Exterior

Reviews of The Prima Hotel Jongno

3.5 out of 5
The Prima Hotel Jongno
46 Ujeongguk-ro, Jongno-gu, Seoul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 79 reviews" "
Rating 8 - Good. 15 out of 79 reviews" "
Rating 6 - Okay. 9 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to a subway and a lot of busses. Staff is very helpful. Room was pretty spacious and clean. Shower is very nice. Glad I booked this hotel!
Stayed 4 nights in May 2024
Response from The Prima Jongno on 9 May 2024
Dear Guest.Hello, this is the front desk of Hotel Prima Jongno.Thank you for your valuable review.We are glad that you enjoyed your stay with us.We appreciate your compliments about our staff and location.We hope you will continue to stay at Hotelprima Jongno in the future.Thank you once again for your review.Best Regards.

10/10 Excellent

Hyeonsu

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Insadong and Gwanghwamoon. Loved cleanliness of the hotel and the friendly staff.
Stayed 4 nights in May 2024
Response from Crystal on 8 May 2024
Thank you for your compliments about our serviced residence during your recent stay. We will try to do our best to provide you honest and make a high quality service every time.Thank you very much.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to shopping and many food outlets Wwlking distance to buddhist temple 2 palaces and lotte shopping mall Will stay here again as staff very helpful and friendly Highly recommend
Stayed 6 nights in May 2024
Response from The Prima Hotel Jongno on 8 May 2024
Thank you for visiting The Prima Hotel Jongno.Thank you for the nice compliment.Good comments from customers are shared with other customers and the hotel.It's a great help.We will continue to strive to provide good service.We promise to provide service that will satisfy you the next time you visit.Thank you.

10/10 Excellent

Mori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable for staying.
Stayed 3 nights in May 2024
Response from Crystal on 5 May 2024
Your positive comment would be great help to other guests who are planning to visit our hotel.Thank you again and look forward to have you with us again with even better service!Thank you very much.

6/10 Okay

Hannah, San Diego

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from The Prima Jongno on 6 May 2024
Dear HannahThank you for using The Prima Jongno.We'll take care of the service so that you'll be more satisfied with your next visit.Once again thank you for leaving a rating and look forward to seeing you again.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the staff was so kind and welcoming.
Stayed 6 nights in Apr 2024
Response from The Prima Jongno on 4 May 2024
Dear Sarah,Warm greetings from The Prima Jongno.First of all, Thank you for choosing Hotel The prima Jongno and Thank you for sharing your experience about your recent stay with us. Your feedback will push us to be The Prima Jongno, also we will continue to strive to provide the most comfortable stay to our guests.Once again thank you for your reviews and look forward to seeing you again.Thank you.

8/10 Good

Jin, Mount Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small what I expected and the room needs a couch.
Stayed 3 nights in Apr 2024
Response from Crystal on 5 May 2024
Your detailed feedback will push us to be Hotel Theprima Jongno, also we will continue to strive to provide the most comfortable stay to our guests.

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable accommodation in the heart of Seoul
Stayed 6 nights in Mar 2024
Response from LEE on 25 Apr 2024
Thank you for your interest in our hotel and I hope to see you again.

10/10 Excellent

judy shui yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has recently been renovated and reopened a month ago so everything is new and clean. Front desk staff was courteous and helpful, as well housekeeping. Location was excellent, proximity to all the major attractions and 5 mins to jonggak Station. All in all, a very good stay at The Prima hotel. Will definitely book again.
Stayed 4 nights in Apr 2024
Response from LEE on 25 Apr 2024
Thank you very much for using Prima HotelAlso, thank you again for filling out the impressions of your stay. I'm glad you had a pleasant stay.I would appreciate it if you could choose Prima Hotel for your next stay. I hope you take care of your health and all the staff will wait for your next visit. Thank you.

8/10 Good

Mayleen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the close location to the Insadong art street… so much to see!
Stayed 4 nights in Apr 2024
Response from LEE on 25 Apr 2024
I think one of the advantages of Prima Hotel is that there is an art street in Insa-dong. Thank you for your review.

