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Reviews of Jin Jiang Jing An Hotel

4 out of 5
Jin Jiang Jing An Hotel
370 Huashan Road, Jing'an District, Shanghai, Shanghai

Reviews

6.4
Rating 10 - Excellent. 6 out of 97 reviews" "
Rating 8 - Good. 35 out of 97 reviews" "
Rating 6 - Okay. 32 out of 97 reviews" "
Rating 4 - Poor. 16 out of 97 reviews" "
Rating 2 - Terrible. 8 out of 97 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with helpful staff. The hotel has been around for a long time, a classic example of “old Shanghai”.
Stayed 1 night in Dec 2019

8/10 Good

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved art deco, convenient location. bathroom needs update. general is clean.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good services and clean room
Stayed 1 night in Dec 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice hotel with old world charm.
Stayed 1 night in Nov 2018

8/10 Good

Grace, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to stay and central location to go everywhere.
Stayed 14 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel is in a well-maintained historical building. The amenities are enough for a short stay. The service is not warm but adequate. There is no elevator to the lobby. I carried my suitcases to the second floor.
Stayed 1 night in Jun 2018

10/10 Excellent

KIM FU CLIFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Frank, Washington DC

Disliked: Staff & service, property conditions & facilities, room comfort
JingAn Hotel
This hotel has a nice location. But the hotel is too old and lacks proper maintenance. The room is big but smells. In addition to the hardware issues, the services were not complimentary. There are over a dozen steps from the hotel gate to the lobby. There is no elevator or ramp. I asked the lady at the check-in desk to get me a bellman, but in vain. I wouldn't recommend it to anyone. There are 4 other hotels in the block, Kunlun and Equatorial are more expensive, but Shanghai Hotel offers competitive rate and Companiel is even cheaper.
Stayed 2 nights in Feb 2018

2/10 Terrible

Yalcin

Disliked: Staff & service, property conditions & facilities
not suggest to anybody.
hotel location was very good, but hotel is very old. stairs to reach lobby, check in process was slow, check ourt process is worst. rooms are quite big but furniture are very old............ they couldn't call taxi and we have to walk to Hilton hôtels to take a taxi. I will never stay in this hotel............
Stayed 2 nights in Sep 2017

2/10 Terrible

tomas w, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
switch and bait
Book two rooms at one hotel Jin Jan and get switched into a sister hotel of lesser quality. Not the right size bed, the AC won't work, run down and showing its age, and extra fees for just about everything (the elevator was free). Get no help from Expedia, called two times, only to get the run around, and gee I don't see what the big deal is. Ugh. Never will I stay here, and I probably will never use Expedia again. There customer service not only was not helpful, they seem ok with it. What a scam. To top it off the bell men put us in a taxi running a con, the oops I forgot to reset the meter. Other hotel on our stay tell you the price of the cab. On a positive the bar tender in the lobby bar made one of the best margaritas I have had.

4/10 Poor

Kevin, Orlando, FL

Disliked: Staff & service, property conditions & facilities, room comfort
Location is great and it ends there.
Hotel is literally behind a major international American brand. It is a good location but unfortunately for this property it is old and tired. The upholestry on the furniture is tearing, the "gym" cardio equipment (1980s stuff) is in disrepair and the staff are grumpy and unhelpful.

8/10 Good

Bubba1Tokyo, Tokyo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Little Spot of Quiet in Shanghai
This hotel is a quaint, historic building with larger rooms that are a bit worn, but clean and comfortable. They do not have a restaurant on site but there are many in the area. It is part of the Shanghai hotel next door and they have various restaurants and the Hilton hotel on the other side does as well. For the price this hotel is a great value. I came for a business meeting and the internet here was stronger than in other hotels I have stayed in.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great location & Good hotel with historical taste
Very comfortable

6/10 Okay

Chi, New Jersey, NY

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not as bad as first impression.
The 1st impression of this hotel is quite bad. The hotel has 2 buildings with a few minutes walking apart. The booking does not say which building I should check-in at. I am staying in the old building which is known as the better building. The hotel public area is sort of antique, but the hotel room is very OLD with outdated renovation. The hotel lobby area is sort of dark and old looking. Someone may have smoke in the hallway, and passed some smell into my room. With a 4-stars hotel in mind, it does not meet my expectation. Well... For the price I paid, I appreciate the "good side" of the Jing An hotel too. The hotel room is very large. It got all in-room amenities that I would expected for a 4-star hotel (in-room saver, free bottle water, all toiletries and bath robe etc. The hotel staffs are friendly (p.s.> I can speak the local language.). The speed of the RMB$39 per night wifi is actually in reasonable speed that my wife can use it to do some office work. The location of the hotel is excellent with 24 by 7 convenience store right outside the hotel, and lots of options on restaurant nearby. Subway is about 10 minutes walk. Located in between of a modern part and antique part of Shanghai.

