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Reviews of Solaria Nishitetsu Hotel Seoul Myeongdong

3.5 out of 5
Solaria Nishitetsu Hotel Seoul Myeongdong
27 Myeong-dong 8-gil, Jung-gu, Seoul, Seoul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1229 out of 1777 reviews" "
Rating 8 - Good. 405 out of 1777 reviews" "
Rating 6 - Okay. 78 out of 1777 reviews" "
Rating 4 - Poor. 39 out of 1777 reviews" "
Rating 2 - Terrible. 26 out of 1777 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Rooms were small. Towels were thin and small. Pillows were uncomfortable. Easy access to Myeongdong Street for food and shopping.
Stayed 5 nights in Apr 2024

8/10 Good

Rhianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an easy two-night stay at the Solaria. I liked the location as it was close to two metro stations and only a short walk to a major street to catch a taxi. Staff were extremely nice, responsive, and helpful. I was on the 7th floor and heard absolutely no noise from the busy streets below. My room was clean, and I appreciated all amenities. My one complaint is that both the carpet and the wallpaper are old and contain stains. I do legitimately think the room was clean, but stains give the appearance that it's not. Updates are needed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mafan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. In the midst of the Myeongdong shopping street, but away from the noise and bustle, this is my second time at this hotel and will continue to be my mainstay in Seoul. Clean, comfortable, and a welcoming place to be.
Stayed 6 nights in Apr 2024

6/10 Okay

Catherine

Travelled with group
Disliked: Amenities, property conditions & facilities
Room was small, pillows were uncomfortable, and bath towels were thin. Hotel restaurant closes at 4pm. There was no gym or spa. Other than that, location was right in the heart of Myeongdong with lots of restaurants, shopping, and spas which made up for the hotels lack of amenities.
Stayed 5 nights in Apr 2024

10/10 Excellent

Li ling

Liked: Cleanliness, staff & service, amenities
The only problem is the aircond in the room making noise and not cooling
Stayed 2 nights in Apr 2024
Response from Front desk Lim soowoon on 24 Apr 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and for sharing your feedback with us.We're pleased to hear that overall, your stay with us was satisfactory. However, we apologize for the inconvenience caused by the noisy air conditioning unit in your room. Your comfort is important to us, and we regret that this issue impacted your experience.Please rest assured that we will address this matter promptly to ensure that our guests enjoy a comfortable and relaxing stay with us. If there are any additional details you would like to provide or if there are any other concerns you encountered during your stay, please don't hesitate to let us know.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

10/10 Excellent

Chelseajean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room
Stayed 3 nights in Apr 2024
Response from Front Office KIM HYUNJU on 26 Apr 2024
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeongdong. We appreciate your valuable comments. It is always a pleasure to hear, that our guest enjoyed their stay. Positive feedback such as yours is always motivating us to continue to strive for excellent service.We look forward to welcoming you back again soon!Warmest regards,

10/10 Excellent

Jeralyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd stay when I visit seoul
Stayed 7 nights in Apr 2024
Response from Front desk Lim soowoon on 24 Apr 2024
Thank you for your continued loyalty to Solaria Nishitetsu Hotel Seoul Myeongdong and for choosing to stay with us once again during your visit to Seoul.We're thrilled to have had the opportunity to host you for the third time, and we're delighted to hear that you continue to trust us with your accommodation needs in Seoul. Your support means a lot to us, and we're committed to ensuring that each of your stays with us is memorable and enjoyable.If there's anything specific you'd like to share about your recent stay or any suggestions you have for us to further enhance your experience, please feel free to let us know. We always strive to exceed your expectations and provide you with the best possible service.We look forward to welcoming you back for many more stays in the future. Until then, safe travels, and we can't wait to see you again soon!Warm regards,

10/10 Excellent

Hwee kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location n friendly, helpful staff. Like the toilet with auto bidget
Stayed 6 nights in Mar 2024
Response from KIM HYUNJU Front Office on 17 Apr 2024
Thank you for staying with us!It was so kind of you to take the time to leave us such a nice review. It is always our pleasure to know that our guest enjoyed their stay with us! It was great to have met you and served you. We deeply appreciate your recommendation!We look forward to welcoming you soon again!Warmest regards,