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! The location was perfect! Right near shopping streets and malls and cafes. Also very close to good bus stops. The rooms were clean comfortable and quiet. Great place for the price.
Stayed 4 nights in Apr 2024
Response from HWANG on 1 May 2024
Thank you for your compliments about our serviced residence during your recent stay. We will try to do our best to provide you honest and make a high quality service every time.Thank you very much.

10/10 Excellent

Stephen, Newcastle Upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024
Response from The Prima Jongno on 3 May 2024
Dear StephenWarm greetings from The Prima Jongno.Thank you for choosing The Prima Jongno as your accommodation during your holiday in Seoul. We hope your stay was enjoyable and satisfying.we will always strive to provide you with good service.If you have a chance to visit Seoul and The Prima Jongno again, It will be my pleasure to make your accommodations more delightful and memorable stay.Thank you.

10/10 Excellent

Arthur Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Mitarbeiter, super sauber gutes Frühstück. Uns hat´s sehr gut gefallen! Dankeschön!
Stayed 5 nights in Apr 2024
Response from The Prima Jongno on 16 May 2024
Thank you for choosing Hotel The prima Jongno. We will try to do our best to provide you honest and make a high quality service every time.Thank you very much.

8/10 Good

Koyo

Liked: Cleanliness, property conditions & facilities
清潔で良かった
Stayed 2 nights in May 2024
Response from The Prima Jongno on 13 May 2024
こんにちは。ザ・プリマ鍾路客室チームです。お客様の口コミと点数、ありがとうございます。お客様のご滞在が良い思い出として残ることを願っています。今後も当ホテルをご愛顧いただければ幸いです。また、次回お会いできる日を楽しみにお待ち申し上げております。ありがとうございました。

8/10 Good

SONOKO

Travelled with group
Liked: Cleanliness, staff & service, amenities
清潔あり室内センスも良かったです。 洗面所、シャワーも使いやすくて良かったです。バスタブあれば満点!でした 駅近、コンビニ、スーパー、飲食、雑貨屋、カフェ何でも揃っていて便利、スタバのリザーブも近くて最高でした。ホテル内にWOWPASS機もあり便利でした。
Stayed 3 nights in Apr 2024
Response from HWANG on 13 May 2024
明洞の中心に位置し、ショッピングモールへも徒歩圏内、地下鉄駅にも隣接している当ホテルの立地は、お客様にとって魅力的な要素であり、それがお客様にもお役に立てたことを嬉しく思います。もう一度お会いできるのを切に望みます。ありがとうございます。

8/10 Good

Yuzuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しく清潔なホテルでした。複数の地下鉄の駅に歩いてアクセスでき、とても便利です。
Stayed 3 nights in May 2024
Response from The Prima Jongno on 8 May 2024
こんにちはお客様。ホテルプリマ鍾路フロントデスク。お客様の大切な後期と星点よく受けてみました。私たちの場所と清掃の状態に感謝します。これからも当ホテルプリマ鍾路をご愛用いただきたいと思い、またお会いできる日を楽しみにしています。もう一度お客様のレビューに感謝します。

10/10 Excellent

YUKA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの室内、水まわりも清潔で、とても快適に過ごせました。スタッフの方もとても親切でした。 安国まで徒歩で行くことができるので、朝から目当てのパン屋さんにいけて充実した旅になりました。
Stayed 3 nights in Apr 2024
Response from The Prima Hotel Jongno on 8 May 2024
もう一度当ホテルに対する関心に感謝して, うちのすべての役人がお客様をまたお目にかかるのを希望に致します

