Interior entrance

Reviews of Hotel Casa de Colón

3 out of 5
Hotel Casa de Colón
Hernando Colon 3, Seville, Seville

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 251 reviews" "
Rating 8 - Good. 95 out of 251 reviews" "
Rating 6 - Okay. 15 out of 251 reviews" "
Rating 4 - Poor. 6 out of 251 reviews" "
Rating 2 - Terrible. 4 out of 251 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a great location, walking distance to everything. Very clean and good hospitality. Really cute rooftop with tables and chairs. The only complaint is that from our room we could hear everything happening in the lobby and constantly heard the front door opening and closing. Also you can hear the cathedral bells every hour.
Stayed 2 nights in Apr 2024
Response from Rafael, Hotel Boutique Casa de Colón on 2 May 2024
Dear Mr. Divanna,First, thank you for sharing with us your experience in our hotel.We are very happy to see that you were able to enjoy our terrace and the great location. Also appreciate that you liked the charm and hospitality of the place.We are very sorry for the inconvenience with hearing reception. We take note of your comment and will use it to improve.Best wishes,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

ROGER

Travelled with partner
When we checked after a long day the wifi and tv were not working. The person on call didn’t know how to correct the issue, it was corrected the following day. I highly recommend this hotel
Stayed 2 nights in Mar 2024
Response from Hotel Boutique Casa de Colón on 30 Mar 2024
Dear Mr. Marleau, First, thank you for sharing your experience with us.We are really happy to see that you enjoyed your stay with us and that you were happy with how we handled the wifi and tv situation.Thank you also for recommending us. We look forward to having you in the future soon again. Best regards,Rafel,Hotel Boutique Casa de Colón

4/10 Poor

Milca

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and nice staff. Property is not well maintained. In my room, TV was hung almost on the ceiling and it don’t work. Phone did not work. Mini fridge did not work. No A/C and no windows. Bathroom sinks were coming off the wall. Bathroom mirrors were rusty.
Stayed 3 nights in Feb 2024
Response from Hotel Casa de Colón on 23 Feb 2024
Dear Milca, we would like to thank you for taking the time to share your stay with us. We are happy that you enjoyed our staff so much and our wonderful location. We apologise for any inconvenience caused with the phone, mini fridge or A/C. Comments like this will help us to improve our mistakes. We hope see you again soon. Kind regards, David Rosa.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!! Staff was amazing!!
Stayed 3 nights in Feb 2024
Response from Hotel Boutique Casa de Colón on 11 Feb 2024
Dear Mr/s Ruprecht,Thank you for sharing with us your experience at our hotel.We are very glad to see that you had such a good experience with your stay and with our stuff.Hope to see you again in our house,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Perfect location and within walking distance to everything! The room was huge and had very high ceilings which was nice. The bed was large but could have been more comfortable. We booked a grand deluxe room with a balcony that was supposed to have a view of the cathedral but the balcony was quite tiny and the windows were dirty so we couldn’t really see outside or stand on the balcony, so it wasn’t really worth it for that upgrade, although the size of the room made up for it. Breakfast was good and nice to have the option to be served in our room! The rooftop terrace had a wonderful view of the cathedral. Service was excellent. Shower had great water pressure. Overall a good stay.
Technically we could see a bit of the cathedral from our balcony.
Very close to Plaza de San Francisco
Beautiful front door entryway
Breakfast served in our room!
Stayed 3 nights in Dec 2023
Response from Hotel Boutique Casa de Colón on 11 Feb 2024
Dear Ms. Fernández. Thank you for sharing your experience with us.We are very happy to see that you had such a great experience in our hotel. That you could appreciate the high cielings and the beauty of the room, and could enjoy the views in the terrace, the breakfast and every other detail. Hope to have you here in the future and thank you again for sharing. Best wishes, Rafael, Hotel Boutique Casa de Colón

