieces, a lovely scent everywhere. The room was massive — huge bed, comfy pillows, blackout curtains; I slept through my alarm twice. Spotlessly clean daily; housekeeping even tidied our stuff. Big bathroom, deep soaking tub, great rain shower, nice toiletries. Great soundproofing, fast Wi-Fi, coffee machine. River view — the Huangpu at dusk, stunning. Location is a winner: The Bund, Wukang Road (old villas, great cafes), Yu Garden — all 20–30 minutes by DiDi. Gate M West Bund Dream Center next door, and a riverside path for evening walks. The SPA was the highlight — two treatments, can't recommend them enough. After whole days of walking, my legs and back were fixed — both times. Therapists know exactly where the tension is; the space quiet and calming. Walked out feeling brand new — most relaxed in months. We paid about 100 USD extra for the executive lounge — the most valuable add-on of the trip. Happy hour alone worth it — good food, decent drinks. The view — floor-to-ceiling windows, river, city lights. Went up every evening; never got old. Breakfast: great variety, fresh, good coffee. Pool and gym looked great too — the spa won my time. Beautiful rooms, killer location, unbeatable lounge views, staff made everything easy — would 100% stay again.

My only complain is the lobby uses a not very pleasant air freshener that smells like cheap perfume. The glass doors are not clean properly at the main entrance, full of smudges & fingerprints. Cleanliness in the room is fine though. Hotel is very generous with providing drinking water.