10/10 Excellent

Sanami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く観光に便利でした。歩いて行ける範囲に観光地やお店も多いです。 スタッフの方も施設で質問にも丁寧に答えてくださいました。 部屋も清潔でアメニティも充実しており過ごしやすかったです。ペットボトルの水もいただけました。
Stayed 3 nights in Apr 2024
Response from Crystal on 8 May 2024
ザ·プリマ鍾路ホテルにお越しいただきありがとうございます。これからも良いサービスのために努力します。次回お越しの際もご満足いただけるサービスをお約束いたします。ありがとうございます。

10/10 Excellent

MAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キレイでどこに行くにも便利で良かったです
Stayed 2 nights in May 2024
Response from Crystal on 8 May 2024
ホテル ザプリマ鍾路にお越しいただきありがとうございます。お客様の良いコメントありがとうございます。これからも良いサービスのために努力します。

10/10 Excellent

MINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, can access from Myeongdong on foot
Stayed 2 nights in Apr 2024
Response from Hwang on 3 May 2024
Your positive comment would be great help to other guests who are planning to visit our hotel.Thank you again and look forward to have you with us again with even better service!Thank you very much.

10/10 Excellent

Moyu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1歳2ヶ月の赤ちゃんを連れて家族で滞在しました。ベビーベッドのサービスはありませんでしたが、シングルベッドを全て囲えるベビーゲートがあったお陰で、安心して寝られました。 また、些細なお願いや借り物も快く引き受けてくださり、とても快適でした。 周りの飲食店もすごく充実しているので、何も食べるか迷うほどでした! また利用したいです。
Stayed 4 nights in Apr 2024
Response from The Prima Jongno on 4 May 2024
Moyu様へロイヤルホテルソウルを訪問してくださってありがとうございます。最近、当ホテルに宿泊したことに対するコメントを共有してくださって感謝して、お客様の期待以上だったなんて嬉しいです。お客様の良いコメントが異なるお客様とホテルに大きな助けになります。これからも良いサービスのために努力します。次回いらっしゃる時にも満足していただけるサービスを約束いたします。 ありがとうございます。

6/10 Okay

HITOSHI

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Prima Jongno on 4 May 2024
Hitoshi様へホテル ザプリマ鍾路にお越しいただきありがとうございます。快適で満足のいく滞在を提供できるザ・プリマ・ジョンノホテルになります。ありがとうございます。

10/10 Excellent

Seito

Stayed 3 nights in Apr 2024
Response from The Prima Hotel Jongno on 8 May 2024
もう一度当ホテルに対する関心に感謝して, うちのすべての役人がお客様をまたお目にかかるのを希望に致します

10/10 Excellent

Haruna

Travelled with group
Liked: Amenities, property conditions & facilities
Thank you for everything. We apriciate the room was upgraded. I'd like to stay again. Thank you.
Stayed 2 nights in Mar 2024
Response from LEE on 25 Apr 2024
This is room department.We sincerely appreciate your positive feedback regarding overall your stay. Thank you so much.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Cerca del hotel, elegante y la atención del personal es excelente.
Stayed 2 nights in Mar 2024
Response from LEE on 25 Apr 2024
Gracias por compartir su experiencia sobre su reciente estadía con nosotros.

10/10 Excellent

Keum-hee

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3인실의 경우, 보통 더블과 싱글로 된 경우가 많은데 슈퍼싱글 3개가 나란히 있었고 침대 간격도 넓어서 편안했어요. 대로변에있는데도 조용했어요.
Stayed 1 night in Mar 2024
Response from 더 프리마 호텔 종로 on 25 Mar 2024
안녕하십니까, 더 프리마 호텔 종로입니다.먼저 귀한 시간 내어 저희 호텔을 찾아주셔서 대단히 감사드립니다.고객님께서 남겨주신 귀중한 의견은 저희 더 프리마 호텔 종로가 발전함에 있어 지침으로 삼도록 하겠습니다.다시 한번 저희 더 프리마 호텔 종로를 방문해 주셔서 대단히 감사드리며, 추 후 다음 기회에 고객님을 다시 한번 더 모실 수있기를 기대하겠습니다.감사합니다 더 프리마 호텔 종로 드림