10/10 Excellent

Mattias

Stayed 2 nights in Nov 2023
Response from Hotel Boutique Casa de Colón on 11 Feb 2024
Dear Mr. Thoren,Thank you very much for you goof feedback with us on your experience in our Hotel. We hope that we can have you here in the future.Best wishes,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Boutique Casa de Colón on 1 Nov 2023
Apreciado Sr Alejandro, le agradecemos desde Hotel Casa de Colón que se haya tomado tiempo en valorarnos. Nos complace saber que han disfrutado de su estancia en el hotel. Ha sido un placer tenerles alojados en nuestro Hotel, y esperamos que vuelvan pronto a visitarnos en su próxima visita a la ciudad. Un cordial saludo, David Rosa. Hotel Casa de Colón.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Casa de Colon is in a perfect historical area. It is easy to walk to many tourist sites. It is clean and has beautiful old woodwork and stained glass.
Stayed 2 nights in Oct 2023
Response from Comentario de la direccion del hotel on 16 Oct 2023
Dear Mrs Pellegrini, Thank you for taking the time to let us know about your experience in our hotel. We are proud to know that you enjoyed the location of our hotel, as well as that the rooms and facilities were to your liking. We sincerely appreciate your kind words about your stay at our hotel. We hope you will consider returning in the future and that you will give us the opportunity to serve you again. Best regards, David Rosa Hotel Boutique Casa de Colón.

10/10 Excellent

Simon

Stayed 4 nights in Sep 2023
Response from Hotel Boutique Casa de Colón on 18 Nov 2023
Dear Mr Papa,Thank you very much for taking the time to share your experience with us.We are glad to see that you had such a good experience and hope to see you back in our house.Best regards,Rafael,Hotel Boutique Casa de Colón

8/10 Good

Ling Ling, Berkeley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its location. It is a small hotel in the heart of Sevilla. You can walk almost anywhere from it to most of the popular sights. The staff is friendly, the rooms are clean, and comfortable. The rooftop is nice to have a drink or breakfast. There is a view of the cathedral.
Stayed 3 nights in Sep 2023
Response from . on 27 Sept 2023
Dear Guest,Thank you for taking the time to share your impressions. We are pleased to know that you found our staff attentive and friendly, and that you enjoyed our privileged location, just steps away from the Cathedral and the Real Alcazar. We look forward to welcoming you back in the future. Best Regards, David Rosa. Hotel Boutique Casa de Colón.

10/10 Excellent

Nolga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Sep 2023
Response from Hotel Boutique Casa de Colón on 12 Oct 2023
Dear Ms. Batista,First, thank you very much for taking some minutes to share your experience in our hotel with us.We are really happy to see that you had such a good stay and that you found our place so great.Hope to see you back again in our house soon.Best regards,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location kind staff
Stayed 3 nights in Aug 2023
Response from Hotel Casa de Colón on 10 Aug 2023
Dear Ryan,Thank you so much for wrtting a comment about your stay. We are very happy you enjoyed the location and the staff. We hope to see you in the future in Seville and in our hotel. Kind regards,Hotel Casa de Colón.

10/10 Excellent

Dilenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hotel Boutique Casa de Colón on 29 Jul 2023
Dear Mr. Cisnero, Thank you for taking the time to share your experience with us. We are very happy to see that you had such a good stay in our house. We hope that you will be coming soon again to our city but especially to our hotel. Thank you again and best wishes, Rafael, Hotel Boutique Casa de Colón

10/10 Excellent

Luis

Stayed 2 nights in Jul 2023
Response from Hotel Boutique Casa de Colón on 23 Jul 2023
Estimado Sr. Díaz,Muchas gracias por tomarse un momento para compartir su experiencia en nuestro hotel con nosotros.Nos alegra mucho que haya tenido una estancia tan plena y le damos las gracias por su valoración. Esperamos volver a tenerle pronto de nuevo en nuestro hotel. Rafael, Hotel Boutique Casa de Colón

