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Reviews of Fairfield by Marriott Shanghai Jingan

3.5 out of 5
Fairfield by Marriott Shanghai Jingan
No 1500 Gonghe Xin Road, Jing'an District, Zhabei, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 121 reviews" "
Rating 8 - Good. 47 out of 121 reviews" "
Rating 6 - Okay. 16 out of 121 reviews" "
Rating 4 - Poor. 0 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, property conditions & facilities
Mostly good, except the staff was going to double charged me. I am glad when I questioned, the staff corrected her mistake.
Stayed 7 nights in Mar 2024

10/10 Excellent

Chee Choong Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located relatively near to the main attraction areas in Shanghai. Take the red line to Yanchang Rd. exit no.3 and turn right. Walk straight ahead for about 5 minutes and you will reach the hotel directly. There is a convenience store and three 24hours restaurant operating nearby. Across the road are a few eateries and a McDonalds available. You do not need to worry about being hungry. The check-in was prompt and easy. Hotel rooms was very clean and comfortable for our entire stay. Breakfast was good and hearty to kickstart our day. Upon checkout, the reception was helpful to arrange a taxi for us to the airport with ease. Overall, the entire stay was pleasant and comfortable with no complaints.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jiajia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Unpleasant experience
Not a good experience. Room was very small..so small that the toilet/WC doesn't have a seperate partition. It's just next to the bed/wash basin. Shower is just a small cubicle. Airconditioning is very poor. They turned it to heater mode and will not cool. Had to turn off the AC or Heater to say and had to open up the window for fresh air. Not to any Marriott standards.
Stayed 4 nights in Nov 2023

8/10 Good

Ong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

rocke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and willing to assist
Stayed 5 nights in Oct 2023

10/10 Excellent

Biao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and the staff is very friendly and helpful. Free breakfast is included.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will back
Good condotion room, very good food too. Will stay again
Stayed 1 night in Dec 2022

10/10 Excellent

Songbo

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very nice including manager and staffing. Corina help is beyond. Olivia Du is helpful also. Will back to stay again.
Stayed 21 nights in Jun 2022

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

StephenS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was quite good except that the wifi was not so efficient! I had stayed there many times and in general felt good.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the location. You need to take a subway or taxi to get anywhere. No decent restaurants nearby except for McDonald’s which is across the road.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too small and therefore not comfortable. Rest all was good
Stayed 1 night in May 2019

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Nancy

Travelled with family
Disliked: Amenities, property conditions & facilities
Breakfast is good. Don't like the open concept of tthe toilets
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well kept rooms, nice breakfast buffet.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the architecture and layout of the buildings with the separate dining area. The decor was pleasant and the rooms were very clean. The location was quite good too, close to the Metro and shopping mall.
Stayed 3 nights in Mar 2019

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
China
Good location to city sites
Stayed 2 nights in Mar 2019

8/10 Good

Xintong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be even better if the checkout is faster.
Stayed 1 night in Mar 2019

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had visited this hotel several times. The location although not next to Metro, but it is acceptable to take less than 10 mins walk.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Comfortable beds. Location away from the hustle and bustle of the city. Still close to get around by taxi and tours. Breakfast phenomenal. Restaurant great for other meals. Very accommodating staff to assist you.
Stayed 3 nights in Jan 2019

10/10 Excellent

Ian choe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
value for money indeed breakfast was decent but exellent compared to hotel price
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Amazing breakfast. Restaurants near by. True north America standard.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Convenient location
This hotel is very close to the metro station and has basic hospitality. We arrived by bullet train at Shanghai Hongqiao, the taxi driver struggled to pronounce the name and I had to call hotel for support. I got the help from hotel. I would suggest you to get down at Shanghai Railway Station which is closer to the hotel. The rooms are comfortable for 1 person, twin sharing will need adjustment. Taxi to Pudong airport will cost you 220 Yuan. +ve : Very close to Metro, Great way to travel around Shanghai even if you do not understand Mandarin +ve : Good buffet breakfast +ve : New property and hence rooms are clean +ve : Lucas, front desk was very helpful. Rest of the team could not speak fluent english. -ve : No concierge to help you with sightseeing in Shanghai Summary : Value for Money.
Stayed 2 nights in Jul 2018

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked its simple and comfortable design.
Stayed 1 night in Jun 2018

6/10 Okay

CHUN FAI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front Desk Services Improvement Urgently Required
Front desk services were terrible. Restaurant service is ok, but food is very average. Overall, hardware such as rooms, lobby, restaurants, etc is good. Software is a long way to be acceptable. Another thing worth mentioning is the location of the hotel is very difficult to get a taxi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Room was clean and big enough for myself. Staff was friendly and helpful. Price was pretty good comparing to other similar hotels in the area. My room got clear glass for the shower but you could pull out the panel next to the sink to separate between the bed and sink/shower area. Will stay here again.
Response from Liana Zhang on 18 Apr 2018
Thank you for staying in Fairfield by Marriott Shanghai Jing'an Hotel. Your comments are very important to us. Welcome to stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It looked like a pretty new hotel. I was happy staying here. Good breakfast and price.
Response from Liana Zhang on 18 Apr 2018
Thank you for staying in Fairfield by Marriott Shanghai Jing'an Hotel. Your comments are very important to us. Welcome to stay again.

10/10 Excellent

Marjorie

Stayed 8 nights in Mar 2024

8/10 Good

Wing Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

SEONGWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은데.. 서비스도 친절하고.. 다만... 화장실 문이 없(?)어요... 아메리칸 마인드면 상관 없어요!
Stayed 4 nights in Dec 2023

6/10 Okay

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy pequeña. El lavabo está casi sobre la cama. La ubicación es muy mala
Stayed 1 night in Dec 2023

10/10 Excellent

MINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

HSIAO YUN

Stayed 3 nights in Sep 2023

8/10 Good

Hun

Stayed 1 night in Sep 2023

10/10 Excellent

BOHYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Room condition was good & staffs were very kind. Hotel is located near subway station (abt 5 min. by walk) and enjoyed stay this hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

YOOCHUN

Stayed 2 nights in Aug 2023

10/10 Excellent

Taehoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good.
지하철 역에서 5분 정도 거리에 있는 곳입니다. 아주 좋아요. 조용하고, 메리어트 호텔의 실내 인테리어는 세계 어디를 가도 비슷해도 좋았습니다. 강추 합니다.
Stayed 3 nights in Aug 2023

10/10 Excellent

Scarlett

Stayed 2 nights in Jul 2023

10/10 Excellent

FNS INC

Stayed 3 nights in Jun 2023

8/10 Good

SIU KWONG TIMMY

Liked: Staff & service
Stayed 4 nights in May 2023

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

2/10 Terrible

Kam Yu

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
小心中伏
－個非常差的體驗，房間有窗但面對對面牆磚。氣溫超過28度，居然冇有冷氣，還出暖風。浴室花攦出水很慢，又冇熱水。估唔到萬麗品牌的酒店，會有這麼差的酒店及管理！
Stayed 5 nights in Apr 2023