4/10 Poor

J, Fl

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, Musty smelling rooms
The only good thing going for this hotel is the location. Front desk personnel speaks english poorly and is not helpful in assisting for basic tasks like ordering a taxi at the correct time. Could not exchange money either. The first room had a terrible musty stuffy smell, we changed rooms but the new room also had the same smell. If you can swing it book at the Hilton right next door.

8/10 Good

Robert

Jing An
Older hotel but not a problem - almost like an art deco style. Still clean and a massive bed. Easy access to lots of places to eat and not too far from the metro and lots of shopping/

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old andiscussion not to our standard.
Checked in and realized we had definately booked at the wrong hotel. The night manager was amazingly helpful and cooperative and transferred us to a more modern sister hotel. The Shanghai which made our stay incredible.

6/10 Okay

CHI WAI TEDDY, Hong Kong

Disliked: Staff & service, property conditions & facilities
Need improvement about the service and maintenance
Good location, spacious of the room but too old, need to do maintenance, bad service and the wifi need to pay.

4/10 Poor

Barak, Guangzhou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will not come back
We got to the hotel to find out that they don't have the room with two double beds we ordered, in fact, they don't have a room like this at all! Not sure why we got this option on hotels.com! The hotel told us to call the agent!!! At the end we got an extra bed free of charge. The rooms are very old, disgusting carpet. Everything is so old, even the bed linen. At night I kept feeling there are bugs walking over me... Room service was OK. I will not go back.

4/10 Poor

Paul, Hoboken

Disliked: Property conditions & facilities, room comfort
Roaches but the building is a diamond in the ruff.
This is a great Moorish building from 1926. As minimal work has been done to the building since 1926 a lot of original details are intact. Staff did their best. This place was clearly state owned for many years. Building needs a loving renovation. Bathroom needed to be cleaned. My room had small brown roaches. Wish I could buy the building and put some work into it.

6/10 Okay

Daniel, San Diego

Liked: Cleanliness, staff & service
Decent but old
Decent hotel but old - needs some updating

8/10 Good

cycp, US

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Historical hotel, poor service
Beware, you may get cold shoulder treatment. When we arrived, the hotel ran out of room. It 'up graded' us -- for one night, ONLY. It was a real hassle that we have to pack up again, the next day. The clark had a long face that evening when we checked in. The nice young lady, Ms Zhao, next day was very pleasent. After we complained and she called the manager, we were granted a 'stay' -- in the same room. We also had similar experience with the front door people; one was extremely helpful finding us a taxi, the other two -- long faces. Hotel has a fabulous garden and magnificant architecture -- all but a tid bit smoky damp. You'll have your judgement.

6/10 Okay

Jeff, Houston

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but hotel is a little worn in
The location of the hotel is great and the price is right. This is my second time staying at Jing An Hotel and I've stayed in two different rooms there. The hotel is a bit older and a bit worn in. The staff keeps it clean but it's evident that the hotel is older. Hotel is tucked behind other buildings so there is very little road noise. Plan to stay there again providing the price is still competitive.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Art Deco Gem
2nd stay, will stay again, love the interior deco design and peaceful location.

8/10 Good

yp, San Francisco

Liked: Cleanliness, staff & service, room comfort
nice old hotel keeps old Shanghai culture
nice old hotel keeps old Shanghai culture, it's good for people who want to know about yesterday's scene of Shanghai.

4/10 Poor

Abinn13

Disliked: Property conditions & facilities, room comfort

8/10 Good

mek, shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Art Deco Masterpiece
I would stay again

8/10 Good

Bob, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Art Deco refuge
This hotel is an Art Deco gem, and conveniently located in the Jing An area.My room was enormous and had beautiful wood and tile fixtures. The garden outside was a refuge from the bustle of Jing An. Be aware that internet at this hotel is wired-only and quite slow. My limited Chinese was adequate for communicating with the staff but they wouldn't be the best option if you spoke no Chinese at all

8/10 Good

Grace, Hawaii

Liked: Cleanliness, staff & service, room comfort
Jing An Stay
Location is excellent but the surrounding is quiet and private. Room is big and comfy. May help if staff greet and smile when they see their guests, esp. the doormen.

8/10 Good

Thomas, southern CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
seen better days
Breakfast and internet service are way too expensive. If we had used those services, it would have been more expensive than far better hotels. The hotel needs to be upgraded with new rugs, larger beds, etc. but it is charming in many details of what an older building from the 1920's would have.

6/10 Okay

Pranesh Misra

Disliked: Cleanliness, property conditions & facilities
Value for Money, but not outstanding
The old heritage block is better than the new building. I stayed on the heritage block - so that was a great choice. You have to carry bags up a flight of stairs, though, until you reach the reception. There is not much life in the hotel during the day or even in the evening. But there are some great restaurants and pubs nearby. Also, being next to the Hilton - gives one the access to more upmarket eating choices.