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place!
Stayed 2 nights in Jul 2023
Response from Hotel Boutique Casa de Colón on 16 Jul 2023
Dear Mr. William,Thank you very much for taking the time to share with us your experience in our hotel.We are very happy to see that you had such a good stay and that you enjoyed our hose.We hope you will come back soon again.Best regards,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a small, family owned and operated property, so if you are expecting a Hilton mega hotel you will be disappointed. But we found the property clean and well taken care of, and the staff friendly and helpful. When on our way out for lunch I mentioned that the mini fridge in our room wasn't very cool, it was replaced with a brand new fridge before we got back to the room. That level of service is rare in most big hotels. And the location is great, very near the cathedral and historic downtown with lots of walkable restaurants, shopping and things to see.
Stayed 3 nights in May 2023
Response from Hotel Casa de Colon on 8 Jun 2023
Dear Mr. David,First of all, thank you very much for taking the time to write to us. We are proud that our establishment exceeded your expectations!. We are glad that you liked the cleanliness of the hotel, the rooms and the service provided by our colleagues. Thank you very much for your positive comment, we hope you will come back to our city and especially to our Hotel. Best regards,Carlos Hick Hotel Casa de Colon

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little boutique hotel in the vezt location for nearly everything. The hotel is clean and the staff very friendly. Room 302 with its own balcony with table, chairs and lounges was an amazing find. It also had a retractable canopy for when it gets to hot.
Stayed 7 nights in May 2023
Response from Hotel Boutique Casa de Colón on 5 Jun 2023
Dear Mr. Etchell,First, thank you for taking some minutes to share your experience with us.We are very happy to hear that you had such a great stay in our hotel. We are pleased that you liked that much your room, the staff's work and that you enjoyed the great location.Hope to see you soon back in our city and specially in our Hotel.Best regards,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
our second stay at Casa de Colon was every bit as good as the first, six years ago. This charming small family-run hotel is so pretty and so welcoming. Staff are super helpful. Rooms are large and comfortable. Breakfast on the terrace, looking over to the cathedral was wonderful. All this is a fantastic location in the old town. Highly recommended
Stayed 3 nights in May 2023
Response from Hotel Boutique Casa de Colón on 24 May 2023
Dear Mr. Nash,Thank you for taking some minutes to share your experience with us.We are very happy to hear that you had such a good experience repeating in our hotel and that the second time was as good as the first. We are glad that you liked our staff, our rooms and that you were able to enjoy the breakfast on the terrace.Hope to see you a third time over here!Best regards,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

Paul

Stayed 1 night in Apr 2023
Response from Hotel Casa de Colon on 17 May 2023
Dear Mr. Paul, First of all thank you very much for taking the time to rate us. Thank you very much for the positive rating you have given us. We hope that the rooms and the service provided by our colleagues have lived up to your expectations. We hope you come back to our fabulous city and especially to our hotel !Best regards Carlos Hick Hotel Casa de Colon

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Maria Luisa. The location was super central and very easy to get around the town. The rooms are beautiful and there is a wonderful terrace for a cheeky fino in the sunshine. The pool looks great… unfortunately it’s open seasonally but you can still chill out on the sun loungers. The staff are also really lovely. Would absolutely recommend this hotel, we’ll definitely be back.
Stayed 2 nights in Mar 2023
Response from Hotel Casa de Colon on 7 May 2023
Dear Ms. Claire, First of all thank you very much for taking your time to write and rate us. We are glad that your stay was up to your expectations. We are glad that you liked both the location and the service provided by our colleagues. Thank you very much for your positive review and for your high rating, we hope you will come back to our fabulous city and especially to our hotel!Best regardsHotel Casa de Colon

