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Reviews of Namsan Hill Hotel

3 out of 5
Namsan Hill Hotel
35, Sogong-ro 3-gil, Jung-gu, Seoul, Seoul

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 567 reviews" "
Rating 8 - Good. 270 out of 567 reviews" "
Rating 6 - Okay. 73 out of 567 reviews" "
Rating 4 - Poor. 17 out of 567 reviews" "
Rating 2 - Terrible. 8 out of 567 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Liked: Staff & service, amenities, property conditions & facilities
The hotel was conveniently located and had plenty of good restaurants/shopping in walking distance. It is on top of a hill so it may be hard for those with large luggage. I did like how they hold your luggage up to 24 hours after I checked out. The bathroom wasn't the cleanest but aside from that everything was good considering the price.
Stayed 1 night in May 2024
Response from 관리자 on 22 May 2024
Thank you for using our hotel.We will strive to repay you with better service.

6/10 Okay

Tricia

Stayed 1 night in May 2024
Response from 관리자 on 14 May 2024
저희호텔을이용해주셔서감사합니다.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Only 10 minutes walk to the Myeongdong markets. Equally close to many dining options. Also most tours seemed to meet at Myeongdong so very convenient for tours as well. Overall I would book here again.
Stayed 7 nights in Apr 2024
Response from 관리자 on 3 May 2024
We are very happy to hear that you are satisfied.Thank you for wanting to make a reservation again.We look forward to seeing you again.Please always be healthy and happy

10/10 Excellent

Chris

Stayed 11 nights in Mar 2024
Response from hj on 2 May 2024
안녕하세요저희호텔을이용해주셔서감사합니다.편안하게이용하셨다니매우기쁩니다.한국여행이편안하셨길바라고다음에도이용해주세요 감사합니다.좋은하루되세요

10/10 Excellent

alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend nice quiet secluded spot close to everything
Stayed 1 night in Apr 2024
Response from 관리자 on 8 Apr 2024
We are happy to hear that you are satisfied.We will repay you with better service.

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service, amenities
It was difficult to find
Stayed 1 night in Mar 2024
Response from 관리자 on 29 Mar 2024
Thank you for using our hotel.We will try to repay you with better service.Please always be healthy and happy

8/10 Good

Grace

Liked: Cleanliness, staff & service
Female receptionist is very kind.
Stayed 1 night in Dec 2023
Response from 관리자 on 27 Mar 2024
Thank you so much for your review. We are grateful that you are satisfied with our service. Please stay healthy and happy 3

8/10 Good

scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from 관리자 on 29 Mar 2024
Thank you for using our hotel.We will try to repay you with better service.Please always be healthy and happy

10/10 Excellent

Rose P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the laundry service was not in the facility and we have to go out do coin laundry service.
Stayed 2 nights in Mar 2024
Response from 관리자 on 14 Mar 2024
Thank you for your review. We appreciate that you are satisfied with our hotel. We will try to improve our service to bring better experience for you next time 3 Please stay happy and healthy

2/10 Terrible

Elaine

Stayed 1 night in Feb 2024
Response from 관리자 on 24 Feb 2024
Thank you for using our hotel.I think you had some inconveniences.We will correct it after confirmation.Please always be healthy and happy

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price
Stayed 4 nights in Jan 2024
Response from 관리자 on 11 Feb 2024
Thank you for your precious review and we are happy because you are satisfied with the hotel experience. We will continue to try our best to improve our service! Wish you all the best to come

10/10 Excellent

AVELINO

Stayed 8 nights in Dec 2023
Response from 관리자 on 11 Dec 2023
Thank you!

10/10 Excellent

Nyaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything like tower. Park.easy to get to transportation
Stayed 1 night in Nov 2023
Response from 관리자 on 29 Nov 2023
Thank you so much for your precious review. We hope you had a good time at our hotel. Hope to see you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from 관리자 on 16 Nov 2023
저희 호텔을 방문해 주셔서 감사합니다.

8/10 Good

KAI-LEUNG

Stayed 4 nights in Nov 2023
Response from 관리자 on 11 Nov 2023
Thank you for visiting our hotel. We will try to come up with better service. Please always be healthy and happy.

10/10 Excellent

Alexus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and they were friendly
Stayed 1 night in Oct 2023
Response from 관리자 on 29 Oct 2023
We are grateful that you visited our hotel.I look forward to seeing you again when I have the chance.