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect, the only downside is vehicle cannot go into the hotel street. Room is clean, property is well maintain.
Stayed 7 nights in Mar 2024
Response from Front Office, Jeong Lee on 7 Apr 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and for sharing your positive feedback with us.We're delighted to hear that you found our hotel's location to be perfect for your needs. Being situated in the heart of Myeongdong offers our guests easy access to various shopping, dining and transportation options that the area has to offer.We're also pleased to learn that you found your room to be clean and well-maintained during your stay. Our dedicated team works hard to ensure that our guests enjoy a comfortable and enjoyable experience with us.While we understand the inconvenience of vehicle access to the hotel street due to the pedestrian zone policy done by Korean government, we hope that the overall experience and convenience of our location made up for this limitation.We appreciate your feedback and look forward to welcoming you back for another memorable stay in the future.Warm regards,Front OfficeJeong Lee

10/10 Excellent

Roderick M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is PERFECTLY located in the middle of shopping and restaurants. It's a close walk to the subways to multiple directions making it extra convenient to get to any destination easily. We were able to drop our bags off at the hotel conveniently before lunch/dinner or a massage or start our street food extravaganza. I won't look anywhere else to stay when I come back to Seoul!
Stayed 3 nights in Mar 2024
Response from Front Office on 6 Apr 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and for sharing your feedback with us.We're thrilled to hear that our hotel's location perfectly met your needs, providing easy access to shopping, dining, and transportation options. It's wonderful to know that you found our proximity to subways convenient for exploring various destinations in Seoul.We're delighted that you found our luggage storage service convenient and that it allowed you to make the most of your time exploring the city, whether it was enjoying a meal, relaxing with a massage, or indulging in the local street food scene.Your loyalty is greatly appreciated, and we're honored to be your preferred choice of accommodation for your future visits to Seoul. We look forward to welcoming you back for another memorable stay.Warm regards,Front OfficeJeong Lee

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front desk. Dohui Kim on 6 Apr 2024
Greeting from Solaria Nishitetsu Hotel Seoul Myeongdong. Thank you for your high ratings! We're delighted to hear that you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Kath

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact they gave us 2 keys
Stayed 2 nights in Mar 2024
Response from Front desk Lim soowoon on 6 Apr 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and for sharing your feedback with us.We're glad to hear that you appreciated the convenience of having two keys during your stay. Providing our guests with multiple keys ensures flexibility and ease of access, and we're delighted that this added to your overall experience.We hope you had a pleasant stay with us, and we look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Maria Cristina Pilar, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located in the heart of myeongdong. Eateries and shops abound right as you exit the building. The rooms are well appointed and spacious. I love the room and fabric refresher, as well as the humidifier provided. Property was secure. VIP gift of “drink” was just hard to avail of, because of the very limited awkward time it was offered.
Stayed 5 nights in Feb 2024
Response from Front Office Lim soowoon on 13 Mar 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and for providing us with your valuable feedback.We are delighted to hear that you enjoyed our convenient location in the heart of Myeongdong, surrounded by eateries and shops. It's wonderful to know that you found our rooms well-appointed and spacious. We're also pleased that you appreciated the amenities provided, including the room and fabric refresher, as well as the humidifier.However, we apologize for any inconvenience you experienced regarding the availability of the VIP gift. We understand your frustration with the limited and awkward timing for its redemption. Your feedback is valuable to us, and we will review our processes to ensure a smoother experience for our guests in the future.Once again, thank you for your feedback, and we hope to welcome you back for another enjoyable stay.Warm regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff can speak many languages and their customer service is top notch.
Stayed 1 night in Feb 2024
Response from KIM HYUNJU on 5 Mar 2024
Thank you for staying at the Solaria Nishitetsu hotel Seoul Myeong-dong.We are very happy to hear that you were satisfied with our hotel. I am sure that your comment would be helpful for some guests who will stay this hotel.We look forward to welcoming you back to our hotel in the future. Again, thank you very much for selecting Solaria Nishitetsu hotel Seoul Myeong-dong. Best Regards.

10/10 Excellent

Maria Carmela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Feb 2024
Response from KIM HYUNJU on 5 Mar 2024
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeongdong. We appreciate your valuable comments. It is always a pleasure to hear, that our guest enjoyed their stay. Positive feedback such as yours is always motivating us to continue to strive for excellent service.We look forward to welcoming you back again soon!Warmest regards,