8/10 Good

Young yul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could be more modern. Roof top view is good and if renovate roof top it could be more attractive place.
Stayed 3 nights in Mar 2023
Response from Hotel Boutique Casa de Colón on 29 Mar 2023
Dear Mr/s. Yul Yoon,Thank you for sharing your experience in our hotel.We are very happy that you had a good stay and that you enjoyed the views of the roof.Thank you also for the suggestions on the roof. Comments like yours help us to improve our house.We hope to see you again in our city and especially in our hotel.Best regards,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, super helpful staff, gorgeous old building
Stayed 1 night in Mar 2023
Response from Hotel Boutique Casa de Colón on 12 Mar 2023
Dear Ms. Meadows,Thank you very much for writing to share your experience in our hotel.We are happy to hear that you had a good stay and we are glad that you could enjoy the location and that our staff was helpful to you. We always try to do our best and we love to help our guests any way we can.Hope to see you again back in our city and in our Hotel soon.Thank you again,Rafael,Hotel Boutique Casa de Colón

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel breakfast on the roof was very good and the view is incredible.
Stayed 2 nights in Feb 2023
Response from Hotel Casa de Colon on 2 Mar 2023
Dear Ms Sally,first of all thank you very much for taking the time to write to us. We are pleased to hear that your stay at our hotel lived up to your expectations. We are pleased to hear that you enjoyed the breakfast and the accompanying views. Thank you very much for your positive review, we hope you will come back to our wonderful city and especially to our hotel!Best regards Carlos Hick Hotel Casa de Colon

10/10 Excellent

Steven T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great customer service
This wonderful hotel is very well located with only two minute walk to the cathedral. The hotel is full of character, from the entrance foyer and reception and the rooms themselves (we had a room on the top floor with a roof terrace).The hotel offers a breakfast that can be taken in the room, reception or roof terrace The staff are extremely friendly, our stay clashed with the Seville Marathon and the staff gave us lots of advice about road closures and how we could make our travel arrangements. We will definitely stay here again.
Stayed 2 nights in Feb 2023
Response from Hotel Boutique Casa de Colón on 24 Feb 2023
Dear Mr. Fenton,Thank you very much for taking the time to share your experience at our hotel.We are so glad you had such a great stay! and very happy that you enjoyed the location and appreciated the work of our staff.We also hope you come back soon to our city and repeat with us.Best regards,Hotel Boutique Casa de Colón

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Straight out of a movie. Staff was very welcoming and friendly. Can't wait to come back. Would love to book again!
Stayed 2 nights in Feb 2023
Response from Hotel Boutique Casa de Colón on 13 Feb 2023
Dear Ms, Velazquez,Thank you for taking the time to share your experience with us.We are very pleased to hear that you enjoyed your stay with us and that our staff helpful for you.We do hope that you book and come back again soon.Best regards,Hotel Boutique Casa de Colón

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay for the breakfast and have it on the terrace. It's worth the 9 Euro and just lovely!
Stayed 1 night in Nov 2022
Response from to Michelle on 24 Nov 2022
Dear Michelle, thank you for taking the time to write to us.we are glad that you liked our breakfast and the views we offer. we hope you will come back to our establishment and to our city. best regardsCasa de Colon

8/10 Good

Andrew

Stayed 2 nights in Oct 2022

6/10 Okay

JOHN

Liked: Cleanliness, staff & service
Disliked: Room comfort
Penthouse Room Listing is Misleading
So I booked what was described as a “Penthouse Room” and decided to pay a premium and splurge on a nice room for a few days in Seville only to find that the room was not the one pictured at all. Presumably the one in the photos is 302. 301 is a very small, very plain room and absolutely not worth the money. On top of that the safe did not work and the AC was out the whole time I was there and it was 90 degrees plus each day and and the room faces west and gets a ton of light and heat in the afternoon. I was told it wouldn’t be fixed until after I left. To remedy the situation I was given a portable unit powered by ice cubes. On the positive side, the lobby is beautiful and the hotel is centrally located which makes it easy to get everywhere you want to be but also means you are tripping over tourists every time you step out and there’s a lot of noise and activity. If I had it to do over I would have stayed in Santa Cruz or even Triana.
Stayed 3 nights in Sep 2022
Response from Hotel Casa de Colon on 29 Oct 2022
Dear John, First of all thank you very much for taking the time to write to us. We are sorry to hear that your stay at our establishment did not live up to your expectations. Comments like yours help us to improve our service and establishment. Best regards, Hotel Boutique Casa de Colon