8/10 Good

GuidoFawkes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Style hotel with a big room.
I don't understand why so many people complained about this hotel on their reviews. It is not the Hilton that is next door, but it is also about half the price as it. The bad and room were massive, and the staff was friendly. I speak Chinese, but their staff also spoke ok English for china.

2/10 Terrible

Ms Lee

Disliked: Staff & service, property conditions & facilities, room comfort
Not satisfied in service
Not up to standard

6/10 Okay

Daniel, Dubai - United Arab Emirates

Liked: Cleanliness, property conditions & facilities
see above
This is a very old hotel need some drastic & urgent "make up" ! Bathroom ceiling painting fall down down our stay,bed mattress very unconfortable,lighting not sufficient in the room. Helpfull staff, speaking english. Very spacious room.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Hotel staff are very nice and
Hotel staff are very nice and friendly. I had problems with the internet and staff are very efficient and eager to help. Spacious room, but decor a bit old, guess it is the traditional Chinese style. Many nice local restaurant around the Jing An area which are nice, and some nice massage shops nearby.

10/10 Excellent

CHIAOLING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
フロントが二階にあり、エレベーターはありません。フロントやエレベーターへも数段段差があるので、重い荷物があるときついです。施設は古いが、ホテルスタッフの人たちがマットレスを次々と虫干ししていましたので、メンテナンスはいいと思います。フロントの対応はとても良かったです。
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オールド上海を楽しむホテル！
素敵なオールド上海を体験。部屋の広さや調度品、廊下の彫刻柱等に往時を空想する事が出来る。緑が広がるプライベート公園は精神的な豊かさを満たしてくれる。良いホテルでした！9階での朝食も公園のセミ音を聞きながらで夏を満喫できた！でも37度の外は厳しい！
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
建物は老朽化しており、かつての国営ホテルの雰囲気を残している。なんとも懐かしい感じ。私の旅行の目的がその雰囲気を楽しむためであったから問題はない。水回りはよく清掃が行き届いていていた。
Stayed 1 night in Jul 2019

6/10 Okay

疾風屋

Business traveller
伝統のあるホテルであり、部屋の作りはそれなりに豪華です。 チェックインに時間が掛り過ぎます。チェックアウトは他のホテルと同じ時間でしたので服務員の能力差かもしれません。
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Room comfort
そこそこ歴史のありそうなホテルで、部屋は広く天井も高い。歴史と裏返しで建物全体は古いです。かつては相当な高級ホテルであったろう雰囲気を醸し出しています。周辺の利便性は高く、買い物・食事などには不自由しません。
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
地點方便合宜的酒店
以地點來說离靜安寺與常熟地鐵七號是交通相當方便的酒店. 如活動在上海市中心自然是合適. 上班時間交通上如無法搭上出租車公共交通可好好利用. 此酒店裝修有些舊. 但也是此酒店其具有的歷史特色. 其地點雖與廷安路很近, 不過整體是鬧中取靜. 酒店前有草皮地感覺環靜清優. 因行程在外活動多未享用酒店內的服務, 在結帳時時間有些久, 只有一人在退房結帳, 也正好是多人退房高峰時間, 這有改善空間. 空調設備也是老舊聲有些大, 這建議酒店早些改善, 房價上只要稍降一點會是很好的選擇.

6/10 Okay

Pei Ching

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老上海味道
很别致，环境优美，建筑很有老上海的味道
Stayed 2 nights in Feb 2018

6/10 Okay

Wendy, Taipei

Disliked: Cleanliness, staff & service, room comfort
Expedia網頁標示不清 須另外付費才有早餐 訂房前建議與Expedia確認 因網頁看來像是有含早餐 服務員服務態度不夠積極 依規定須先付押金人民幣500元 Expedia網頁標示不清沒有先行告知 房間寬敞 建築物屬於古蹟 但內部裝修過於老舊 淋浴設施很陽春 只有花灑可用非常不方便 距離靜安寺地鐵站近 交通便利 但拖行李箱不方便 要穿過言哀高價路強才能抵達飯店 周圍沒有太多吃東西的地方 要走到靜安寺附近才有餐廳或小吃店 只能夠買免便利商店的食物
Stayed 1 night in Dec 2017

6/10 Okay

min, 神戸

Liked: Room comfort
Disliked: Staff & service
都会の中で静かなホテル
静安寺の近くで都会の真中だが奥まったところに位置して ガーデンもあり非常に静かで非常に落ち着けるホテル だが、 フロントの対応が悪い 朝のチェックアウトで３０分も待たされた 人数を増やしてほしい
Stayed 1 night in Oct 2017

2/10 Terrible

QiuYin

Disliked: Staff & service
服务差
服务太差，要改房型提前打电话还不给改。
Stayed 2 nights in Aug 2017

6/10 Okay

ATSUSHI

Liked: Room comfort
Disliked: Property conditions & facilities