Thanks for the review. I have submitted some of your findings to our staff, at least as far as they are concerned. They have responded to that. I live in the Netherlands myself, I cannot assess whether the complaints and the answers from our staff are correct. I will try to explain a few things as far as I can as the owner. The walls are regularly updated, rooms 5 and 6 have been completely repainted 2 weeks before your arrival. The walls are often damaged by guests throwing their suitcases against the walls. As for the interior, that is a matter of taste, I would say look at the photos. Regarding the commencement of working hours, it can be discussed and adjusted on request, apparently that has not happened. That apparently they are not cleaned properly and that they sleep 4 hours I cannot judge from a distance. It sometimes happens that we suffer from ants, even here in the Netherlands that happens, but that the entire villa is full is not true, I asked that extra for our staff, that does not seem to be the case. Because then of course something has to be done about it. I never close the mosquito net myself, I did not know there were nets with holes in it, I asked to photograph it to show me how bad it was. It was not too bad, but that has already been made again. Regarding the TV, the staff told me that the TV was working normally, they replaced the batteries, but apparently one of the children had taken them out. Unfortunately these guests has not contacted me or our help desk in Bali, because we are there for guests who have problems solving that. Read also the more than 200 reviews we have on Zoover holiday reviews.