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect spot in the heart of Seville!
The location, its coziness and a friendly staff made our stay in Seville a memorable one. Easy access to the Cathedral, Alcazar and other historic sites as well as to top-rated Tapas bars & restaurants, also make it ideal for your next stay in this wonderful city. Highly recommended!
Stayed 1 night in Sep 2022
Response from Hotel Casa de Colon on 29 Oct 2022
Dear Wilfredo, First of all, thank you very much for taking the time to write to us. We are very pleased with your comments about our location, our establishment, and our staff. We are glad that you had a memorable experience with us and we hope that in the future you will come back to us again when you return to Seville. thank you very much and best regards, Boutique Hotel Casa de Colon.

8/10 Good

Mudita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent 3 night stay. The staff, facilities and location were excellent. The heritage property was full of character. Excellent views from the terrace. In the heart of Santa Cruz, yet had a calm, welcoming home-like feel. In hindsight, could have booked a room with a balcony.
Stayed 3 nights in Sep 2022
Response from Hotel Casa de Colon on 29 Oct 2022
Dear Mudita,first of all, thank you for taking the time to write to us. We are proud that you liked our establishment and its amenities, as well as the service. Next time you come to town, do not hesitate to contact us. Best regards, Casa de Colon Boutique Hotel

10/10 Excellent

Rony

Stayed 3 nights in Sep 2022

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff!
Stayed 3 nights in Sep 2022
Response from hotel Casa de Colon on 29 Oct 2022
Dear Tamara, Thank you for taking the time to write to us, we appreciate your comment and your rating. We are glad that you liked the location of our establishment, and our staff. If you plan to come back to Seville, we will be waiting for you here. Best regards, Boutique Hotel Casa de Colon

8/10 Good

warren

Stayed 1 night in Aug 2022

10/10 Excellent

Monica

Stayed 2 nights in Aug 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly helpful staff.
Lovely boutique hotel . The breakfast on the roof terrace was worth every penny. Would stay again when we go back to Seville. The staff were all so friendly and gave us some great tips.
Stayed 4 nights in Jul 2022
Response from Gabriel on 17 Jul 2022
Dear Douglas. First of all thank you so much for your kind words and for choosing us for your stay in Seville. We're pleased to hear that you loved the breakfast on the terrace, we do hope you come back to enjoy once you decide to visit Seville again, and we do hope you choose us again for your next stay. Again, thank you so much. Best wishes

8/10 Good

Faizal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close the Cathedral Lots of restaurants around the area Friendly staff
Stayed 2 nights in Jun 2022
Response from Hotel Boutique Casa Colón on 2 Jul 2022
Dear guest. Thank you so much for your kind words, we are pleased to hear you enjoyed our service as staff and that you also were able to enjoy our location that gives you everything you need in Seville at walking distance. Again thank you much for choosing us. Best wishes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. A little outdated but everything was clean and staff are very friendly and accomodating.
Stayed 4 nights in Jun 2022
Response from Hotel Boutique Casa Colón on 2 Jul 2022
Dear guest. Thank you so much for your feedback, we´re pleased to hear you enjoyed our service as staff, we do hope you come back. Thank you for choosing us. Best wishes.

