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Reviews of SR Home Stay at KLIA

2.5 out of 5
SR Home Stay at KLIA
61,62, Jalan Warisan Puteri 1/2 Kota Warisan, Sepang, Selangor

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Poh Kiong

Travelled with family
Disliked: Cleanliness, room comfort
When I wanted to check-in, the front desk person told me that they did not received my booking despite I showed him the Hotels.com booking record and receipt. It took me a hour for waiting.
Stayed 1 night in Sep 2022
Response from Manager on 2 Nov 2022
Due to Luqman's sort of lack of experience, he doesn't realize he needs to check the booking through Expedia because the previous two old staff who were teaching him didn't mention it.

10/10 Excellent

Yew Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and quiet place
Stayed 1 night in Aug 2019

8/10 Good

Mel.L, KK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in a new housing area, 5 to 10 minutes walking distance from shop lot and a shopping mall nearby, many restaurant available. The property is very clean and tidy, cosy and big space for big group, 4 rooms with 1 king bed, 3 queen beds and each room with private bathroom. The dissatisfied was they did not provided hair dryer, the wifi signal unstable, the handphone signal weak and unreachable inside the house maybe because of this is a new housing area. Another thing was in the Expedia booking website, it stated "FREE SHUTTLE BUS", that was a terrible WRONG information given! This statement misleading us, there was NO FREE SHUTTLE BUS PROVIDED! NO FREE SHUTTLE BUS PROVIDED! NO FREE SHUTTLE BUS PROVIDED! If come here by using Grab, that would cost you RM45 by normal car, if by a van from airport will cost RM99.90
Stayed 1 night in Jun 2019
Response from Luqman on 6 Nov 2022
Hello, we're sorry to hear that you were unable to obtain a hairdryer previously. We have a hairdryer that you can collect at S Rose Hotel because the area has a bad signal, but our wifi has been improving. We do not have a free bus shuttle, however there is one nearby at S Rose Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019