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Myeongdong. Only a short walk to either Myeongdong station (line 4) or Euljiro-1 station (line 2). The room itself is spacious with a sitting area and desk. The bathroom area was also roomy with a tub and separate toilet. The bed was comfy and big but the only issue we had is with the pillows. They are either too soft or too hard, no in between. Regardless, we slept pretty well and the rooms had good soundproofing. Would stay here again.
Stayed 3 nights in Feb 2024
Response from Front Office Soowoon Lim on 24 Feb 2024
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeongdong and for sharing your valuable feedback.We're delighted to hear that you enjoyed our hotel's great location in the heart of Myeongdong, offering easy access to nearby subway stations. It's wonderful to know that you found your room spacious and comfortable, with a cozy sitting area and desk. We apologize for any inconvenience caused by the pillows not meeting your preference; your feedback regarding this is duly noted.We're pleased to hear that you had a restful night's sleep and appreciated the soundproofing in the rooms. Your satisfaction is important to us, and we're grateful for your kind words. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards

8/10 Good

SOK KUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and everything is around your hotel. Only setback is that the road of myeongdong will be closed after 10.00 am daily, so no car is allow to go in. make sure you check out before 10.00 am if you want your transport to be directly outside the hotel, otherwise you have to drag your luggage all the way out to the other access road
Stayed 4 nights in Feb 2024
Response from Front Office on 20 Feb 2024
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeongdong for your stay and for sharing your valuable feedback.We're glad to hear that you found our hotel convenient and well-situated for your needs. Our central location in Myeongdong does offer easy access to various amenities and attractions in the area.We understand your concerns regarding the closure of the road in Myeongdong between 10:00 am and 23:00, as part of the Korean government's pedestrian zone policy. We apologize for any inconvenience this may have caused during your stay. Please be assured that we are actively exploring various solutions to address this issue and improve the overall guest experience.We appreciate your understanding and patience in this matter. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,Front OfficeJeong Lee

6/10 Okay

Anita Marina

Stayed 4 nights in Feb 2024
Response from フロント、チェ・ミンジョン on 28 Mar 2024
この度はソラリア西鉄ホテルソウル明洞をご利用くださいまして誠にありがとうございます。楽しい韓国旅行になれましたでしょうか。当ホテルにご滞在中、快適にお過ごしいただけましたでしょうか?お忙しいところレビューを残してくださいまして心から感謝いたします。これからもお客様のご期待にお応えできるよう、より力を入れて努力してまいります。それではお客様の又のご来館をお待ちしております。

10/10 Excellent

Koya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from フロント 内藤 on 27 Jan 2024
この度はソラリア西鉄ホテルソウル明洞にご宿泊頂きまして誠にありがとうございます。高評価をいただき大変光栄です。これからも快適にお過ごしいただけますようスタッフ一同精進して参ります。お客様にまたお会いできます日を心より楽しみにしております。

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Myeongdong
Hotel location can’t be beat…in the heart of Myeongdong! Surrounded by shopping, countless restaurants and across the street from Namdaemun Market. Easy to get-around but public trans (bus, subway, taxi) abundant! Hotel could use an upgrade but it’s true of many businesses post-Covid!
Stayed 2 nights in Jan 2024
Response from RSVN Dept. on 6 Feb 2024
Dear James. Thank you for giving us a great rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are indeed considering a renovation in the future. If you come to Seoul again, we would love to have you here with us. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
Nice hotel is inside Myeongdong. Near walk to subway.
Stayed 5 nights in Jan 2024
Response from RSVN Dept. on 6 Feb 2024
Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

6/10 Okay

SEUNG JE, SAN FRANCISCO

Stayed 1 night in Dec 2023
Response from フロント、チェ・ミンジョン on 28 Mar 2024
この度はソラリア西鉄ホテルソウル明洞をご利用くださいまして誠にありがとうございます。楽しい韓国旅行になれましたでしょうか。当ホテルにご滞在中、快適にお過ごしいただけましたでしょうか?お忙しいところレビューを残してくださいまして心から感謝いたします。これからもお客様のご期待にお応えできるよう、より力を入れて努力してまいります。それではお客様の又のご来館をお待ちしております。

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Centre
Very convenient, right in Myeongdong. Easy to commute to other places as well with metro and buses around. Staff was very friendly and helpful, definitely recommend!
Stayed 2 nights in Jan 2024
Response from Jeong Lee on 17 Jan 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and for sharing your positive experience with us.We're thrilled to hear that you found our hotel very convenient, situated right in the heart of Myeongdong. It's great to know that our location made it easy for you to commute to other places with multiple transportation options in close proximity.Your kind words about our friendly and helpful staff are truly appreciated. We're grateful for your recommendation and look forward to the pleasure of welcoming you back for another enjoyable stay in the future.If there are any other aspects of your stay you'd like to highlight or any suggestions you may have, please feel free to let us know. We look forward to the opportunity to welcome you back for another stay in the future.Warm regards,Front OfficeJeong Lee

