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Reviews of Sarge's Hotel

4.5 out of 5
Sarge's Hotel
Kololi Sere Kunda Senegambia, Serrekunda, Gambia

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great value
Friendly and helpful staff, really nice people. Great air con in the room. Looked like a lot of improvements were happening while I was there - new wooden sunbeds, improved WiFi. The room was cool and clean. The pool is nice and is perfect on a hot day. An already broken mirror in my room was fixed without me saying anything. Few things wrong in the room - loose shower attachment, loose towel and toilet roll fittings, no main light so it was dark even with the lights on. Mosquitos in the room. WiFi rarely worked in the room. All of that was workable and didn’t really spoil anything for me given the price I paid (although the sporadic internet was annoying). The main issue, and it’s not the fault of the hotel, is the noise that comes from the tourist bars and restaurants. The music is loud and goes on late most nights, making it hard to sleep at a reasonable hour. Bring ear plugs! I kind of got used to it after a while. Overall a great value hotel, clean and safe with lovely staff. I would stay here again.
Stayed 11 nights in Jan 2024

4/10 Poor

DINO

Stayed 10 nights in Mar 2024

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2024

10/10 Excellent

Lippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2024

6/10 Okay

Dina

Liked: Cleanliness, staff & service
Gut gelegenes Hotel
Das Personal war sehr freundlich und hilfsbereit und auch das Hotelzimmer war sauber. Nur leider lies das Frühstück viele Wünsche offen und war sehr überschaubar. Was uns gefiel, dass das Hotel optimal gelegen war. Alles war schnell zu erreichen wie Shops, Restaurants, Banken/Bankautomaten.
Stayed 11 nights in Dec 2023
Response from Christian Attah. on 31 Dec 2023
Dear Dina,Thank you for staying with us. We are glad you enjoyed your stay. We are improving our amenities it will get better the next time you visit again.

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from Christian Attah. on 8 Dec 2023
Dear Jennifer,Thank you for staying with us and taken the time to review your experience. We are glad you had a wonderful stay with us. Once again, thank you for given us the opportunity to serve you. We look forward to welcoming you back soonest.Christian Attah.