8/10 Good

Scott, KENOSHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Older property, but very clean. Noise from the lobby-central courtyard was the only downside. We would stay again without hesitation.
Stayed 5 nights in Apr 2022
Response from Ana- manager on 27 May 2022
Dear Scott, First of all ,thank you for sharing your experience in our hotel. It make us realy happy that you enjoyed your stay and you apreciate our staff and cleaned. We hope to see you again very soon! Thank you again, Best wishes,

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Great hotel and room. Lovely €9 breakfast in the room or sun terrace. 3 min walk to Cathedral and Alcazar gardens. Perfect!
Stayed 3 nights in Aug 2021
Response from Ana, manager on 13 Oct 2021
Dear Mark, Thank you for your recomandation. We are happy to hear that you had an pleasant stay at our hotel and that you liked our hotel and the rooms. It is nice to hear that you liked the localization and the breakfast. We hope we will see you again very soon. Kind regards

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, charming, perfect
Beautiful historical hotel - a bit older understandably but it’s part of the charm and I embraced that. Charmin rooftop terrace overlooking cathedral, staff were helpful and lovely. Location cannot be beat in the center of the old town, lots of food options nearby, couldn’t hear noise on the street. you are steps away from the UNESCO sites and just 15-20 mins on foot to everything else, including triana. Very safe and secure.
Stayed 3 nights in Aug 2021
Response from Ana, Manager on 13 Oct 2021
Dear Marian, Thank you very much for sharing your experience during your stay at our hotel and your nice kind of words. We are glad to hear that you had a good time in our hotel and that you appreciate the charm of our hotel and the location. We hope to see you soon back in Seville. Best Wishes

2/10 Terrible

IKER

Liked: Cleanliness, property conditions & facilities, room comfort
Surprise: Hotel closed
The hotel was CLOSED due to COVID and they didn’t tell us. No e mail, call, message. Nothing. Horrible. In the end they gave us a replacement but not a nice experience
Stayed 1 night in Dec 2020
Response from Ana Pazos, manager on 23 Dec 2020
Dear Iker, First of all, we would like to apologize for your experience and for the misunderstanding, we regret all inconveniences. You know the situation we are all going through because of the COVID, for this reason, on October 30th, the government of Andalusia decided to close the borders and automatically all the reservations were cancelled and we had to close our Hotel. Obviously, we thought that your reservation was also cancelled because legally you could not came, we apologize for this mistake again. We hope that you enjoyed the superior star hotel we are looking quickly for you and that you liked our city. Please, if you came in the future, call us and you will give you a discount for the inconveniences. We hope you will accept our apology and our best wishes for the future. Stay Safe and best wishes

10/10 Excellent

Wiliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre hotel Seville
Excellent value for money in a great central location
Stayed 2 nights in Sep 2020
Response from Ana on 7 Oct 2020
Dear Wiliam, First of all, thank you for share your experience about your stay in the Hotel. It was a pleasure to receive you. We are happy that you had a good stay in our hotel and enjoyed the location and value. We work very hard to do it. We hope to see you very soon.

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, restaurants, cathedral, palace , shopping just outside hotel. Staff extremely helpful, breakfast delicious, room spacious and clean with very comfortable bed.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, terrace, staff, breakfast, views all fantastic
Stayed 4 nights in Dec 2019

10/10 Excellent

priyank

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Internal room without natural light and air and full of sounds from other rooms
Stayed 3 nights in Oct 2019
Response from Ana -Manager on 19 Nov 2019
Dear Guest, Thank you for your opinion about the hotel. All our rooms is different, but many of these room have a window into the street sowhen you come back, if you prefer a room with views you can tell us before you came and we can help you. We take note about your suquestion about the sound from other room. Hope you will come back soon, Best wishes.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location in old Sevilla. Very clean but cramped rooms. Nice terraces. Very difficult parking.
Stayed 1 night in Oct 2019
Response from Ana - Manager on 20 Nov 2019
Dear Guest, Thank you for your review. We hope you have a good stay here with us, and we are verry happy you like the location, terraces and the cleaning. We know its difficult to find a parking so we send a email with information to all our guest so they for example can easy find us or where they could park. Hope you will come back, Best wishes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Ana - Manager on 20 Nov 2019
Dear Guest, Thank you for your good review, i hope you had a nice time here in Sevilla. Hope you will come back soon, Best wishes.