10/10 Excellent

Khadijah Imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from フロント斉藤 on 17 Jan 2024
この度はソラリア西鉄ホテルソウル明洞をご利用くださいまして誠にありがとうございます。当ホテルではいかがお過ごしになりましたでしょうか。ゆっくりお寛ぎいただけましたことと願っております。当ホテルでの時間が、お客様の大切な旅行の思い出の一部でありましたら幸いでございます。これからもスタッフ一同お客様に快適にお過ごしいただけますよう努力してまいります。ぜひまた韓国にいらっしゃる際には当ホテルに足をお運びくださいませ。またのご来館を心よりお待ちしております。

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to enter hotel by car or taxi.
Stayed 1 night in Jan 2024
Response from Jeong Lee on 17 Jan 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and for sharing your experience with us.We sincerely apologize for any inconvenience caused by the Korean government's pedestrian zone policy. We understand the challenges it poses, and we are actively exploring various methods to address and resolve this issue. Your understanding and patience are greatly appreciated as we work towards creating a smoother experience for our guests.If you have any further details to share or specific suggestions for improvement, please feel free to let us know. We value your feedback and look forward to the opportunity to provide an enhanced experience during your next visit.Warm regards,Front OfficeJeong Lee

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel
Rooms quite not as big as I thought but utilization of space is good. One issue that I have is the water pressure is very small. I tried both the standard room and premium room and there's a difference in the water pressure. It's very small for the standard room.
Stayed 2 nights in Dec 2023
Response from Jeong Lee on 8 Jan 2024
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeong-dong and for sharing your feedback.We're glad to hear that you found our hotel nice and cozy, and we appreciate your positive comments about the utilization of space in our rooms. However, we regret to learn about the issue with water pressure in the standard room. We apologize for any inconvenience caused and appreciate your understanding.Regarding the water pressure concerns, we want to inform you that we are actively addressing this issue. We acknowledge there is a difference in water pressure between the standard and premium rooms, and we are checking and fixing the shower heads in the rooms that are affected. If you give us the opportunity to serve you on your next visit to Korea, we assure you that we will do our utmost to ensure that such issues do not recur. If, by any chance, you encounter a similar problem, please do not hesitate to let us know, and we will promptly address and rectify the situation.If there are any other aspects of your stay you'd like to discuss or any specific suggestions you may have, please feel free to share. We look forward to the chance of providing you with an improved experience in the future.Warm regards,Front OfficeJeong Lee

8/10 Good

SHERLENEY

Stayed 6 nights in Dec 2023
Response from RSVN on 25 Dec 2023
Dear Sherleney. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new favorite hotel in MYD
Great location, very decent sized room and toilet, this is going to be my new fave hotel in Myeongdong from now on! Just some minor things - would be nice if teaspoons could be provided; if bigger and not-so-worn bath towels were provided (there was 1 night that 1 towel had a tiny hole); and during winter, if a small fan could be provided as it can get really stuffy without the aircon.
Stayed 6 nights in Dec 2023
Response from Front Office on 23 Dec 2023
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeong-dong and for taking the time to share your wonderful experience! We're thrilled to hear that you've found a new favorite in our hotel.Your feedback is greatly appreciated, and we sincerely apologize for any inconvenience caused by the irregular weather during your stay. Our team is committed to providing a comfortable experience, and we'll take your suggestions into consideration for improvements.Regarding the teaspoon and bath towel concerns, we appreciate your input and will certainly address these matters to enhance our guests' experience. Rest assured, your feedback helps us strive for continuous improvement.Once again, thank you for your valuable feedback, and we look forward to welcoming you back on your future visits to Myeong-dong!Warm regards,Front OfficeJeong Lee

10/10 Excellent

Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in the heart of myeongdong. Hotel was clean though showing signs of Aging. Will definitely stay here again if visiting Seoul
Stayed 4 nights in Dec 2023
Response from Front Office on 23 Dec 2023
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeong-dong and for taking the time to share your positive experience! We're delighted to hear that you appreciated our excellent location.We appreciate your understanding regarding the signs of aging in certain areas of the hotel. Please be assured that we are committed to continuous improvement, and your feedback is valuable as we work on refurbishing and refining our facilities to provide an even better experience for our guests.We look forward to the opportunity to welcome you back on your next visit to Seoul.Warm regards,Front OfficeJeong Lee