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and accommodating.
Stayed 8 nights in Oct 2023
Response from 관리자 on 28 Oct 2023
Thank you for visiting our hotel.I look forward to seeing you again when I have the chance.Please always be healthy and happy

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean location with friendly staff and easy check-in/out. We arrived a bit early and were able to check-in early.
Stayed 3 nights in Oct 2023
Response from 관리자 on 19 Oct 2023
Thank you for visiting our hotel.We will repay you with better service.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from 관리자 on 28 Oct 2023
Thank you for visiting our hotel.I look forward to seeing you again when I have the chance.Please always be healthy and happy

6/10 Okay

Vanna

Liked: Cleanliness, staff & service
Convenient, accessible to transit, but hotel didn't have complementary body wash or shampoo/conditioner so we had to buy some.
Stayed 2 nights in Sep 2023
Response from 관리자 on 19 Sept 2023
Thank you for visiting our hotel.Shampoo, conditioner, and body wash are provided in the room.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a clean, affordable room within walking distance to Myeong-dong, this is a great option. The accommodations are basic, but clean and comfortable. You’ll need to walk a little hill to get here, but it’s very close and convenient to Seoul Tower, Namdaemun, etc. Friendly staff. Thanks!
Stayed 3 nights in Jul 2023
Response from 관리자 on 4 Aug 2023
Thank you for visiting our hotel.We will try to repay you with better service.Please always be healthy and happy

6/10 Okay

GI HONG

Stayed 2 nights in Jun 2023
Response from 관리자 on 20 Jul 2023
저희 호텔을 방문해주셔서 감사합니다.

10/10 Excellent

Stephen Sandoval

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. We really appreciated the front desk person. We arrived 3 hrs early from check in time. However he let us check in early. Much appreciated as we were tired from the trip and sleep deprived.
Stayed 7 nights in Jun 2023
Response from 관리자 on 13 Jun 2023
We are also happy that you had a comfortable stay.Enjoy the rest of your trip and stay healthy

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is just a fantastic hotel that caters to your very needs of a clean room and excellent staff. Mr Park at the front desk is an absolute diamond. He is so friendly and goes above and beyond. We also got to meet one the owners, who was a real pleasure to visit with. The house staff are amazing and also go the extra mile. this is a fantastic hotel, well run and gets the job done .
Stayed 5 nights in Jun 2023
Response from 관리자 on 12 Jun 2023
We are also glad that you are satisfied.Have a nice trip and stay healthyWe look forward to seeing you again when the opportunity arises.Thank you for visiting our hotel.

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and conveniently near Seoul station.
Stayed 1 night in Jun 2023
Response from 관리자 on 5 Jun 2023
We are also glad that you are satisfied.We will try to repay you with better service.

10/10 Excellent

Roberto

Travelled with partner
place was nice.
Stayed 2 nights in May 2023
Response from 관리자 on 27 May 2023
Thank you very much

6/10 Okay

Chealsee

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I liked the place, it’s quiet, easy to get to. But the first day I was there my bed had blood on the sheets before I arrived and the pillow was dirty. So they hadn’t changed the sheets. But did every other day
Stayed 7 nights in May 2023
Response from 관리자 on 27 May 2023
sorryWe will thoroughly check the laundry.I apologize again.

8/10 Good

WYE LAN, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
I like they clean the room everyday, nice and quiet area. I don't like is the room is too small.
Stayed 5 nights in May 2023
Response from 관리자 on 9 May 2023
Thank you for your comments.We will try to make up for the shortcomings.enjoy your trip

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price!
Nice budget friendly hotel. Room was reasonably appointed for the price. It was comfortable and very clean. Staff were friendly and professional. Make sure to bring your own toiletries as they only give you a single tiny bar of (ivory?) soap for the bathroom/shower: very drying to the skin. I'm eco-conscious so I always bring my own anyways and try not to use the hotel's. But this was the first time I saw nothing else: no shampoo/conditioner/lotion etc. Coffee bar in the lobby has only instant available with a hot water machine, but did have a small variety of options including one with coffee/milk and sugar pre-mixed.
Stayed 3 nights in Apr 2023
Response from 관리자 on 3 May 2023
Thank you for your kind and detailed explanation.Shampoo, conditioner, and sea wash are provided.Have a nice trip and look forward to seeing you again when the opportunity arises.enjoy your trip

10/10 Excellent

Forrest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location.
Close to everything. The man at the front desk was super nice.
Stayed 4 nights in Apr 2023
Response from 관리자 on 24 Apr 2023
We are very happy that you have a good image of our hotel.We will try to repay you with better service.Have a nice trip and look forward to seeing you again when the opportunity arises.