8/10 Good

Therese

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Helpful staff.. can’t beat the location! No room upgrade even though booked through Expedia.. only late check out (2pm) was given. Only complaint was the room was very warm (even though we stayed in early December) and no ac even though there was a control switchboard it didn’t actually work for changing room temp.
Stayed 4 nights in Dec 2023
Response from Front Office on 23 Dec 2023
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeong-dong and for sharing your feedback. We're pleased to hear that you found our staff helpful and enjoyed our central location at Myeong-dong.We sincerely apologize for any inconvenience caused by the room temperature during your stay. The control board does work only in the range of 3 degree celsius between goal temperature and current temperature. We do genuinely regret that you had to experience the inconvenience due to the significant temperature difference caused by the irregular weather. We acknowledge this oversight on our part and should have communicated this to you promptly. Your understanding is appreciated, and we assure you that we will take steps to prevent such issues in the future.We value your feedback and hope to have the opportunity to welcome you back for an improved experience.Warm regards,Front OfficeJeong Lee

10/10 Excellent

DANIEL

Stayed 6 nights in Dec 2023
Response from RSVN on 25 Dec 2023
Dear Daniel. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from RSVN Dept. on 16 Feb 2024
Dear Mercy. Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property as it's so convenient right in the middle of the night market and all the shops around the hotel. Only issue we have is car can't drive into the street of the hotel so you will have to push and carry the luggages to the hotel.
Stayed 2 nights in Nov 2023
Response from Front Office on 9 Dec 2023
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeong-dong and for sharing your positive experience with us.We're delighted to hear that you loved our property and found it convenient, especially with its central location at the heart of Mydong-dong district which is surrounded by shops and restaurants. Your feedback is important to us, and we appreciate your understanding regarding the challenge of bringing in cars directly to the street of the hotel. We apologize for any inconvenience this may have caused.We hope to have the pleasure of welcoming you back for another wonderful stay in the heart of Myeong-dong.Warm regards,Front OfficeJeong Lee

10/10 Excellent

Bree

Stayed 1 night in Nov 2023
Response from RSVN on 25 Dec 2023
Dear Bree. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from RSVN on 21 Nov 2023
Dear guest. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Jeralyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd booking. Nice stay. Next trip I will still book this horel.
Stayed 6 nights in Sep 2023
Response from RSVN on 21 Nov 2023
Dear Jeralyn. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong this time again. We are glad to hear that you enjoyed your stay and look forward to welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location for first time travelers. Absolute must because there is a lot to see and convenience to many stores is a couple steps away. Be prepared to be positively overwhelmed and food costs to be slightly higher than other neighborhoods. Loved and enjoyed my stay
Stayed 2 nights in Nov 2023
Response from RSVN on 9 Nov 2023
Dear Jenny. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

6/10 Okay

Edward

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean and neat. Decent light. Adequate space for the price. No instructions in English for the washer/dryer so I could not use it. Not enough towels. Hand sanitizer almost empty. Furnishings were very sparse. No instructions for smart TV so unless you know Korean you won’t be able to log onto Netflix.
Stayed 1 night in Nov 2023
Response from RSVN on 9 Nov 2023
Dear Edward. Thank you for rating our hotel. We appreciate your review on the laundry room and we will address this with the guest service team. Our TV is not smart TV so there is no Netflix. I am sorry for the confusion. If you come to Seoul again, we would love to have you here with us. Kind regards.

10/10 Excellent

Kia Howe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everywhere, from transport to food to shopping.
Stayed 5 nights in Oct 2023
Response from RSVN on 9 Nov 2023
Dear Kia Howe. Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

10/10 Excellent

Melissa, Aiea

Stayed 2 nights in Oct 2023
Response from RSVN on 21 Nov 2023
Dear Melissa. Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

10/10 Excellent

Soong Huat Jackson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay at one of the most busy shopping street in Seoul. Can’t really complain about anything, though the room is slightly small for 2 adults and 2 kids. Will choose to stay there in the future. We stayed there for 8 nights in total
Response from Front Office, Seohyoun Park on 29 Oct 2023
Dear Soong Huat Jackson,Thank you for staying with Solaria Nishitetsu Hotel Seoul Myeongdong. Thank you for your review. We are delighted to hear that you enjoyed your stay despite the room size. We appreciate your feedback and look forward to welcoming you back in the future. We hope you had a wonderful 8-night stay in Seoul.Best regards,

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from フロント係 キムヒョンジュ on 30 Oct 2023
この度ソラリア西鉄ホテルソウル明洞にご宿泊頂きまして誠にありがとうございます。貴重なお時間を割いてのご投稿重ねて御礼申し上げます。ホテルに関しましてご満足いただけたようでなによりでございます。今後ともよりお客様にご満足いただけるサービスを目指してまいりますので、またのご利用を心よりお待ち申し上げます。

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023
Response from RSVN on 24 Oct 2023
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to have the chance to welcome you again !

8/10 Good

John, Houma

Stayed 1 night in Oct 2023
Response from RSVN on 13 Nov 2023
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to have the chance to welcome you again !

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for my first time in Seoul
The hotel did not disappoint. My first time in Seoul and not knowing the area too well. Staff was friendly and helpful. Room was clean and great view. We stayed 9 nights and needed trash dumped and towels changed mid stay and request was handled quickly. Location was great, and close to subway stations. Although it was right in Myeongdong , room was quiet. I would definitely stay here if you want to be in the center of the nightlife and also for quick access to explore other areas.
Stayed 9 nights in Oct 2023
Response from Front Office on 21 Oct 2023
Thank you for your excellent review of your recent stay at Solaria Nishitetsu Hotel Seoul Myeong-dong.We are delighted to learn that your first visit to Seoul was a memorable one, and we could contribute to it by providing a friendly and helpful environment. It's fantastic to hear that you found our location convenient for exploring the vibrant nightlife and other areas in Seoul.We are glad that our team could promptly assist you with your requests during your extended stay, ensuring that you had a comfortable and enjoyable experience throughout. Your kind words are truly appreciated and serve as a motivation for us to continue delivering exceptional service.We look forward to welcoming you back for another outstanding stay on your next trip to Seoul.Best regards,Front OfficeJeong Lee

10/10 Excellent

Joseph, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in heart of Myeongdong. Service was fast and friendly. I would definitely use this hotel again. Highly recommend.
Stayed 3 nights in Oct 2023
Response from RSVN on 19 Oct 2023
Dear Joseph. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Kaijun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay with comfortable room and super great location! There was a mysterious drilling sound one of the night and the staff was very prompt to attend to us and help us out. Appreciated the service to help and offer to switch rooms. Thank you to the staff at Solaria Nishitetsu Hotel Seoul Myeongdong.
Stayed 4 nights in Oct 2023
Response from RSVN on 19 Oct 2023
Dear Kaijun. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

8/10 Good

Aleli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at Solaria, overall. 1. Room Pros: We got a nice premium triple corner room with a view of Myeongdong Cathedral. Clean room & nice beddings. Cons: The separate toilet didn’t have its own handwash, we had to go to the main bathroom to wash our hands. The small garden with artificial grass in the balcony is a safety hazard. It could cause someone to trip on it. We feel it’s unnecessary to have the artificial garden. Also the trash cans in the bathroom & toilet are too small. 3. Breakfast Buffet breakfast was delicious especially the local food spread. Price is also quite reasonable. 4. Service The staff were friendly & approachable. We liked that they allowed luggage storage before & after our stay. Our only complaint is they could have offered to have someone help us carry our bags to the taxi waiting area especially since the hotel is located in an area where a taxi cannot enter.
Stayed 2 nights in Oct 2023
Response from Front Office on 16 Oct 2023
Thank you for choosing Solaria Nishitetsu Hotel Seoul Myeong-dong for your recent stay. We are pleased to hear that you enjoyed your time with us and that our premium triple corner room provided you with a pleasant view of Myeongdong Cathedral, as well as a comfortable and clean setting.We appreciate your feedback regarding the Japanese style washroom and the balcony garden. Rest assured, we will review your comments and consider appropriate adjustments to ensure the safety and convenience of our guests. Your insights about the breakfast options and service have been shared with our team to continue providing a delightful experience for all our guests.We look forward to the opportunity of welcoming you back for another enjoyable stay.Best Regards,Front OfficeJeong Lee

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and myeongdong street. Bed was comfy.
Stayed 4 nights in Oct 2023
Response from Front Office on 15 Oct 2023
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeong-dong and for taking the time to share your positive experience.We are pleased that you found our hotel's location at the heart of Myeong-dong district was convenient, particularly its proximity to the various transportation options and Myeong-dong street. It is also wonderful to hear that you enjoyed a comfortable night's rest in our cozy beds.We hope to welcome you back for another enjoyable stay in the future.Best regards,Front OfficeJeong Lee

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from RSVN on 16 Oct 2023
Dear Godfrey, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.