8/10 Good

Tairen

Stayed 1 night in Feb 2023
Response from 관리자 on 7 Mar 2023
고객님의 의견에 감사드립니다.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good Central Location - a little worn
A good 3 star hotel, that is walking distance to subway but we did find that it was a bit shabbier than the photos. Unfortunately we arrived late at night and with the hotel not easily found up back streets, we didn't find anywhere to eat that night. The rooms were clean but beds not so comfortable. Two of the rooms were very warm while the 3rd room was cold with no way of adjusting the temperature. There also was a slight peculiar smell to some of the rooms. If you're looking for a good no frills place to stay, this is perfectly fine however we'd been spoilt by stays at 4 star + hotels earlier in our travels.
Stayed 3 nights in Jan 2023
Response from 관리자 on 9 Jan 2023
Sorry for the inconvenience.We will collect your opinion and improve it.

10/10 Excellent

Taela

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
its a nice simple clean hotel on a hill.
Stayed 2 nights in Dec 2022
Response from 관리자 on 12 Dec 2022
Thank you!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super efficent check ins and outs, staff are so friendly
Response from 관리자 on 10 Nov 2022
Thank you for your comments.We will meet your expectations with better service.

10/10 Excellent

Soonwoo, SAN DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Response from 관리자 on 10 Nov 2022
Thank you for your comments.We will meet your expectations with better service.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff bent over backwards to help me with any and all questions. The day shift ajusshi was wonderful. Can't praise him enough for his kindness and helpfulness.
Stayed 1 night in Oct 2022
Response from 관리자 on 12 Oct 2022
We will listen to your opinions and educate you again.We apologize for any inconvenience.

8/10 Good

Zhong Fa

Liked: Cleanliness, staff & service
Disliked: Amenities
The staffs were friendly, good attitude and very helpful. The hotel was bit overpriced, no toothbrush provided, the power sockets were removed by the hotel, if you need to charge your phone or electric devices, you need ask front desk to get a external power plug. No control over the air conditioner. The location of the hotel is close to Seoul station and MyeongDong station.
Stayed 3 nights in Oct 2022
Response from 관리자 on 7 Oct 2022
Thank you for your comments.We will immediately improve what is lacking.Sorry for the little inconvenience.Next time you come, we will take care of reflecting all of your comments.

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Adventure
If you are looking for a hotel centrally located in Seoul. I recommend the Namsan Hill Hotel. The rooms were nice and clean and the staff was very courteous. North Seoul Tower is a short trip from the hotel. Namsan Tower Cable Car is where you can purchase your tickets to take the cable car up to North Seoul Tower. There are multiple subway stations within walking distance from the hotel to get you to any destination quickly, in Seoul. There is a lot of restaurants, coffee shops, convenience stores, and shopping centers conveniently, located near the hotel.
Stayed 2 nights in Jun 2022
Response from 관리자 on 4 Jul 2022
Thank you for your comments. We will work even harder.

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to bus and subway stations. Good quality for price.
Stayed 1 night in Mar 2022
Response from 관리자 on 20 Mar 2022
Thank you

8/10 Good

Brittany

Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from 관리자 on 14 Oct 2019
Thank you for your feedback.

6/10 Okay

SHEK CHEONG

Liked: Cleanliness, property conditions & facilities, room comfort
its too far from the town with too much step
Stayed 4 nights in Sep 2019
Response from 관리자 on 2 Oct 2019
Sorry for the inconvenience. Thank you for your feedback.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Coffee for breakfast
There is no espresso machine or dripped coffee for breakfast. Only instant coffee is served.
Stayed 1 night in Aug 2019
Response from 관리자 on 16 Aug 2019
Thank you for your feedback. I will improve what I lack. Have a nice day

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great no problems. It was a little difficult to find but once you do then you realise how convenient the location is. Very helpful staff.
Stayed 1 night in Jun 2019
Response from 관리자 on 15 Jul 2019
Thank you for your feedback. I will do my best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from 관리자 on 23 Jun 2019
고객님의의견에감사드립니다. 더욱 노력하도록하겠습니다.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the money
Stayed 1 night in Jun 2019
Response from 관리자 on 5 Jun 2019
Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019
Response from 관리자 on 3 May 2019
Thank You sir